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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3492 results found

  1. Loading hangups causing game losses.

    Playing on Android, loading is hanging up, darkening screen, and causing the game to disconnect. This has happened multiple times since TMT launched.

    This is resulting in ranked losses in BO1, Standard.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Deck Contains More Than 60 Cards in Standard Ranked

    Opponent's deck contained more than 60 cards in the Standard Ranked mode, which should not be possible. I attached a screenshot of the error with the IDs edited out. I also have an error log, but this website crashed whenever I tried to upload it (although it was 40MB which is under the 50MB limit). Not sure if this was just a visual bug or if the player was actually able to use more than 60 cards.

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Client freezes for a bit when applying certain filters in deckbuilding

    Found this little bug while in the deckbuilding portion of a draft. If you first press the button to only show lands and then press the "show deck in full screen" button (upwards pointing triangle) the client freezes for a solid 10 seconds. I reckon it has to do with it trying to apply the lands filter and failing or something like that. Interestingly, this only happens in the deckbuilding part immediately after drafting. After I saved the deck once, it doesn't occur anymore.
    Game version is 2026.57.10.11536.1245036 if that's relevant :)

    2 votes

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  4. Stack order issue (Go blank vs Emrakul, Aeons Thorn)

    Go blank makes me discard 2 cards. Then exile my graveyard, discarding Emrakul, Aeons Thorn adds his own effect in the stack, which should shuffle my graveyard into my deck, but that does not happen, instead my emrakul effect doesn't trigger and my graveyard, including Emrakul is exiled. This should not happen.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Maralen, Fae Ascendant at enbd of turn looses the ability to cast cards exiled with it

    Maralen, Fae Ascendant has the following text:

    Flying

    Whenever Maralen or another Elf or Faerie you control enters, exile the top two cards of target opponent’s library.

    Once each turn, you may cast a spell with mana value less than or equal to the number of Elves and Faeries you control from among cards exiled with Maralen this turn without paying its mana cost.

    Now there is no text on the card that says until the end of the turn. The cards should be castable on your opponent's turn and on my subsequent turns. I have had the card just…

    1 vote

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  6. Memory leak

    After Lorwyn update sometimes my game freezes/crashed. This is also accompanied by freezing/crashing of other programs. For example, if my browser is turned on (I use the Yandex browser), then it logs me out from everywhere. I tried loading the PC with other programs/tests - everything was ok. So far I've only seen this problem when MTG Arena is active.

    windows event log - https://drive.google.com/file/d/1yFkENA2cBtsAyh3eVAK78_gh_BkzpNeD/view?usp=drive_link

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Flashback Doesn’t exile

    My opponent cast Flashback on ancestral anger and the card remained in their GY after they cast it.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Matchmaking not matching

    I can't find match in any mode, not even bots.

    Step by step? Sure here it is: Start Game > Click Play > Select any mode(Ranked/Casual/draft doesn't matter) > Wait forever (or for 45 minutes like i did about 5 times and then close the game)

    Re-installed? Yes
    Tried change network? Yes

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Monotrek

    0/3 Artifact creature with Skulk for 0 mana. A ground and pound version of the Ornithopter. Perfectly boring and yet multiple decks will find a way to exploit it.

    1 vote

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  10. Ghalta, Stampede Tyrant & Disciple of Freyalise entering simultaniously

    Ghalta, Stampede Tyrant & Disciple of Freyalise entering simultaniously, normally one would stack the triggers such that Disciple of Freyalise sacrifices Ghalta, Stampede Tyrant to draw 12 cards before the ghalta trigger resolves. Arena's auto order triggers NEVER wants you to do this. Please fix this, I even have the auto ordering triggers off but I clicked through it in one of my games. Attached are two different games I likely wouldve had some chance in but instead place 1-2 creatures into play and draw 3-5 other creatures after the ghalta trigger has already gone off. This is a common…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. 89

    No puc entrar amb aquesr compte tot i que tinc l'autorització dels pares

    1 vote

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  12. Enduring Vitality French card type translation error

    Hello.
    Enduring Vitality is an elk glimmer creature from Duskmourn. The French version says it's an elf instead of an elk.
    It obviously doesn't trigger the likes of Morcant who care about elves.

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  13. Importing deck - absent cards

    I would like to import a deck from any webpage without having into account whether the cards exist in mtg arena or not.

    My experience is as It follows: I see a nice deck, copy It, try to paste It, and then, when some cards do not exist in mtg arena, the deck does not import, even the cards that do exist. This is frustrating because I would like to import as much cards I can: maybe 82 existent cards and ommit the 18 that do not exist in mtg arena. (In Commander)

    That is the key. Let us to…

    1 vote

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  14. Correct import from clipboard

    I would like to import a deck from any webpage without having into account whether the cards exist in mtg arena or not.

    My experience is as It follows: I see a nice deck, copy It, try to paste It, and then, when some cards do not exist in mtg arena, the deck does not import, even the cards that do exist. This is frustrating because I would like to import as much cards I can: maybe 82 existent cards and ommit the 18 that do not exist in mtg arena. (In Commander)

    That is the key. Let us to…

    1 vote

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  15. Deck not saving

    I'm building decks and I save them, go back in to select them for play and the one I saved will not be there.
    I'll go create a new deck, add a few cards, click to save regardless of not filling the deck. Go back in, gone.
    The game is unplayable until it's fixed.

    1 vote

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  16. vaisseau funebre susurien

    bonjour, suite a de nombreux draft, a chaque fois le texte du vaisseau funebre susurien me met en défaut, le texte de la vraie carte indique que chaque adversaire sacrifie une créature non jeton de son choix, alors qu'il est affiché " chaque joueur sacrifie une creature non jeton de son choix", ce qui fait une grande difference lors des parties lorsque l'on veut anticiper, veuillez fixer le texte car cette carte m'a mit en défaut et fait perdre mes parties car le texte est erroné
    je viens tout juste d'aller verifier sur internet pour comprendre pourquoi les effets indiqué…

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  17. Fixing the over all problem

    So how about we get to the root of the problem in this game? Between the pay walls and the impossible ranked climb due to "fixed matches", and the worst possible grind for gold, how about you listen to your customer and fan base and quit alienating them?
    First, give us more gold outlets. We should make enough to earn five packs a week. Regular packs, not mythic.
    Secondly, fix the match making program. There is no reason why like decks should get matched with like decks. This is ridicules. No paper magic ever works like this. FNM events always…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Missleading shop Icon

    The shop listing for the Noxious Newt bundle that is up currently is missleading, the photo shows three items but only contains two (the avatar and the card sleeve) android you don't have the option to see what exact items you are purchacing, I thought the bundle came with an emote when I bought it, and was very dissapointed that it only came with the sleeve and avatar.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  19. Deck editor craft bug

    I was finishing a deck with 3 extra culling the weak (rare card) and when pressed the craft button, didnt work (network error it said), and in the confussion i tried 2 times more. Then , like 9 of my rare wildcards dissapeared insteado of 3

    1 vote

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  20. My limited event run suddenly ended when I tried to resume (pick-two draft)

    A couple days ago I started a Secrets of Strixhaven Pick-two Draft. I had 3 wins 0 losses and logged off for the night. Now a couple days later, I opened Arena and returned to the event page intending to play more matches and continue my run. I can't remember where exactly I clicked but it was on the right side of the screen, either the "resume"/"play" button (maybe it was a "claim rewards" button?) or the currently earned rewards on the track; and a reward-granting overlay appeared giving me my earned packs and gems, as well as ending my…

    1 vote

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    0 comments  ·  Events  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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