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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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13973 results found

  1. New Card Closing Statement not working

    Multiple issues with this card. One issue if you place an end step stop it will skip it and not allow you to cast the spell for the reduced cost or have any effect. Another issue when you do happen to cast it at the end step some times it will not place the counter on your creature you choose. And finally it also some times will not even acknowledge on the end step to reduce the cost of the spell. I lost two draft games alone from this stupid spell not working as intended. Please test before you release…

    28 votes

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    20 comments  ·  Gameplay  ·  Admin →
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  2. Elite Spellbinder not allowing to cast spell exiled

    Was unable to cast my spell that was exiled with Elite spellbinder. I had the mana to cast it and it was my turn Main Phase 1.

    12 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  3. Crash on win

    Game crashes on the win animation, it doesn't move from it. Click to continue does not show. Has to be shut down by force. On restart, win is counted but mastery rewards and challenge rewards are not given even if the game registers that you unlocked those rewards.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. 「プレイ」をクリックしてもゲームが開始されない

    「プレイ」をクリックしても添付の画像が表示されゲームを開始できません。

    アプリ、PCを再起動でも同様です。

    ネットワークエラー

    イベントから退出できませんでした。もう一度お試しください。

    15 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  5. I tryed to kill a creature tonight and the game wouldn't allow me. I couldn’t target it at all and there was no reason.

    I just want to know why. I lost that match because I could not target a creature that I should have been able to target.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. UI Stuck Mid Game

    What happend:
    I was in the middle of a match, and was going to play Sea-Dasher Octopus after declaring attackers, and the UI froze up. Animations still occurred, my timers expired, but I was unable to click anything, pass turn, etc. In the end, the game got stuck at the point where my last timer expired. It didn't auto-conceed or whatever, it just got stuck at the current board state. It has been this way for several minutes while I have been typing up this report.

    I am still able to hover over cards in my hand, and hover the…

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. destroyed indestructable

    opponent destroyed nylea keen eyed (indestructable) with a destroy target artifact or enchantment.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Creatures moving on triggered abilities and targeting

    When abilities get triggered or selecting creatures with a triggered abilities, creatures move around, often putting them where other creatures used to be. This makes it so targeting specific creatures (especially with with damaging abilities to be more inaccurate). This is an issue that has existed from the beginning of arena, but is more pronounced with mobile as distance between cards and board is much smaller.

    The end results is targeting the same creature twice (dealing 2 damage to a 1 toughness creature), targeting the wrong creature, and ultimately going from winning to losing (especially if they get triggered abilities…

    15 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. matchmaking

    i'm really sorry about that but magic sucks.
    the matchmaking is something really idiot ... if you play a certain type of deck you will fight against the same fricking deck .. i mean controll stupid deck .
    do something about it .. do it randomly ... because i can't believe that the people just play those ****** deck

    28 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Card mana costs and information wrong.

    Whenever I hovered over or right-clicked on cards in my hand, they had the image of the card, no text other than the name, the correct strength and toughness, but a completely wrong mana cost. I have attached a image of what this looks like to the email. If you cannot see the image it is a 2 mana(1 green, 1 colorless) Sirit of the Aldergard, Snow Creature – Bear Spirit, that does absolutely nothing.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Not Recording Ranked Wins

    I have been playing best of one in Arena Standard Ranked on iOS and it is not recording my victories toward advancing my rank. It gives the “Victory” screen but doesn’t record my victories but does record my losses.

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Cant select the card on bottom (mobile)

    On mobile, When cards with the same name are stacked on top of each other on the battlefield I can unable to select the card on the bottom to activate it’s ability. I am to activate the top cards ability again but I have no way of selecting the bottom cards ability.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Torrential gearhulk did Not trigger etb effect

    I casted my torrential gearhulk and it did not trigger his etb effect. I assume i could have won because I had spells in my graveyard.
    Playing on iOS in the arena cube event.
    thanks a lot

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Incorrect mana cost when casting spells

    During play it has become apparent that either forseeing, or casting behold the multiverse my mana and that of my opponents when casting the spell on occasion only taps for one blue mana only.
    In a recent game my opponent was also able to cast negate for only one blue mana as well.
    Currently playing on iOS, on an iPad.

    I have attached the final screenshot of the match as I have no access to my log.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. Game scripted like a game with bot

    I played 8 game in 1 hour and 20 minutes, and i win only 3 game, like if i played with bot i lost every game with topdecking, i don't like this thing, i think if this will happen again, i don't pay for the pass this month.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. solemnity

    solemnity kept triggering when it shouldn't in a game i just played. (for example when my opponent played lands solemnity triggered.) thanks for your time :)

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. draft loss after disconnect

    I was 3/2 in my draft game, and my opponent disconnect which sent me back to the home screen. It still said 3/2 when i came back, so I hit play and it matched me with a new opponent. I won that game, and then when I came back to the draft screen it said that i lost. it didnt even count my win, and ended me at 3/3. i'd really love to get my draft ticket back since i should be at 4/2 instead of 3/3 due to my opponent disconnecting.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. 124 votes

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    18 comments  ·  Gameplay  ·  Admin →
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  19. Exert UI

    The interface with exert is unintuitive. Attacking all does not function with it and leads to frustrating gameplay moments

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. rigged

    seriously fix this ******** rigged game you fucken greedy *** *****!

    20 votes

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    0 comments  ·  Gameplay  ·  Admin →
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