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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2786 results found

  1. Computer Freezes During Bot Play/Suggestion of Deck Choices For Sparky

    Sparky continues to freeze during bot gameplay. It is really annoying when trying new decks.
    Also I want to suggest for a bot option to be able to select any deck that you have made yourself to challenge yourself against your own decks. This way you can see how both sides of your decks work. This was a great design they had in Magic 2015 and would want it back as an option.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Alchemy decks are invalid in Bot Match

    New Alchemy deck with new Omnath and Goldspan. Go to a bot match to try it out, deck is invalid. Mouse over deck, says "invalid cards: 0"
    Unable to play the deck against Sparky.

    30 votes

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    4 comments  ·  Events  ·  Admin →
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  3. Add deck shuffling functionality

    Very important in my opinion: Insert a feature that allows the user to trigger the deck shuffle multiple times before the cards in their hand appear

    15 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Invalid Deck - Sideboard size bug

    My deck is being flagged as invalid for having more than 15 cards in the sideboard, when it has 12

    16 votes

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  5. Deck Shows Incorrect Wildcards Required

    I have imported a deck called "Mono Black Mid" which I want to complete construction of with Wildcards.

    The deck itself is "highlighted" with the coloured Lotus which indicates it should be able to be constructed. In addition, hovering over the deck indicates the following Wildcards are needed to complete the deck : -
    * Common 1 (I have 49)
    * Uncommon 8 (I have 56)
    * Rare 15 (I have 25)
    * Mythic 11 (I have 11)

    Every time I try to construct this deck I get an error message "Not Enough Wildcards - You don't have enough wildcards…

    10 votes

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  6. Brawl deck not working

    I can't play 2 decks as error states that there are too many cards of the same name in a deck. 1 deck has Nazguls and the other has Hare Apparents. Shouldn't this still work?

    5 votes

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  7. Unfair function of Scurry Oak deck

    Why I can create 5000 squirrels with my Scurry Oak deck?

    I don't break any rule of game doing it, but when the number of squirrels is 40-50, my countdown timer starts and I lose my time.

    Other decks can do his "magic" but this deck can't. WHY!!!!???

    It's not fair.

    IT'S NOT FAIR!!!!

    16 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Unable to use card style-d lands after drafting Chromatic Cube

    After drafting Chromatic Cube, I am unable to add any of the triomes or other lands that have card styles attached to them that I do not own. After trying to add them to the draft deck it only pops up with the offer for me to buy the card style but not add them to the deck.

    32 votes

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  9. Sideboard Disappears

    The game removes the BO3 half of the sideboard cards when playing a friend challenge of historic tournament.

    On PC
    Create a traditional historic deck with full 15 card side board and categorize it as such
    Friend challenge to Historic Tournament Match
    Select the deck
    Actual Result: Play match, after first game the BO3 marked portion of the sideboard is gone. Post match sideboard is missing the BO3 marked portion
    Expected Result: BO3 marked portion of the sideboard is there and the deck is not edited

    63 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  10. Swapping Between Deck and Sideboard while Deck Building

    The version of the Arena app I am using (2024.44.0.2235.1106704) does not appear to support any swapping of cards between deck and sideboard while deck building. I have to remove a card from one, and then add it to the other after manually swapping between.
    Either allow both Deck and Sideboard to be simultaneously visible, or provide some method for swapping cards between in a single step.
    Thanks!

    4 votes

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  11. Deck strength matchmaking in historic brawl

    The deck strength matchmaking is super messed up in the permanent brawl queue. Before the last patch it was working great and I generally got matched based on power level, now I just get matched vs fully tricked out decks with s tier commanders like golos no matter what power level the deck I choose is. If you don't factor the commander and deck strength back in I am just going to quit historic brawl.

    13 votes

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    2 comments  ·  Events  ·  Admin →
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  12. Jump In: Avatar deck only half loaded

    When trying to play Jump In for the new ATLA set, I selected "Zuko" and "Powerful" as packs. As you can see, only a few of the actual cards loaded in to my deck (only the red ones). I think the "Powerful" pack only loaded in lands. No cards at all.

    Whenever I try to play a game with this deck, my hands are 90%+ lands and one nonland card, usually. Not functional at all.

    18 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  13. Deck image appears stretched / distorted in deck builder

    For several months now, some deck images are appearing vertically stretched in the deck builder.

    • This only impacts some decks at any given time (often just one deck)
    • This issue impacts decks randomly (i.e. it is a different deck t any given time), because if you close and reopen the deck builder, a different deck image will be distorted (i.e. it is not an issue with a specific deck or selected card image).

    See attached screenshots of two different decks, taken just 30 seconds apart, before and after I reopened the deck builder screen.

    1 vote

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  14. Color challenge

    Doing the color challenge as White vs Green, there's always a point at which my opponent's turn just doesn't end. Sometimes soo er' sometimes later.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Invalid deck

    I can't save my deck, because a sideboard error

    2 votes

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  16. Continuous Bug Metagame Challenge

    I'm here to report continuous bugs in the metagame challenge, one above all is the sideboard bug! When I have to do the sideboarding process, the card screen goes blank and I can't read the quantity of cards present, this leads to a side board management problem and consequent impossibility of playing correctly!

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Brawl Deck being marked invalid due to containing mutiple copies of Nazgul

    New issue as of july 8th 2025. Brawl deck is flagged as invalid, removing the extra 8 copies of Nazgul makes the deck register as working.

    138 votes

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  18. unable to login

    i can't login to my account. on my pc or android. every time i login it says unable and i can either go to forums, reconnect, or log out. please adcise.

    101 votes

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  19. Unable to play Jump in!

    Cannot resign a deck in "Jump In!" mode, the activated button says "home" which just takes me back to the main screen & i am never able to play the mode.

    Additionally i have no ability to resign the current deck that i am stuck with.

    This problem persists both on windows and Android.
    Uninstall & reinstall on both platforms does Not resolve the issue.Cannot resign a deck in "Jump In!" mode, the activated button says "home" which just takes me back to the main screen & i am never able to play the mode.

    Additionally i have no ability…

    32 votes

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  20. Can’t check deck stats on premier draft

    When playing on ATLA premier draft on mobile, during deck building I am unable to check my stats. After tapping to see creature/noncreature spell ratios, color ratios, etc., when I attempt to tap the back button the prompt to change my deck name appears and I have to go do a different tab to go back into deckbuilding. It’s extremely frustrating and once back in the deckbuilding, all the cards in the pool are added and you start from scratch.

    4 votes

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    0 comments  ·  Events  ·  Admin →
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