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MTG Arena Bugs & Product Suggestions

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This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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2823 results found

  1. Land

    Here’s an idea… fix the land distribution in your algorithm. Took a break and came to find what? Still can’t get lands with 40% in the deck. Your game sucks.

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. Brawl states I have too may copies of a card that states i can have any number of copies

    I have cid timeless artificer which states I can have as many copies in a deck as I want, but when I try to play it it gives an error that I have too many copies. If I remove them all and replace them with something like islands its fine, but if I add even one extra it gives me that error

    19 votes

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    8 comments  ·  Deck Building / Collection  ·  Admin →
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  3. Mythic Wildcard Bug - Unable to utilize for crafting

    When attempting to craft Jodah the Unifier utilizing a Mythic Wildcard (verified that I do in-fact have 1 available, also verified in the attached picture) - I receive a Network Error and a message stating to try again later; I am able to utilize and craft all other rarities of cards - but when I attempt to Utilize it to craft the Mythic Jodah - a network error is prompted.

    3 votes

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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  4. instant not working

    While I was playing I had 2 mana open and a dockside chef in play and wanted to cast my deadly dispute on my opponents turn and was unable to select the deadly dispute to cast it.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. shuffler Rigged

    Plz fix your shuffler. Its not funny anymore. last month I was diamond 3. now I stuck in Platinum with the literally same deck. worse than that I lose 10 games in a row. Thats not normal. plz fix it. or open your algorithm to proof that your shuffler is fixed. but thank you. now i want to play neither alchemy nor draft or something else anymore. really really thank you.

    23 votes

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    4 comments  ·  Product Suggestion  ·  Admin →
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  6. Draft unable to load

    I joined Final Fantasy limited draft and it will not load the cards for the first pack. I have restarted my phone, closed out the program and it still will not load. The music and graphics are also lagging in the background.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Unable to purchase gems

    Gems tab in Store is empty.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  8. make create a new fun mode: Random Mode

    make create a new fun mode: Random Mode. Two ways the mode can work:

    1) in the mode, the game builds a 60 card deck randomly from your collection and sends you into a tournament.

    2) or in the mode, you can Buy & select an assortment of boosters/releases , and then the system randomly creates a 60 card deck based on your new cards. And then sends you into a tournament.

    Both of these Random Modes would be fun for casual players , who want to play on an even playing field. It will also be challenging for veterans…

    1 vote

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    0 comments  ·  Product Suggestion  ·  Admin →
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  9. Algorithm Improvement

    I'm sure you're getting a lot of complaints about how one-sided your algorithm is not being impartial and often times screwing over players with land draws that should not be happening in a purely random sample - so my complaint can be added to that pile.

    But, an idea for changing the algorithm to improve randomization would be having the program assign a number to each card remaining in a deck and pile shuffling the cards into X amount of piles (let's say 6). It can repeat this process Y amount of times then take the middle of the pile…

    974 votes

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    1127 comments  ·  Product Suggestion  ·  Admin →
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  10. utopia sprawl tokens soft locking when no valid lands to select.

    Yenna, primal vigor and annointed procession for a tonne of tokens.

    when duplicating utopia sprawl, you cannot select the same land multiple times as a target for sprawl. If you generate more tokens than there are valid targets, you cant continue with your turn. The "submit" button wont click despite there being no more valid targets for your activations.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Toph avatar changing to Viven in match

    Currently have the Toph avatar equipped for my deck, but once in a match it changes to Vivien. It only seems to be doing it with this avatar as my Timmy one remains the same.

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. stop cheating

    I suggest Wizards stops cheating openly by manipulating the opening hands.
    I have played MTG since 1994, and using MTG Arena for long enough to own 3 to 4 copies of every single rare and mythic cards (which also tells you how much money I put in the game).
    Whenever I create a new deck, the stats of my opening hands are consistent with what the probability calculus predicted.
    But after a week (?), I systematically experience impossible odds, like 4 games in a row with NO lands, or just 1, or 6 lands...
    The probability to have 4…

    25 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. Card with specific skill not working

    Relentless rats card will not let me put more then one in a deck even though it says a deck can have any number of this card

    3 votes

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    0 comments  ·  Deck Building / Collection  ·  Admin →
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  14. Sideboard Size reporting

    Sideboard size of 12 cards is showing a no save error with 12 cards in the sideboard. Error at save says: "This deck has the following issues and can not be saved: Decks cannot have more than 15 cards in the sideboard." In the picture attached it is apparent that the deck has 12 in the sideboard. This was also a non-issue as of yesterday, until last night. I have attempted the file repair, and tried on both iOS and PC platforms. Both of which are up to date.

    7 votes

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    0 comments  ·  Deck Building / Collection  ·  Admin →
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  15. Told I have too many of a "you may run any number" cards

    Playing on PC. Building a brawl deck with cards that allow an unlimited number (ie relentless rats, hare apparent). I get a notification when building that I have too many of a card. Further, all decks I already had that run those cards have been deleted.

    9 votes

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    0 comments  ·  Deck Building / Collection  ·  Admin →
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  16. Cannot cast instant spells during my opponents turn

    I have played multiple games since yesterday where at a certain point into the game normally past turn 5 or so, that I do not have the option to respond to spells or phase changes during the opponents turn. So I have been unable to cast any instant or flash spells. Such as a counter spell, removal spell, etc. The only consistent I have noticed is Up the Beanstalk has been in play on my side and I have had at least one land tapped. I have had the lands available to play the spells, there has been nothing in…

    14 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  17. Cid on working in Brawl

    Cid, Timeless Artifiecer is not working in Brawl. Deck is invalid due to having more than on Cid but card lets you play more than one in a brawl deck.

    3 votes

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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  18. fix shuffler number 8

    Running deck with 18 lands, 21 creatures, 21 non creature spells. started hand with 2 land 4 creatures. proceeded to draw 3 lands. making the total cards seen by turn 4 5 lands 4 creatures 2 non creatures. Odds are extremely off from 1:3 deck ratio. Fix the shuffler, this is why arena is dying

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Cards that should have rotated are still legal in standard decks

    I just played a ranked game of traditional standard against a player who was using cards that should no longer be legal in standard.
    I investigated if those cards could still be included in standard decks and if I could start a match using those cards, and I confirmed it to be true.

    Reproduction steps:

    1. Add one or more cards that should have rotated out of standard into a deck with other legal cards
    2. Start a traditional standard match with those cards in your deck

    Platform:

    Windows 10

    Results:

    The match starts with success and you are able to…

    1 vote

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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  20. Incorrect Card Interactions in Arena

    When the card Progenitus is milled by the card Monster Manual, Progenitus goes back into the deck.
    However, Monster Manual still believes there is a milled creature to be selected, and will grey out the “done” button when Progenitus is the only creature milled this way.

    With no other options, the game freezes, forcing you to surrender or lose due to time out, as there are no more creatures to select.

    Bug found on IOS.

    “Done” should let you click it if there are no creatures to select, and shouldn’t count Progenitus if it is milled…

    1 vote

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    0 comments  ·  Product Suggestion  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues