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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2819 results found

  1. 13 votes

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  2. arena direct - never received link to order edge of eternites collectors booster

    arena direct - never received link to order edge of eternites collectors booster box win early august. wizards support never responde my ticket.
    How i can get my prize?

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  3. Game Rigged ???

    I have in my Deck 2 cards of a monster, During play I draw one of them and get to put it in my graveyard. Then, 2 turns after, I scry my deck , see that second same monster card and decide to put it at the bottom of my deck. 2 turns after that, I draw a card and it s that same monster, meaning like I have a third card of that monster but only have 2 in my entire deck. That game is rigged as *&^#$#. And that happened more than once.

    26 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Premier Draft for EoE and other events not showing. Was unable to open EoE Packs.

    Signed up for a Premier EoE draft, and was in the middle of drafting when Arena bugged. Logged back in and no recent events were showing (EoE, Quick Draft Tarkir, etc.) Was also unable to open EoE Packs, Arena stated that rewards could not be received at this time.

    4 votes

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    0 comments  ·  Events  ·  Admin →
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  5. Deck with multiple cards like dragon's approach, rat colony and nazgul are not available to play.

    Just went to play brawl with one of my decks but it's not available anymore saying that a can't have more than one copy of each cards including Dragon's Approach, Rat Colony or Nazghul.

    13 votes

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  6. Use entire catalog of cards in bot matches

    I appreciate being able to build a decklist using cards that aren't in my personal collection from the archive, and being able to save and build the deck card by card is a nice thing to have, but being unable to playtest the deck until it is done can be a huge waste of time and resources (namely wild cards, which are hard enough to come by as a free to play player) if the deck turns out to not be that great.

    Being able to playtest a deck vs a bot, or even in Direct Challenge scenarios against…

    2 votes

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  7. Rat Colony Bug

    Noticed a bug with the card Rat Colony in Brawl format. It errors and says the deck is invalid for having X number of invalid cards, where X is the number of copies greater than 1. At the bottom of the card it states that a deck may have any number of copies of Rat Colony in it. I have used this deck numerous times before with no issue.

    34 votes

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    22 comments  ·  Gameplay  ·  Admin →
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  8. 66 votes

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  9. bug with sideboard

    I lost 2 metagame challenge with Boros Energy because my deck in Traditional Timeless format had only 7 cards in the sideboards. I need reimburdment for both entries

    1 vote

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    2 comments  ·  Events  ·  Admin →
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  10. rigged

    Game is rigged!
    Here is an example, I built a mill deck to force the opponent to concede and first game, I get my opponent down to 6 cards left in deck and guess what he pulls? Thassa's Oracle... No response when using the 6 word communication chat in Arena which tells me that I was playing against a bot.... I mean seriously... That's not luck.... its called rigged!

    Another example, I build a shock deck that is mainly raw damage instant sorcery cards! I get mana flooded and none of those cards that are mainly the portion of the …

    53 votes

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    27 comments  ·  Gameplay  ·  Admin →
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  11. Blockers can't be selected but other inputs work

    During a draft event BO1 game, I was unable to declare blockers to defend against lethal damage, despite having blockers available and there being no effects that would prevent blocking. This caused a game loss as I timed out while trying to select blockers

    4 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  12. Sparky stopped in beginner deck event

    Not sure how to replicate. Was just playing the preset beginner decks against Sparky and they just stopped playing, the only explanation I can think of is it is stuck in a loop with 2 card decisions within its hand possibly

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Stage Select/ Music Select

    Allow the players to vote on the stages before a match, or choose stages. I like some of the older set stages/music themes such as Ravnica, New Capenna, and Strixhaven, but the chances of those stages appearing are random. It doesn't effect gameplay, and probably should not complicate anything if either player has different stages/arenas.

    2 votes

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  14. timer active while triggers resolve

    To reproduce: put lots of triggers onto the stack, eg by playing a Scute Swarm deck, do so while the timeout cord is showing to see full effect
    Results (on PC): My timer keeps running while the triggers resolve, if it runs out, I automatically pass to combat/the turn/etc when all triggers have resolved.
    Expected results: my timer does not countdown while triggers are resolving because I am unable to take any actions.
    EDIT: this is much less of an issue on my new computer, as triggers resolve much faster than they did on my old laptop.

    41 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  15. Inconsistent ownership of cards between deck editor/library and Set Collection on Profile tab

    I used wildcards to craft all the commons and uncommons from the new Magic: The Gathering━FINAL FANTASY set in a single transaction. There is a inconcistency between what is available in my library and what is recorded in the Set Collection data on my Profile tab. The Set Collection on the Profile tab shows 108/109 for uncommons tracking x1 ownership, and yet my library has all 109 uncommons available in the set with x4

    I tried going to settings and using Repair game files on the Report a bug settings page. The problem persists. It appears my ownership of one…

    14 votes

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  16. unable to make purchases in arena store. just spins the "contacting server" screen. still able to play games.

    unable to make purchases in arena store. just spins the "contacting server" screen. still able to play games.

    Mac OS. Epic Games Launcher

    3 votes

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    0 comments  ·  Store  ·  Admin →
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  17. 375 votes

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  18. Brawl not accepting Hare Apparents?

    Just got the new update, it cancelled out my Aerith Brawl deck initially for 19 cards not accepted. Built a new one thinking it might be because of the rotation of sets. Turns out, it was an issue of there being more of the same card in the deck (Hare Apparent) although the function of Hare Apparent allows for more than one of them in a deck. The deck had worked before the updates. What's changed?

    19 votes

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  19. Unable to log in from Italy

    Since 23/04/2025 it's almost impossible to log in from Italy, always getting the "Server error".
    As I am seeing, a lot of players are facing the same issue.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Sideboard

    Unable to move cards to sideboard by dragging from main deck. Noted on iOS and Mac.

    1 vote

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