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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10220 results found

  1. Mac Crashing on Loading initial screen

    I am constantly crashing out of the client during the loading initial scene phase.

    10 votes

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  2. One Daily Quest Not Resetting

    Hello,

    I’ve been experiencing an issue on MTG Arena for about 3 days now. When the daily quest timer resets, only two out of the three quests are replaced as expected — the third quest remains the same and does not reset.

    I currently have three daily quests active, and each day only one or two get replaced, even though the timer shows that a reset has occurred. I’ve tried restarting the game multiple times and cleared the local cache, but the issue still persists.

    I’m playing on iOS 18.5 as well as on macOS Sequoia 15.5, and the problem…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Quistus Trepe and Dreams of Laguna interaction

    My opponent had a Dreams of Laguna in the graveyard so I cast Quistus Trepe; targeting dreams in their graveyard. They had 5 lands; 4 untapped non blue sources and a tapped blue/red town which had entered the battlefield on my oppo's previous turn. When I targeted the Dreams somehow my opponent was able to flash back the dreams in response without any blue sources available. Possibly due to Trepe's ability allowing the spell to be cast with any mana however in this case the opponent was able to take advantage of it before the trigger even resolved? I'm not…

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Untapped Land Coming in Tapped

    On Android. Played "Starting Town" in ranked standard match as 3rd land with "Umbral Collar Zealot" on my side & "Haliya, Guided by Light" on the opponent's board. Previously surveiled land from the top of deck to graveyard.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. I've just lost the game I was winning due to Done button being INACTIVE, wft?

    How about you guys fix this bug?
    And "Invalid file type: .log files not allowed.", seriously? The game client begs for log file and then you reject it?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. There is a bug atm where if you try to draft omni path

    There is a bug atm where if you try to draft omni path - even if you choose tradition draft and not the new pick 2 at a time format- you are forced into a pick 2 at a time format anyway (making it unavoidable). I left a bug note yesterday for one and today i tried to draft traditional thinking i misclicked only to be sure that it is indeed forcing me to pick 2 cards at a time.

    I resigned from both without playing remaining games. I lost my draft tokens for both events and just wNt an…

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  7. Emporium Mastery reward card not received

    After spend the orb to buy Qoneus in the Mastery Emprium the card had not been add to my collection and i can’t use it.

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  8. 1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Why is Drawing Land so Hard

    How come I can't seem to draw land, but my opponents don't have any trouble. They hit every land drop while I'm stuck on three or four land turn after turn. It really sucks playing this game and feeling like every match I feel Like I'm skating up hill. All while my opponents manage to curve out, play their hands to the fullest and I'm in a none stop fight for the finish line.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Draft deck wont submit

    I drafted using my android phone of the new set. When I went to submit my deck it said it was invalid. I've tried the fix a bug reload option a dozen times, between my phone and my apple tablet and nothing has fixed it. The system seems to be hung up on the lightening strikes I drafted. I would love to be drafting this new set as it looks like I'd spend money on it and did for the initial draft. But at this point I'm about over playing this game.

    1 vote

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  11. Is there an in game official and easy way of downloading a list in text with your full collection of cards owned on MTGA?

    I contacted support through the Customer Service Agent but they suggested to bring my request here. I would like instructions for downloading a text list with all my owned cards on MTGA.

    That would be a tremendous help for:

    a. visualizing what kind of decks I could build;
    b. using the same spreadsheets I use for my paper decks with my MTGA decks;

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  12. Planetarium of Wan Shi Tong - double use of once a turn mechanic

    I'm pretty sure I've used the "Forensic Researrcher - blue / tap to untap perrmanent or collect evidence 3" to use the ability of the "Planetarium of Wan Shi Tong" to cast a creature from the top of my deck for no mana cost twice during one turn by untapping it. Planetarium says that ability should only activate once per turn.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Payment Widget doesn't load

    When trying to purchase Gems via the Mac app, the app loads a spinner that says connecting to server. It never leaves the page and I need to exit.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  14. Survival stun counter

    I had a Glimmer Seeker into play; opponent used -2 of Kaito, Bane of Nightmare on it during his turn; tapping it and putting two stun counters on it.
    During my turn; the "Survival" didn't trigger even tho Glimmer Seeker was indeed tapped.
    I was not able to find a ruling saying that a stunned creature doesn't trigger it's "if tapped" effect.
    If such ruling exist; then I apologise for the wrongful bug report.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Earth kings lieutenant

    Earth kings lieutenant does not give all ally creatures a +1/+1 in play. I suggest removing him from your deck or have him fixed. IOS platform

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Button to play and keep cards not appearing

    I was on the play but couldn't select play, only draw, then when I drew couldn't keep my cards as the only visible button was mulligan. I literally just opened the client, started a game and got this, no special set of steps.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Modern Horizons 2 Limited Events/Draft

    Dear MTG Arena Team!

    I would like to inquire whether a Modern Horizons 2 Draft will be offered in MTG Arena in the foreseeable future. I have noticed that many cards from Modern Horizons 2 are already available in the client, which is why I am wondering whether a corresponding Limited event is planned or whether a date has already been set.

    I would greatly appreciate a brief response regarding the current plans.
    Thank you in advance for your time and support!

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  18. Kicked out of premier draft game causing loss

    Randomly Kicked from Duskmorn premier draft game and given a loss.
    During the match I was randomly kicked from the game (sudden black screen, no loading or "waiting for server") and was returned to the draft screen. I had no loss at first but after checking the deck when I returned to the screen I had 1 loss. It happened so suddenly I wasn't able to capture any footage or screenshot. First time I've had this issue

    18 votes

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    3 comments  ·  Events  ·  Admin →
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  19. Banishing Light requires common wildcard for same visualization I already have 4 of

    On Windows 10. Specific card affected is the Jumpstart Banishing Light. Obviously I have a common wildcard to spare but this bug could be serious if it repeats on a card at rare or mythic.

    2 votes

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  20. No window to response with an instant

    Hello,

    I encountered what I believe to be a bug involving the card Traveling Chocobo. In my match, my opponent cast Traveling Chocobo, and I intended to destroy it immediately after it entered the battlefield—before its ability could be used—by playing another Chocobo along with a land.

    However, the game did not provide me with a priority window to act at that point. Instead, it skipped directly to the moment when my opponent was able to play a land to trigger the ability. At that stage, even if I destroyed the Traveling Chocobo, the effect had already been triggered, and…

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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