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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10227 results found

  1. The Victory/Defeat is tilting beyond words.

    Please, please, actually read this! Make the Victory/Defeat Screen go away on its own after like 10 seconds , speed up the animation, and make the menu load while the screen is displayed. then the victory/defeat screen wont still be there after i step away or whatever and then still have to load the menu. This actually bothers me every single match I play and has made me quit playing the game several times.

    And please remove the "are you sure you want to exit?" prompt. you already have to open the settings to exit the game, a triple check…

    1 vote

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  2. app shuts down after damage dealt

    After using a sorcery or an instant that directly deals damages to an opponent or a creature or a planeswalker, the app suddently shuts down on my phone, it's unplayable.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Ugin uptick Bug

    When I play Ugin, the Ineffable and use his +1 ability the top card of my library is shown to me but simply remains there and the ability doesnt resolve (see picture). From there, Arena thinks I am not taking an action and my timer begins to count down. If I restart arena, the ability resolves and the game continues but I need to do this every time the +1 ability on Ugin is used. This issue is specific to when I play on my mobile (iOS) ans it works fine on my PC and is relatively new (I have…

    1 vote

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  4. 開封中のパックのレアカードが、消え

    パック開封中にレア以外のカードは確認した状態で別のアプリを開いた。戻ってくると、サーバーが応答中になり一旦アプリを閉じて再起動した。
    するとパック開封は終わっており、確認したコモンアンコモンは貰えていたが、レアカードは貰えていなかった

    1 vote

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  5. desert skips over end of combat phase during my turn

    desert says "tap: deal 1 damage to target attacking creature. activate only during the end of combat step." but after attacking during my turn with my creatures it doesn't pause at the end of combat step and goes directly to the second main phase not letting me hit my own creature with the land

    1 vote

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  6. Bug- Game crash after changing from fullscreen to window

    I was playing the chaos premier draft and chnanged my screen from full to window while my turn started then the game crashed.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  7. Mana costs not visible

    Since the latest update the game is lagging, but worst is the lack of mana costs in the cards.

    Android, S23 ULTRA

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  8. I can not buy my ff7 pack bundle , because of too low embedded browser resolution

    When I want to buy my ff7 pre-order bundle,
    in the last step to process my pre-order, it says:
    the browser or embedded browser is not compatible with the 3-D secure authentication, while i could buy rare bundles,
    please can you check how I can solve this issue ?
    I

    1 vote

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  9. Heist

    PLEASE get rid of the heist mechanic. It causes chaos, and not in a fun way. Even if I win, I’m not having fun. I just immediately quit now when I get paired with someone who is playing heist. I don’t even care about my record.

    11 votes

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  10. Lunar Convocation has a typo in Brazilian Portuguese

    The card "Lunar Convocation" has a typo in the brazilian portuguese version.

    Instead of "At the beginning of your end step, if you gained AND lost life this turn, create a 1/1 black Bat creature token with flying.", the card says "if you gained OR lost life this turn, create a 1/1 black Bat...".

    This almost made me lose a draft because I wasn't understanding why the card wasn't creating any 1/1 Bats for me.

    10 votes

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  11. Epic Games

    В Epic Games в системный требованиях написано поддержка "русский". Так вот это не верно, русский клиент не поддерживает!

    3 votes

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  12. Osteomancer ability still doesn't work

    Osteomancer Adept (BLB)'s ability still doesn't let you cast the cards in your graveyard with its ability if your graveyard is entirely creatures. Because no non-creature card is left in the graveyard zone you cannot select your graveyard to pay for forage. Instead all your graveyard appears as castable cards.
    This problem has been reported more than two months ago and it still exists, how is this still not fixed? Reporting again in the hopes it gets attention. Adept is the only rare and by far the best card in my BLB quick draft deck. Would be nice to play…

    5 votes

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  13. My 'rock with googly eyes' pet covers my 'extra rope charges' diamond icons. Please put the diamond icons in front of the pet

    My 'rock with googly eyes' pet covers my 'extra rope charges' diamond icons.

    Please put the diamond icons in front of the pet.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Sealed

    I do not like sealed events for any type of competitive event. Can we start offering draft or anything else instead?

    I understand why you are designing the game how it is currently designed and distributed. However, it is very clear that designing for competitive sealed is not a priority at all. I agree with this approach given that sealed is mostly played in prerelease events but I do not believe it is appropriate for any sort of competitive level event. While I do believe that sealed CAN be skill testing, I currently do not believe that the skill expression…

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  15. product suggestion

    i just played for 2 hours and didn't win a single game. brawl and standard. zero close games, everything was a blow out. I'm not playing bad decks. It's been like this for me for nearly a month, but today was the first absolute shutout i think I've ever had. Alchemy has no place in brawl, why not just give an optional emblem of "draw whatever you want, unlimited mana and opponent starts with negative life" i love magic but this is awful

    3 votes

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  16. Aetherdrift Mythic Pack Wasn't a mythic

    Had bought a mythic pack with gems and not only did I not gain progress towards a Gold Pack but it wasn't even a mythic I got a rare.

    2 votes

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    1 comment  ·  Store  ·  Admin →
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  17. Achievements

    Buongiorno, oggi escono gli Achievements, inizialmente pensavo che sarebbero stati una bella svolta, ero molto felice, ho sempre voluto su arena qualcosa che mi spingesse a giocare e desse un senso al giocare di più.

    Poi vengo a scoprire che le uniche ricompense degli achievements sono cosmetici.

    Se non vi fosse chiaro è veramente complesso fare risorse in modo gratuito sulla piattaforma e ciò spinge le persone a lasciarla perchè non c'è modo di sperimentare cose nuove.

    Siamo nel 2025, tutte le piattaforme online di giochi di carte danno risorse gratuite, arena è l'unica che a parte le missioni giornaliere…

    3 votes

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  18. Bringing Back Prerelease Promotional Code

    Hi! I really love this game, but due to time and space constraints, I'm more comfortable playing on Arena. Sometimes I go to the store to play Prerelease events to play with old friends but also to get the 6-pack promo code. During the Aetherdrift prerelease, I was very sad to learn that you removed the 6-pack promo code: this is a complaint and a request to bring the code back. Thank you. Best, Marcello

    3 votes

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  19. Add in a timeout / warning system

    Add in a system that tracks players who salt rope opponents. Lichess has a similar system in place for this kind of behavior. The amount of Salt roping once you Wrath a board or gain the lead is insane to me, a system should be in place to discourage this behavior as it ruins everyone's play experience.

    Warning for abusing timers should come first
    1st offense - Timeout 5 minutes
    2nd offense - Timeout 10 minutes
    3rd offense - Timeout 30 minutes
    4rh offense - Timeout 1 hour
    5th offense - Moderator gets notified and determines based on previous games…

    3 votes

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  20. Karyak Gaurdian Didn't lose Hexproof resulting in a loss

    1. Opponent played Karyak Gaurdian. Then hit me with it, but it didn't lose hexproof. I had removal but I couldn't interact. This has to be a bug. I was playing on pc. I didn't get a screen grab, please refund I could have won that game.
    1 vote

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