MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3176 results found
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Store Error
Store Error - Unknown Error
Attempting to purchase the $49.99 Lorwyn bundle and I get Store Error = Unknown Error
There are only 7 hours remaining to make this purchase.2 votes -
Mastery pass bundle.
I always preordered the $15 bundle as well as the $50 packs bundle. I loved that I was able to save the $5 by preordering and getting some bonuses for it. Now I have to purchase $20 worth of gems to get just the mastery pass. I'm very sad by this change, as having the mastery pass gave me a goal to hit and a reason to log in and play every day. I don't want to encourage WOTC to keep making things more expensive and taking perks away at the same time. So for the first time in YEARS…
3 votes -
TMNT Mastery Missing Orb
The TMNT Mastery Progress is not giving all rewards listed. It has not given the level 5 Orb, and possibly other rewards.
This is the normal mastery, not the mastery pass.
2 votes -
Phelia
An opponent was exiling my creatures with phelia exuberant shepherd and my creatures did not return at the next end step as the card says. It exiled a shrine enchantment creature and an artefact creature
1 vote -
Revenge of Ravens Not Triggering Off Of "Mobilized" Attack
Revenge of Ravens's ability only triggers once when Voice of Victory attacks, even though VoV's Mobilize ability results in three tapped and attacking creatures .
1 vote -
Full Screen Resolution broke for years...
Please fix this. I hit alt enter once about a year ago now and I dread that mistake daily. I have uninstall and reinstalled multiple times. I researched on other fixes and went digging in files to change and delete things, but nothing works!
I will pay money for this fix.
2 votes -
Game not rewarding packs and tokens it promises
The game says you get 3 packs + gems for winning 1 game, then 3 packs plus gems for game 2-7 but no matter how much you win it only rewards you the last milestone. Please can i get a refund or be awarded the missing packs/Gems?
1 vote -
Food Chain doesn't hold priority
Food chain doesnt hold priority with a creature on the field.
2 votes -
Land not ''seen'' after disconnect
- played an island and the game DID NOT RECOGNIZE IT as a land (see screenshot one, all blue spells unable to be played - not highlighted - in spite of Island in play)
- after conceding, the land visually bounced back to my hand (see screenshot two, island back in my hand and not on board anymore!)
2 votes -
Pick 2 Draft TMNT only let me play 2 of 3 games
After completing my second game in the Pick 2 Draft for TMNT, it didn't let me play the 3rd game. Only option was to pay and start a new draft! I did get a reward, but it could have been a better reward if I won my 3rd game.
2 votes -
Turtles free packs 3 only gave 1
recieved the free packs from mail. opened one and other 2 lost.
1 vote -
Hello MTG Arena Support Team, Thank you very much for refunding the draft entry. I really appreciate the help and the quick support from yo
Hello MTG Arena Support Team,
Thank you very much for refunding the draft entry. I really appreciate the help and the quick support from your team.
I also wanted to ask if you have received similar reports from other Italian players who use a Telecom Italia Mobile (TIM) connection. In my case, the game currently works only when I play using a mobile hotspot, while the normal home connection seems to cause issues.
I’m curious to know if this is something affecting other TIM users in Italy as well, or if it might be specific to my setup.
Thanks again…
2 votes -
Triggered abilities...fail
After playing Raise The Past I had many triggered abilities. This large stack resulted in the game forcing a draw after demanding i choose a different action. I could not choose a different action. As well, the current stack was not infinite, so there was no need to force an abort.
1 vote -
Sludge Monster Ability Doesn’t Work On Vorinclex, Monstrous Raider
Sludge Monster ability had no effect on Vorinclex, Monstrous Raider
1 vote -
Comet Stellar Pup didn't have to collect evidence on Axebane Ferox
I lost a game because Comet didn't have to pay the ward on Axebane Ferox by collect evidence 4. They only had a 1 drop, and two 2 drops in the bin and therefore would have had to exile the two 2 drops, instead the killed the axebane and on Comet's next roll they got back one of the two 2 drops, Lightning Helix, from the bin and killed me.
2 votes -
Inspect Deck Button
The inspect deck button is broken and it’s really irritating. I’m trying to look at the deck stats, but if I forget and click that button to look at my decks makeup, then I get stuck there and can’t leave. Then my deck can’t save and I need to build it all over again.
4 votes -
Brushwagg
Brushwagg textures missing since this Avatar set update
4 votes -
Maps/Soulstone Sanctuary
I had 5 untapped mountains and a Soustone Sanctuary untapped. I also had 2 map tokens. I activated the soulstone sanctuary. Then i used a map token leaving the soulstone sanctuary still untapped. The auto tap passed my turn i could could not tap my soulstone sanctuary to use the map token. I would have lost anyway but i think i found a bug lol.
1 vote -
Remove all blue counter spells
First off. Blue counter spells suck. I know, why don't you toolbags create a card game that includes a mechanic for not allowing anyone to play any cards. What absolute dongwater. If you play blue counter decks you should be punched right in the throat for being a complete and utter douche. Take it out of the game. Card games are supposed to be fun, but instead, when you play a deck with infinite counters, it's an automatic resign for me every time cause it's absolute **** and the least fun you could ever have while not playing a card…
2 votes -
La triste réalité de ce jeux...
80% des joueurs sont les mêmes que l'ont croise IRL, des pauvres frustrés de la vie obéses, à l'extitence insignifiante de névrosé qui cherche dans ce jeux un moyen de donner un sens à leurs pathétique petite vie sans aucun intérêt pour l'humanité.
Ces 80% donnent leurs argents pour gagner sur ce jeux car il ne supportent pas de pouvoir perdre.
50% des joueurs ont la mentalité d'un enfant de 10 ans qui fait des caprices quand ils perdent en abusant du sablier.
90% des joueurs ont le coefficient intellectuel d'une huitre et sont incapables de se rendrent compte que…
1 vote
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