MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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16482 results found
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Blank Cards After 7/7 Update
Cards appear black or blank during gameplay, such as mulligans or drafts.
6 votes -
Alchemy
Hey Wacky Wizards stop forcing Alchemy on us. Stop rewarding
me with Alcrummy cards. I don't want you garbage. Any coincident
that when I start a game cue or deck build it defaults to Alchemy??
It shows your desperation. Stop your illegal practices.33 votes -
Sound
Since the new set was introduced the sound is missing or partially there. It's sporadic and usually during combat but not always.
38 votes -
Sound loss PC
The sound is intermittent,some sounds come through but most do not, any suggestions?
35 votes -
Kumano Faces Kakkazan Not Exiling
Hi, I just finished an Explorer game where I had a flipped Kumano Faces Kakkazan and my opponent's creature was not exiled after being killed. I couldn't catch it on video, but the screenshot attached is after I had used Bonecrusher Giant // Stomp on my opponent's Arclight Pheonix, only for it to go to the graveyard instead of exile.
8 votes -
Cards unlabled
My cards are unlabeled, the power/toughness is also missing, along with that I can't see the health of myself of the opponent.
4 votes -
Arena not loading game or store
Ever since's today's update to Baldur's Gate, I can't do anything in Arena! The game freezes when trying to load a game or even access the Store. Not only does it take an extremely long time to "access the network", but (1) when I try to launch a game, it just freezes at the game selection stage, and (2) when it goes to the Store, it just freezes. The cursor is there, but when I click on anything, the [busy] icon flashes - after about 5 seconds, it stops, reverts to the mouse cursor, and the cycles continues. I've uninstalled…
4 votes -
Land won't tap to generate mana
The pointed land was not highlighted for tapping. It wouldn't tap even with "auto tap" option.
9 votes -
Scute swarm tokens bug
I am having an issue of losing games due to a bug in the scute swarm token damage.
Initial result: when attacking or blocking, the swarm token is supposed to deal 1 damage and have 1 health. My tokens, no matter how many i use, do not do any damage. This happens when I attack or when I block.
5 votes -
Bug loading challenge match
Whenever challenging a friend to a 60 card match on mobile magic arena it gives error for mismatched settings involving best of x matches and doesn't load the match. This has happened back to back 4 times trying to challenge same friend in both best of three and best of one matches. Happened also when my friend sent the challenge instead of me.
8 votes -
Torbran/Soul-Scar Mage interaction broken even with 'Auto Choose Replacement Effects' unchecked
Torbran, Thane of Red Fell's replacement ability is ignored when Soul-Scar mage is on the field, even with Auto Choose Replacement Effects disabled.
The game does not give me the option to choose order of replacement and defaults to applying SSM's ability first, ignoring Torbran's ability.6 votes -
March of Swirling Mist didn't pay Thalia tax with exiled card.
The March of Swirling Mist text says you may exile to reduce the cost of the spell: "This spell costs {2} less to cast for each card exiled this way."
Thalia, Guardian of Thraben, says, "Noncreature spells cost {1} more to cast."
Finally, the gatherer ruling on Thalia says, "To determine the total cost of a spell, start with the mana cost or alternative cost you're paying, add any cost increases, then apply any cost reductions."
So casting March with X=3 and 2 exiled blue cards, with a Thalia on the field, should cost {U}, but Arena insisted that I…
2 votes -
3 votes
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Color Challenge Error Connection
Hello there!
Well, I've been playing and I've already complete 3 out of 5 color Challenges but the first and the penultimate are kinda bugged. They won't let me play.
An error message appears and it just won't go on. Last time I wrote somebody of the team told me to sign out of the account and re sign in later, and I did. It corrected the 3 Challenges I completed but I couldn't even start the first and the penultimate as I said.
This has been going on por a while now.
Greetings!
3 votes -
Futurist spellthief not working
Futurist spellthief does not have its copy ability trigger basically losing me games in chromatic cube draft on arena
12 votes -
First turn game froze, lost match
Game froze my first spell to remove ruin crab, had to restart and then it was my second turn and I’d already lost the advantage. Had to concede ranked match.
6 votes -
Auto-Tap Overrides Manually Tapped Mana
I cast the card Primal Might and target my Ghidora mutated on elvish mystic. I tapped all my mana manually and it when I click confirm for the amount I want pay and it auto taps my Ghidora instead of the mana I manually tapped. Causing me to lose.
7 votes -
Futurist Spellthief
Good Evening,
I joined a chromatic cube draft and drafted Futurist Spellthief, playing them in my deck. When I played them in my game there was no enters the battlefield trigger. This was quite frustrating as I had planned my game around it's etb ability, and I subsequently lost the game.
10 votes -
All land
Since the last update, all of my decks draw 4+ land cards in the opening hand and I draw land for at least 4 or more turns. Most of my decks are 60 card decks with only 24 lands. In 3 round matches I add 3-5 cards from my sideboard and it has no affect. Last gave I played it looked like my opponent was having the same issue. Both games it took until the 5 round before either of us got anything out of our hands.
5 votes -
Solemnity nine lives
My opponent got Solemnity/nine lives on the battlefield in a ranked match. I made him sacrifice his solemnity, but arena still wouldn't let nine lives gain counters when I hit him. We played probably 20 more turns and for some reason the bug persisted making him immune to both damage and counters.
8 votes
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