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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3031 results found

  1. Casting Rottemouth Viper for Discount

    Casting Rottenmouth Viper using 5 Munitions token did not complete and client froze on 'select permanents'.

    2 votes

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  2. Allow Voluntarily Showing Your Hand

    In the official rules of Magic, it's explicitly legal to share private information with other players, such as showing your hand (MTR 3.13). Not having the ability creates a different play experience in Arena than in paper, and can lead to players engaging in annoying behavior such as repeatedly flooding "Good Game" when they know they have a win due to a good draw, but no way of proving it but playing it out.

    2 votes

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  3. Raffine - Counterring Raffine and asking me to pay ward

    Playing Competitive Brawl. Opponent Casting Raffine and asking me to pay the WARD COST. Even though I didn't have to, I still paid it and counter did not resolve.

    2 votes

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  4. Wrong ability translation of Óin the Brave in Italian

    Óin the Brave Is wrongly translated in Italian. It says that with an Enduring Story he gets +1/+0 and vigilance (cautela), while instead it’s ability gives you haste (rapidità), not vigilance.
    Despite the transition is wrong, the ability is like in English, which made my game really awkward since I drafted and played like he had vigilance.
    Please correct the translation and if you can help me getting back my draft would be appreciated.

    2 votes

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  5. Allseer ou la partie la plus truqué que j'ai pu faire (vidéo)

    Bonjour,

    c'est sans doute la partie en mode Classement la plus truquée que j'ai fait, la pioche de l'adversaire n'a jamais été autant en adéquation à chaque tour pour me contrer.

    En plus d'un adversaire qui met du temps pour jouer qui démontre clairement qu'il est arrivé à ce niveau du classsement grâce aux achats qu'il a fait sur le jeux.

    Ce niveau de truquage de la pioche n'a plus rien à voir avoir de la chance ou de la malchance, c'est le parfait exemple de partie qui permet de réguler le niveau de classement des joueurs en fonction de…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Petite devinette pour tous et surtout pour WoC (en vidéo)

    Bonjour,

    je vous laisse regarder en vidéo cette partie et vous laisse deviner comment WoC truque les parties pour faire gagner des joueurs plus que d'autre.

    Petit indice:
    Oups il y a eu un bug de déclenchement d'effet cumulés en fin de tour.

    En espérant aussi que WoC aura l'idée de faire quelque chose en dédomagement de cette partie perdue.

    Cordialement.

    Bon visionnage:

    https://youtu.be/pb_KUacjr0A

    2 votes

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  7. Fix the card pool for draft

    I have paid to play several drafts since the new Hobbit set has been released. There are the same exact cards every single time. Since it is cross pod , the opponents I end up playing have all these powerful cards and I literally end up with nothing. Especially if you spend gold instead of gems , then the cards get even worse. If you are lucky enough to get decent cards you won't be able to play them. You will either get 5 lands and a couple 2 mana stinkers, or you will mulligan and get 6 cards that…

    2 votes

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  8. Doctor Doom did not die after I used Massacre Worm on him to get him to -2

    I used Massacre Worm after dealing some damage to Doctor Doom and he still did not die even with -2 counters on him. I think this is bugged.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Incorrect translation

    Es muss heissen: Suchen einen Draft-Tisch

    1 vote

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  10. Companions in brawl are broken

    Companions in Brawl are not visible, not usable. Companion restrictions are still in place for deckbuilding

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  11. Lag and bugs since Hobbit Update

    The game has been very laggy and buggy since the Hobbit update. There are many short frame freezes as well as games stalling out, the game has been not smooth whatsoever. I have had a couple moments while selecting modes on enchantments where the game fully froze and forced me to restart. I have a macbook pro as well as a good gaming desktop PC and the game is running horribly on both. Many people on reddit have had the same problems, so this is a widespread issue.

    2 votes

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  12. 3 requests

    Hello! I hope you are well today. I have three requests.

    1. Please fix the Omenpath card style bug. If I apply Omenpath card styles during deck building, they are replaced with the Marvel art during gameplay.

    2. Please give us a free mulligan in Competitive Brawl. It makes the game more fun.

    3. Please don't give us rare wildcards in Mythic Packs. If I buy a Mythic Pack, it's because I want mythic rares.

    Thanks for your time!

    2 votes

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  13. Show event entry costs up front and add a "Playable Now" filter to the Play menu

    I can never tell which games I can actually play. Every event and queue has unique entry requirements and Gold/Gem costs that you only discover after clicking into it. There is no way to see at a glance which modes are playable with the decks and currency I currently have, so new players especially just bounce off the event lobby.

    Suggestion: add a filter bar to the Play/Events menu with three states: "Playable Now" (you own a legal deck and can afford entry), "Affordable, Needs a Deck" (you can pay the entry but have no legal deck for the format),…

    2 votes

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  14. Mythweaver Poq and Titania

    Causes the once per turn on Poq to be activated twice

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  15. hushbringer vs mayhem devil / krenko, baron of tin street

    I had a Hushbringer and my opponent sacrificed an artifact creature, which caused both Mayhem Devil and Krenko, Baron of Tin Street to trigger which should not happen per the following Gatherer ruling:

    The trigger event doesn't have to specifically refer to "creatures." In these cases, the trigger event may also refer to something being "put into a graveyard from the battlefield." For example, an ability that triggers "whenever an artifact is put into a graveyard from the battlefield" won't trigger if an artifact creature dies while Hushbringer is on the battlefield.
    (2019-10-04)

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Adventure Cards do not get exiled, just dissapear

    Adventure cards dissappear after cast them. The exiled creature is not eligible to cast thereafter as dissapeared from the board.

    1 vote

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  17. Qu'est ce que la Mode Classement?

    Bonjour,

    nous allons aujourd'hui rappeler quelques vérités sur ce mode de jeux:

    • Le classement des "meilleurs joueurs ou decks" n'existe pas sur cette version en ligne, par définition c'est un contre sens car c'est un jeux de carte et que c'est le hasard de la pioche qui détermine si vous allez gagner ou pas donc face au hasard, il est impossible de déterminer un classement, tous comme face à la chance, il est impossible détablir un classement.

    • Maintenant que l'on a compris ce paramétre, voyons ensemble comment cette entreprise arrive à déterminer un classement des joueurs:

    1
    Par le matchmaking,…

    2 votes

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  18. Jeskai Revelation goes through hexproof

    This has happened to me a couple of Times now in MTG Arena standard ladder play.
    I have two creatures out on the board, i attack, opponent throws jeskai revalation, I respond with Restoration Magic either of the 3 options, but just now the 3:d option. Making all my permanents hexproof and indestructible. Still Jeskai bounces the now hexproof creature up to my hand.

    Is this a bug or working as intendent?

    /With regards

    1 vote

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  19. day 5 of not being able to update

    still having issues of getting x amount of megabytes downloaded and stopping and no progress... and really not wanting to do any third party stuff to fix the issue.

    2 votes

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  20. Unable to Connect to MTGA Servers

    First noticed that MTGA would not connect to the server when The Hobbit set released. I’m (not) playing on IOS 26.6. Force quitting the app helped at first, but not any more. All things that I have tried since: force quitting and reopening the app, restarting my phone, fully powering off and turning back on my phone, deleting and reinstalling the MTGA app (5 or 6 times now), trying to play on data instead of wifi, restarting my modem and router, and various combinations of all of these. No. Change. If anything it’s gotten worse. I will sometimes be able…

    2 votes

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MTG Arena Bugs & Product Suggestions

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