MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2810 results found
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Arena Direct
Anyone know where the indicator is to how many play booster boxes you've won in Arena Direct? I've won 5 boxes in total but it's not showing up in the icon on the top (unlike collector booster boxes where it did before)
2 votes -
Quick Draft Play Three Matches Challenge Broken
Like others have posted (from at least 2 years ago it seems) the Quick Draft Challenge to play 3 matches does not count the quick draft matches that I've played. According to comments on Reddit, it seems like the challenge might be linked to a past event, hence why it is not counting for EoE currently (and again, other comments point out that it's been broken way before EoE released).
1 vote -
Deck lost changes - no sync
I made some changes in my deck with "Nikos dimir" from mobile I played all night. The next day I played from pc and the deck lost all the changes. I then tried mobile again and ot also lost the changes. :(
1 vote -
Add filters to deck selection for play
When going into the Decks tab, you can search for decks by various filters, and partial name search, and color - but when going to play a game, you’re given only a list of decks. Please add the same filters to the deck search screen for playing.
1 vote -
Inspect Deck Button
The inspect deck button is broken and it’s really irritating. I’m trying to look at the deck stats, but if I forget and click that button to look at my decks makeup, then I get stuck there and can’t leave. Then my deck can’t save and I need to build it all over again.
2 votes -
Unable to cast spells at instant speed
During game 3 in Traditional Draft, I was suddenly unable to cast spells at instant speed. Could not trigger Ninjuitsu, and could not cast a Spell Pierce to counter my opponent's bomb. This caused me to lose the match-up.
26 votes -
Cards that steal from your opponents deck are toxic and not fun
Cards that steal from the other player's deck are NOT FUN to play against. Breach the Multiverse, Etali Primal Conqueror, siphon insight, etc are some of the least fun cards to play against. Make people craft their own interesting decks with powerful cards. Being killed by your own win con feels ******* terrible. When someone mills 10 cards or exiles the top cards of my deck and then kills me with my own win con I just stop playing for the night. This is a **** mechanic that feels terrible. The whole draw of standard is to understand the…
12 votes -
Unable to connect on wifi
I play on Android and PC. When I am on WiFi I cannot connect. Either the servers fails to connect or get unable to get collection.
However if I put my phone on data I can connect and play as normal.
Tried putting my pc on personal hotspot but no dice though I think that may be a setup thing.16 votes -
Arena direct ghosted
I won an arena direct over 2 months ago and have had 0 contact from Wotc. I have cut 3 supports requests all ghosted/no reply. This is obviously a bug in their processes.
2 votes -
Sparky's Challenge No Reward After 3rd Win
Noticed "Sparky's Challenge" in the events tab, and had time to kill so decided to play it. Got 2 victories rather easily, and collected a card reward after each. However, after my 3rd victory I was taken directly back to the home screen with no "random cosmetic" reward, and "Sparky's Challenge" completely gone.
I manually checked my cosmetic inventories one by one, and nothing new is present. Tried closing the game and reopening it and repairing the files, still have the same issue.
Feel I was robbed/cheated a bit. Not cool.5 votes -
unable to purchase anything from store
Tried purchasing Bundles and Gems from the store the past 2 weeks, however once I click purchase. The screen is stuck on a "Waiting for Server" loop and I'm unable to complete the purchase. Any feedback or support to correct this would be very helpful.
I tried to purchase some of the outlaw junction pre-release bundles and the Mastery Pass bundles while they were on sale but were unable to, which was unfortunate.
9 votes -
Liliana Vess / Challenge III Bug
Liliana Vess / Challenge III Bug.
Im in the middle of the Fight. Its the Turn of the Bot. but It wont play any cards... and there is no time penelty?!?! wtf.
I waited 15min in the screen atatched to this post... nothing happend the bot refuses to play a card.....1 vote -
Can't select blocker
I just lost a ranked draft game because I couldn't select a blocker. The game paused during the blocker phase, so it wasn't that my creatures were unable to block, else the attack would have automatically gone through and skipped the declare blockers phase.
This happened immediately after a "Waiting for game server" error. Is this an exploit?
2 votes -
Set Title for Each Deck
It would be great if we could set our title for each deck, just like you set avatars, sleeves, and companions, instead of setting one title in the Profile tab. For example, it would be cool to be "The Brilliant" for a control deck and "The Ambitious" for a reanimator deck but not have to change my title in the Profile tab in order to have experience.
1 vote -
Cannot Edit Deck Post-Draft
I cannot edit my deck after I draft. I have run into this issue for the last 3/4 days. After numerous drafts I have had to download the mobile app to edit my decks. It gives me the entire pool of MTG cards and says I have to build a deck. Even if I find the draft legal cards and use them, a draft error pops up and it tells me I'm using too many cards from my pool.
3 votes -
Deck list not displaying during draft IOS
Deck list not showing u during paid draft. iOS screenshots attached
2 votes -
Cards missing from draft cant build deck
Half my draft cards missibg cant build deck
5 votes -
arena direct play booster sealed event disappeared after one game
I just played one game in arena direct edge of eternities sealed and now the event is gone and my gems are gone.
10 votes -
Can’t submit deck for Powered Cube
I finished a draft for Powered Cube, but my game crashed during deckbuilding. Now the game won’t let me submit my deck. Even after repairing game files, still won’t work.
9 votes -
Cheating or Deck Count Issue
In an alchemy game, it says that my opponent has 81 cards in their deck
1 vote
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