MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3011 results found
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In-match menus lagging horrifically
In match menus (ie fetching lands, planeswalker activations, blockers, attackers) lagged horrifically, and even clicking the button to move between phases was slow. Many card images didn't load properly, creature power and toughness didn't show, and much creature text was missing. Restarting the client failed to improve the situation.
1 vote -
Draft Timer Glitch
There was a problem with the draft timer in the final pick of the second pack and first pick of the third pack in my draft today. The final pick of the second pack seemed to pass instantaneously, and I was given only seconds to make the first pick of the third pack. This seemed to affect other players as well, as I experienced no delay in getting the cards passed to me.
2 votes -
Shard Mage's rescue
Dusk Rose Reliquary Exiled my creature, despite deliberately expecting that, and having a white land unused and a Shard Mage in my hand, it didn't allow me to use it, even for the rest of the turn, it acted as though I didn't have the card, not lighting up as a card that I could play, there was nothing on the field that could stop me from playing my spell.
2 votes -
Taigam Master Opportunist
If Taigam Master Opportunist is used for a spell, that was previously robbed from the opponent, it get's spelled for the opponent after four rounds. That's not right, because it has to be spelled again for the player that use Taigam and the robbed spell.
1 vote -
Deathtouch didn't work
Non warded creature didn't die from contact with deathtouch bat. It is my understanding that regardless of / numbers a card would deal damage accordingly then die.
Android
2 votes -
Codes redeemed but its my first time installing/playing the game
"Hello, I have just installed the game for the first time and I have never redeemed any promotional codes. However, when I try to enter basic global codes (such as Mellon or Threads), the system gives me an error stating that they 'have already been redeemed' on my account. Could you please check my account status or validate the experience reward? Thank you."
2 votes -
Awaken the honored dead is bugged
My oponent used Awaken The Honored Dead, i used Royal Treatment on Sazh's Chocobo and Awaken killed Sazh's Chocobo anyway ... it's pretty bugged.
1 vote -
Final Improvisation does not allow casting Ugin, Eye of the Storms
- Steps to reproduce the bug
Play Final Improvisation.
Have Ugin, Eye of the Storms on deck and if it is exiled by Final Improvisation effect.
Te game does not offer the option to cast Ugin without paying its mana cost.
Platform
PC – Windows (MTG Arena).Actual Results
Ugin, Eye of the Storms was the card exiled by Final Improvisation, but the game did not allow me to cast it.Expected Results
Final Improvisation should allow me to cast Ugin, Eye of the Storms without paying its mana cost, since Ugin is a spell with a mana value of 7…
1 vote -
Selected sleeves not working
My selected card sleeves don't apply. I select them, or set them as default and when I play a game no sleeve is applied to my cards.
1 vote -
Can't edit my deck Bug
Hi, i'm trying to edit my deck since the update and it won't allow me to, i've taken out 4 cards and i have attempted to 2 guiding hydra from the new set and 2 michelangelo. It just won't let me click done??
1 vote -
Ban mythweaver poq
This card is beyond busted. You never should have even attempted to make this joke of a card. It completely removes the commander tax and causs landfall decks to get far too much power. This card even causes problems with your client. Ban it now.
1 vote -
Unable to login, stuck in account update loop
For several days I've been unable to login to MTG Arena with my WotC account. This is what happens...
- Open game
- Presented with login screen
- Enter username and password
- Am prompted to “update my account”, presented screen to enter birthday and country
- I enter my birthday and country
- Get the message “Update unsuccessful. Proceed to myaccounts.wizards.com to complete account updates.”
- Click “yes”, get directed to an account page that allows for editing my email address, full name, and display name.
I have reset my password several times. I'm able to login to the WotC website, but the same credentials never…
1 vote -
Counterspell is not Legal in Pauper
Counterspell is a common and is frequently used in Pauper. It is currently not legal in Pauper decks on Arena. One of the most popular and successful decks is Mono-U Terror
1 vote -
Gold pack rewards
I noticed last month all long I was denied gold pack pulls after getting packs off and on all month. I would like my gold packs please..
1 vote -
Arena draft rf
Still having issues on RF draft keeps crashing on Ipad and missing turns...
1 vote -
長押し
カード長押しでの詳細が出ない。
すでにデッキ編集での投稿はあるが、追加で報告する。
コレクション、デッキ編集、BO3マッチの間のデッキ編集などで、カードを長押ししてもカードの詳細が見れない。この状態が約10日は続いている1 vote -
Logros
He agregado una tienda a mis favoritos y no me han dado el logro. Sé que lo he hecho bien, porque Magic Arena me está notificando sobre eventos en esa tienda. Me gustaría mi logro, por favor.
1 vote -
durante un pick-two draft se me cerro el juego y no pude iniciar cesion hasta que la partida ya estaba perdida
mal funcionamiento de la plataforma, durante la partida se cerro de forma abrupta y no me dejo entrar durante un timpo
1 vote -
Smaug TM and Diamond Pick Axe Interaction
When Smaug the magnificent triggers alongside a diamond pick axe trigger, no matter how I order the stack smaug always resolves first netting me less damage. This has happened in multiple games it should be easy to recreate just attack with a smaug the magnificent equipped with a diamond pickaxe or another creature equipped with pick alongside smaug.
1 vote -
Unable to activate Secret Tunnel land on two artifact creatures
Tried to activate Secret Tunnel land on two artifact creatures, lands highlighted and ability showed it could be activated, but when I clicked on it nothing happened.
1 vote
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