MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24478 results found
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Problem with Friend Challenges--Network Error--Unable to submit deck
I'm running a Powerbook Pro (2018) with OS 12.7.1. When I try a friend challenge with my son, who is on a PC, he gets into the game right away and I get "Network Error--Unable to Submit Deck" regardless of what deck I submit. This has been going on for a few days. It does not matter who initiates the challenge--it's always the same result for me.
33 votes -
Fix logins LMAO
Still can't log in after 5 hours and wotc still hasn't acknowledged that all systems are NOT OPERATIONAL
31 votes -
Quick Draft
Stuck in Waiting Queue for Quick Draft after the update.
13 votes -
Sideboard not appearing completely (5 visible cards ? ) in deck editor
Sideboard not appearing completely (5 visible cards ? ) in deck editor since the release of Outlaws of Thunder Junction.
Version is :
2024.36.0.5576.106278411 votes -
Tutorial Spark
As of 2024-01-22, the tutorial spark is showing up on the home screen every time I access it - just logging in, moving from other screens, and after a match. Any time I come to the home screen, I hear"Congratulations on completing spark rank..."
I don't know if it's a bug or a 'feature', but I would LOVE to disable this spark forever after the tutorial is done. Nothin against the spark, I've got 10+ years in the game - I'm all good.
22 votes -
Crash ipad
From last update every 2 match the app on iPad crash and I cannot enter again in the match because it start the countdown then it crash again until the match is finished. Please fix it.
17 votes -
Cloak + Conspiracy Unraveler
Cloak Conspiracy Unraveler (like by using Hide in Plain Sight). All cards in your hand show alternate casting cost of 0 and allow you to attempt to cast them for 0 even though Conspiracy Unraveler is Cloaked and its ability shouldn't be active.
19 votes -
Tutorial Voice Lines Repeat Indefinitely
After completing the tutorial and color challenges, Spark is permanently stuck on the home screen. Every time I go to the home screen (start of program, click to it, or finish a match) it repeats the voice line "wow, you've beaten all of the color challenges"
Please consider adding a 'disable spark' or 'disable tutorial' option while this is being worked on
20 votes -
Russian collection search not working
Unable to search with russian language
64 votes -
Game crashes when I cast Koma, Cosmos Serpent while playing on iPhone
Every time I cast Koma Cosmos Serpent while playing MTG Arena on my iPhone, not only does it immediately crash but it will continue to crash as soon as it reloads. This is infuriating.
18 votes -
MTG Arena for Mac on Steam
Please release MTG Arena for Mac on Steam. Currently MTG Arena itself is supported on Mac, but can only be installed on Epic. Adding it to Steam would make it easier for me to recommend, especially to friends and family that are less familiar with gaming and have only heard of Steam.
59 votes -
sideboard
Sideboard-view on iOS is broken after latest update. You can see 7 cards and nothing after that. 🙄
It's annoying. Fix it. It's impossible to build BO3 decks because of it.12 votes -
dig through time
Second time it happened to me that game freezes when dig through time is cast with floated mana.
12 votes -
Koma Cosmos Serpent Game Crash
Game Crashes every time when you cast koma and will keep on kicking you out of the game until you have lost the match if you try to renter the game.
Playing on IOS18 votes -
Premier Draft Gone
Bought into a WoE Premier Draft, played and won a single match, was kicked out immediately afterwards and now Premier draft has disappeared from my options along with the deck. Logging out and in doesn't fix this.
Premier draft was not set to rotate out nor was there a countdown timer on the event ending.35 votes -
Add deck type "Friendly Brawl Rebalanced" to direct challenge
At this time, the only option for playing brawl in direct challenge matches is the deck type "Friendly Brawl."
All other brawl deck types ("Standard Brawl," "Historic Brawl," and "Friendly Brawl Rebalanced") are loaded into the direct challenge as deck type "Friendly Brawl."
Consequently, Alchemy Rebalanced cards are automatically switched for the original, non-rebalanced cards in those decks : there is currently no way to play Alchemy Rebalanced cards in brawl matches using direct challenge.
This results in a situation where players cannot 100% replicate the public queue "Standard Brawl" and "Historic Brawl" play experiences in a direct challenge versus…
142 votes -
Can spark PLEASE STFU??
Spark continues to "educate" me about my limited and constructed rank EVERY TIME I go into profile, it's incredibly irritating.
Please fix before I lose it, spark is almost as bad as clippy.
21 votes -
Coma crash
During two matches the casting of Koma, Cosmos Serpent has caused the game to crash. Restarting client will attempt to rejoin match, but crash during loading. Can not utilize app until I have lost the active match by timeout. iOS iPad
19 votes -
Friend challenge keeps bugging out after 2 or 3 games. we become Desynched
When me and my friend Direct challenge each other, sometimes after 1 game or 2 or 3, we no longer can fight each other because it says on his screen he gets to join the game but "waiting for opponent" which ultimately leads to a draw but on my screen, as soon as I choose a deck it says "waiting for server" and the loading wheel but then eventually it says "Unable to submit deck" or "network error" and I cannot cancel the screen or play anything else due to my decks showing a locked symbol or it says "Waiting…
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Log20231126_003001.log 1045 KB -
NetworkError.png 901 KB -
Log20231121_204408.log 3702 KB -
Me - after challenge attempt - Log20231120_194323.log 11751 KB -
Me - before challenge attempt - Log20231120_194107.log 10078 KB -
Screenshot 2023-11-20 194244.jpg 495 KB -
Screenshot 2023-11-20 194306.jpg 179 KB -
Screenshot 2023-11-20 194228.jpg 172 KB -
Screenshot 2023-11-20 194201.jpg 197 KB -
Them - before challenge attempt - Log20231120_194042.log 3 KB -
Them - after challenge attempt - Log20231120_194529.log 8 KB
27 votes -
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Unable to log in after update
Unable to log in after update. Tried logging in, update actioned, then the below message after "waiting for server".
25 votes
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