MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
10106 results found
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black screen launch
Despite the latest hotfix, still impossible to launch the game => black screen.
Windows 7 64bits48 votes -
Add a mode "quick game" with VERY low timers
Add a mode "quick game" with VERY low timers
13 votes -
Non-random matchmaking in draft
In Arena premium draft and cube draft, you're disproportionately likely to be matched against decks with similar colours/archetypes. I think it's possible this effect is even more pronounced for your first match, but I'm less certain. (It may also be true for other draft formats.)
I speculate that this is a bug arising from a matchmaking algorithm which is intended to make players of similar strengths or decks with similar win records be preferentially matched against each other.
(To see this effect in action, e.g. draft a two-colour deck CD, and pay record the colour pairs of two-colour decks you play against. Repeat this drafting a different colour pairing -- ideally one that you never played against first time around.)
In Arena premium draft and cube draft, you're disproportionately likely to be matched against decks with similar colours/archetypes. I think it's possible this effect is even more pronounced for your first match, but I'm less certain. (It may also be true for other draft formats.)
I speculate that this is a bug arising from a matchmaking algorithm which is intended to make players of similar strengths or decks with similar win records be preferentially matched against each other.
(To see this effect in action, e.g. draft a two-colour deck CD, and pay record the colour pairs of two-colour …
10 votes -
mouse highlight
Opponent mouse highlighting too frantic
Right now, I'm finding that opponents are using mouse highlighting to tilt their opponents. They're whipping their mouse around to make highlighting on my screen distracting. I don't know if there's much you can do about it, but it's really distracting from my enjoyment of the game!
Thanks!10 votes -
Juego se cierra en cada partida
Desde ayer (25/06) el juego se cierra en cada partida, perdi draft y cada partida que realice, probe desistalar el juego, pero el problema persiste
43 votes -
Ban Esika, God of the Tree in Brawl
Esika makes an enchantment your commander (basically impossible to deal with for red / black, limited counterplay in other colors except for counterspell tribal) that easily drops turn 4 and proceeds to then guarantee free bombs every turn after. And you can still cast any bombs you draw each turn as well. Sprinkle in some mana rocks and removal with your bombs and it's usually a guaranteed win. You can try placing it as a "Tier 1" commander but I think it's bad enough that a ban will be the only practical solution.
8 votes -
menu has no text
The main menu (when pressing Esc) has no text when brought up during a game, and after that even in the lobby.
32 votes -
game crashes during every match
game crashes during every match since the uptate to M21
44 votes -
Ranked Format for Brawl
It would fun if you created a ranking system for standard brawl.
11 votes -
freeze
freeze in draft game
I can't continue this game without concede21 votes -
Draft lost
Disconnect during draft. A lost one draft e one sealed. 10.000 gold e 2.000 diamonds.
60 votes -
mastery reward
Missing Mastery Pass Rewards
Missing Level 103 and 104 Mastery Pass Rewards.
130 votes -
game auto-concede
I had my game auto-concede twice this evening. The second game was very involved with many active cards on both sides. I thought maybe my cordless keyboard caused it the first time, so I turned it off. Then it happened again. WTF???
45 votes -
Game Freezing / Disconnecting
I've lost two games in events due to the game freezing and disconnecting.
110 votes -
Missing Mastery Path Mythic Card Rewards
I do not receive any of the promised Mythic Card rewards when I complete the Mastery pass levels. This happened for level 29, 39, 49, and 56 (my current level). Please fix and provide the cards to my account.
31 votes -
Please allow animations to be disabled
The animations on both the card sleeves and in-game slow my game down to the point of crashing. Please allow an option for these animations to be disabled.
16 votes -
Double strike broken
I blocked a double strike creature with a deathtouch creature. Toughness survived first strike, then did not kill the double strike creature when normal damage was applied. Will not purchase until resolved.
27 votes -
limited rank does not change
Hi!
my limited rank stopped changing, no matter if I win or lose73 votes -
Server Disconnect
Whenever I try to log in it says I'm disconnected from the server, and when I try to reconnect it won't let me. Do I need to update the game or something?
23 votes -
Game keeps freezing and closing
The game keeps freezing and randomly closing when I play against other people and also while I'm building decks. It is incredibly frustrating to deal with multiple times within an hour of playing. This issue has been going on for a while now and needs to be dealt with IMMEDIATELY!
37 votes
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