MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3176 results found
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Can't claim draft prize - draft locked
I finished a pick-two draft 4-1, but instead of "claim" button i have "home" button. I didn t get my prize for 4 wins, instead got returned to main menu. I restarted the app. Then my win count reset to 0 from 4, and i still have to "home" button in place of "claim" button and get claim my prize or start a new draft
1 vote -
Problem with draw step
During draw step in a best of 3 match I drew 2 cards with nothing on board, in the graveyard, or anything my opponent had played to allow me to do so. This happened twice in one game.
2 votes -
FIX THIS MOBILE GAME
FIX YOUR GAME!!!! It’s ******** I have 45 lands and only draw 2 every time!!! Yall know **** well what you are doing and it *****, putting my deck against decks that directly counter mine 10 times in a row cuz i actually beat 90% of people in my own bracket? * that! FIX YOUR GAME
2 votes -
Badgermole cub deck
Could someone please explain to me what to do in the following situation when im on the draw?
Opponent turn 1
Land, gene pollinator
Turn 2
Land, badgermole cub, mockingbird
Turn 3
Ouroboroid, ourobouroid.I have 2 lands. I shoot the sheriff the first ouroboroid then lose spectacularly. I struggle to imagine literally any combination of cards in standard that arent "gimp yourself agaisnt every other deck by playing 4x spell snare and pray" that realistically gets out of this situation.
Its really absurd that BMC hasn't been banned yet.
2 votes -
saga
when saga creatures lose all abilitys they should be dead do to state based actions and still being a saga. that has more saga counters then chapter abilities
1 vote -
Android crash - V 2026.55.0.5391
Since update, when i try to open app, it gets to scene initialization and crashes with an error message, pics included
3 votes -
Display bug on the card "Demonic pact"
Just play a demon pact deck and watch the display bug on choice already made.I am using a PC
…When i make a choice with demonic pact, only the first choice become grey on the card display. I need to identify in wich order the demon pacts are triggering when i have several on the board, so i can then write down wich choice is made with each demon pacts. That makes my actual and future demon pacts deck UNPLAYABLE. It's a pain in the *ss for both me and the opponent. What doesn't help, is that the display
3 votes -
Bug
Since last tuesday I can’t use MTGArzena in my mobile (Android)
The last update have failed twice. After success the software worked but il can’t change pages or launch a match or évent.
It stays freeze on loading the page i clicked on.
I have a power cube deck but canette play it
I missed last events
I miss my goals
It becomes really annoying
What can i do to fix it ?
Thanks3 votes -
Crash on android
Sat January 17 first update for Lorwyn Eclipsed, game won't start. On Galaxy s25 Ultra. Crashes after 30 seconds.
3 votes -
Defeat while waiting in the queue without starting game
I was in the queue for standard ranked, and was waiting for 2 minutes and didn't get a match yet. Suddenly it said "defeat" and my mythic rank shot down way more than normal. Normally I see that if you don't find someone within a short amount of time it will say draw.
3 votes -
Ygra, Eater of All
The ward for Ygra, Eater of All, sacrifice a food, does not appear to be working in the latest update (Ninja Turtles). I had three copies ‘destroyed’ by my opponent using three different black cards and my opponent did not sacrifice anything to do so.
1 vote -
Balamb Garden // Command Beacon puts creature in hand from battlefield
Balamb Garden // Command Beacon, Zuran Orb, Vigorous Farming and enough lands to cast Commander Lumra, Bellow of the Woods are on the battlefield. Opponent plays Lumra, sacrifices lands to Zuran Orb in response to Lumra trigger and then sacrifices Command Beacon to use its effect to put a commander from the command zone into their hand. The land, however, takes the Lumra from the battlefield, moves it to the command zone and then to their hand.
This allows them to infinitely loop Lumra and fetch all the lands from their deck and all other cards into their graveyard, since…
1 vote -
There's a bug with only being able to draw land. I have 15 lands in a 67 card deck and the last 16 games i played, i drew a land every sing
There's a serious bug. I can only draw land. I have 15 lands in a 67 card deck, and the last 16 games i played every single turn i draw land. theres not even that much land in my deck. Obvious bug. Cant win a ranked match because of the cheating. Also why is it that when you play ranked you will play every other rank than the one you are in? Again another obvious almost intentional flaw. Game is unplayable. Fix the junk
1 vote -
affinity spell don't stop play
Even though Donny and Raff had a noncreature spell they could have given affinity to and played, MTG Arena passed the turn without stopping.
1 vote -
2 votes
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I found a bug where when i crack mutagen it didn't want to crack
I found a bug where when i crack mutagen it didn't want to crack and there is a time where i can't declare blocker and i have try relog and reconnecting but still can't declare blocker
2 votes -
Powered Cube Prizing Inaccurate
The prizing for Powered Cube Traditional Draft is issuing a different number of packs than indicated on the event information inside Arena. Hovering over the prizing for 3 wins, it states "Reward: 2,500 gems & 3 Cube Prize Packs & 2 Packs". However, the actual prizing issued for 3 wins was 2,500 gems, TWO Cube Prize Packs, and THREE Packs. This means everyone going 3-0 had been issued a regular pack instead of a Cube Prize Pack as shown on the event page within Arena.
3 votes -
Purchased Summon Chocobo foil styles not working
I just purchased the Summon Chocobo foil full art Final Fantasy bundle 3.800 gems and it isn't showing up in my collection or deck builder or anywhere else. the styles button isn't even visible in collection. It is showing in deck builder but when I click on styles button it doesn't even show the Chocobo foil art styles. It's no longer in the store because I already purchased them. I would like to be able to use the styles I purchased. please fix this issue.
2 votes -
Witch's vanity ignores hexproof
Witches vanity is ignoring the hecproof from Blossoming Defense
0 votes -
Store Purchase Did Not Recieve
I bought "NEW" Arcade Styles of TMNT 4 card pack for 8000 Gold from store. It took my gold and removed it from store BUT I did not get them. I own the physical card of one of them. Either way I do not see this style listed in my library. Please issue my 8000 gold back or fix issue. Thank you.
1 vote
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