MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10228 results found
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FIX THE SHUFFLER!
Please explain how I consistently draw 12+ lands in the top 18 cards of my ******* DECK!!!
FIX THE ******* SHUFFLER!!!! HOW MANY ******* TIMES DO WE HAVE TO TELL YOU TO FIX THE OBVIOUSLY BROKEN SHUFFLER?!?!?
Oh, and thanks for the 0 and 1 lander to follow up the massive ******* flood!!! What's the point of playing on this stupid ******* game? You all should be ashamed of the product you put out.
6 votes -
Kicked out of FF Draft near the end of draft picking.
BUG: Was kicked out of the Draft pick for the FF Draft event, near the end of pack 3. Looks like servers are all the way down.
4 votes -
Sealed Draft
I was playing the sealed and the servers stopped working, I was going to start streaming right now.
4 votes -
Profile shows missing colorless uncommon from Tarkir, but when i filter for it in collection, nothing shows up
I am missing exactly 1 card from the set according to profile, but when I go to collection and check Tarkir and not collected, nothing shows up. As a completionist, it's driving me a little batty! What card am I missing?
3 votes -
Game is rigged
This game is clearly rigged. The more money you give them the more benefit you receive in games. If you stay free to play your draws in-game are calculated to benefit your opponent.
4 votes -
Lazav, Wearer of Faces Bug
Hi I played the card: Lazav, Wearer of Faces I understand this card is a shapeshifter so it means it's every creature type.
When i played Lazav, Wearer of Faces and it entered the batlefield it didn't returned my Corroding Dragonstorm to my hand.
3 votes -
cards not working together ("bruvac, the grandiliquent" and "the water crystal")
I played a game after making the deck, and got both cards in the battlefield and they didn't pop up even with full control to decide my triggers. it may be because the water crystal is new, I don't know.
2 votes -
Multiple Sheltered by Ghosts - Unable to determine which is which with trigger on the stack
My opponent had a Slickshot Show-Off in play enchanted by Sheltered by Ghosts with an Osteomancer Adept exiled under it. They cast another Sheltered by Ghosts on the Show-Off, targeting my Agatha's Soul Cauldron. When I go to use my Haywire Mite ability to exile the Sheltered by Ghosts in response to the exile trigger, I cannot tell which is which as it only shows the one exiled card (as the Cauldron has not yet been exiled). I wanted to target the new Sheltered by Ghosts, but no matter what I hovered, there was no indication to clarify which was…
3 votes -
Unable to purchase wildcards
I'm unable to purchase wildcards. I keep getting a duplicate transaction message trying to purchase 4 rate wildcards.
1 vote -
uncontrollably copy
Hello, I'd like to report a bug being used to win a game.
My opponent won by combining creature ability effects and running out of overtime. Since they had over 800 effects to combine, their time ran out, and then mine started running out, causing me to lose the game even though I didn't get a turn.
They were using Ocelot Pride + Guide of Souls + Helm of the Host, which allowed them to uncontrollably copy Ocelot pride, triggering over 800 effects at the end of their turn.
This isn't the first time I've seen this bug; it's really…1 vote -
Bug: Alchemy: Edge of eternities packs
I opened 20 alchemy: edge of eternities packs with the hope of opening dual lands which according to this post: https://magic.wizards.com/en/news/mtg-arena/mtg-arena-renewal-rotation are part of the set.
I got 0. So either the post is misleading. Or there's a bug with this sets packs. Or I got incredibly unlucky. The chance for this is less than 0.006093597% so I doubt it is the latter.
Even if I don't get refunded it would be nice to know which of the 3 is the case.
1 vote -
Leovold/Hullbreacher interaction
Leovold/Hullbreacher interaction
My opponent had a token copy of Leovold on their side of the board, and I had a Hullbreacher on mine; when I targeted my opponent with Inquisition of Kozilek, Leovold's ability triggered, but they were able to draw a card, and I didn't receive a treasure token due to Hullbreacher's ability.
1 vote -
Color challenge
Doing the color challenge as White vs Green, there's always a point at which my opponent's turn just doesn't end. Sometimes soo er' sometimes later.
1 vote -
enduring innocence
Enduring Innocence's card draw doesn't trigger if an anthem effect would raise the creature entering above 2.
1 vote -
Bug Report, Losing due to Opponent Counter Timeout
In a lifegain v lifegain match, they were recurring 500 or so +1/+1 counters through several different cards that give counters on lifegain. They used 3 of their timeouts and then it started taking my timeouts when there was nothing I could do while they were getting their counters on their creature card. I tried to tap mana or some action to stop this but nothing worked and then I was warned that I would concede if I did not act (again, literally nothing I can do on 500 triggered events). After every last counter triggered, the match immediately forced…
1 vote -
Opponents cast creature spell of 5 and only had 4 mana
Opponents cast creature spell of 5 and only had 4 mana
1 vote -
Match wont load says network error. My network is fine
Fix the game. This happens lots of times. Game says network error and my network is working fine. But yalls site says all servers good.
2 votes -
Overwhelming Splendor - Not Stopping Creature ETB's
I dont have a screenshot and its difficult reproduce in the wild, but, I just had a game where I had Overwhelming Splendor on the battlefield and the opponet cast Craterhoof Behemoth and the enter the battlefield trigger still went on the stack and resolved. This should not be the case. Per the ruling on Overwhelming Splendor:
(9/29/2017)
If a creature enters the battlefield under enchanted player's control, any "when [this creature] enters the battlefield" abilities of that creature won't trigger. Any "as [this creature] enters the battlefield" or "[this creature] enters the battlefield with" abilities won't be applied.To…
0 votes -
Not allowed to cast instant during my opponents turn until I put in a stop at end of combat
Was not allowed to cast burst lightning during my opponents turn even though I had the mana for it. I was able to cast if after clicking stop at end of combat.
1 vote -
Foundation packs and duplicate processing
I am writing to express my concern regarding the pack opening feature in the Foundation set.
I opened a large number of packs, hoping to get some of the rare cards I was missing. However, most of the rare cards I received were converted into Gems.
Upon contacting your support team, I was told that the issue was due to the following reasons:
Some reprinted cards from previous sets are not available in the Foundation packs.
If all cards other than these unavailable reprints are already in my collection, the game will automatically convert them into Gems.
Unfortunately, this information…
2 votes
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