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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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14021 results found

  1. crashes when I’m playing iOS

    Since game was released, my game crashes mid battle. I have a new generation iPad, so it’s not a performance issue. Thanks,

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Friends list

    Deleted my friends list and won’t show friend requests on iOS or allow me to send them

    55 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  3. hand smoothing system

    what is wrong with arena after updating i can't seem to draw anything but land?? i lost 2 games because of it. the picture below is from my 2nd game since i thought the 1st time maybe it's just bad luck but 2 games in a row?? there's gotta be something wrong with it. all of the nonland cards in my hand is from my initial hand, 3 lands & 4 spells. after that, i drew what? 6 lands in a row??!! can u guys check the hand smoothing system? & it's if it's possible can i get some compensation…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. hand smoothing system

    what is wrong with arena after updating i can't seem to draw anything but land?? i lost 2 games because of it. the picture below is from my 2nd game since i thought the 1st time maybe it's just bad luck but 2 games in a row?? there's gotta be something wrong with it. all of the nonland cards in my hand is from my initial hand, 3 lands & 4 spells. after that, i drew what? 6 lands in a row??!! can u guys check the hand smoothing system? & it's if it's possible can i get some compensation…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Can’t see sideboard in draft game

    I can’t see my sideboard in draft mode. I will add a picture. IOS.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Can't drag cards for mulligan

    Can't drag cards when mulligan. Sometimes the click registers, sometimes it doesn't. Sometimes I can get it done before I run out of time, sometimes I can't. Cost me a ranked game today.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Friends list broken, cannot challenge friend

    Friend on iOS can add me as a friend but I disappear immediately, as if I'm offline. Earlier it just said he had no friends, which is rude

    Anyways, we've tried direct challenge through friendslist with identical settings but it won't start. Just gives us cancel button

    36 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  8. iPhone shows outdated client version after updateing

    Every time you guys do an update I have do delete the game and redownload. I have an iPhone 10. That is fully updated. The error message is “outdated client version”

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Economy - Expensive and Unfair

    https://mtgrocks.com/mtg-content-creators-criticise-arena-economy/

    This article articulates very well, the economy issue. I have spent more money on this game than any other ever, and I still feel wholly incomplete.

    This, even compared to buying physical cards. At lest there I could trade.

    WAY TOO EXPENSIVE WITH TOO FEW REWARDS!!!

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. But with season rank tiers

    It appears that the tier ranking issue is still occurring. I’m a macOS user and every time I rank up, it takes me back to silver one.... is there going to be a solution to this since it seems to be an issue since at least February. It really ruins the gameplay for players.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Ward mechanic

    So Ward being introduced as a evergreen mechanic going into Strixhaven, it does not tell to how the ability works despite being new to the game. Please reminder text on how the ability works in game.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Reflective Golem copies Study Break incorrectly

    I cast Study Break only targeting Reflective Golem, in order for its triggered ability to go off (can't do that if you target 2 creatures). When I pay to copy the spell, the copy only allows me to tap one creature. This is incorrect as Study Break exists on the stack reading "Tap up to two target creatures"; I should be allowed to tap 2 creatures with the copy.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. Daily quest not tracking spells cast

    Daily quest "Cast 25 Green or White Spells" has been stuck at 14/25 for several matches. Have restarted game twice without success in getting tracker to update.

    24 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  14. Bug when selecting a card from library with Demonic Tutor

    I cast Demonic Tutor, then clicked on the button to check the battle field. I accidentally clicked on the library when trying to check the graveyard, which showed me the entire library (probably because I was in the process of searching it). After clicking out of that library view and checking the graveyard successfully, I returned to the browser and was unable to select a card (none of them responded to me hovering the mouse over or clicking on them, though I could rearrange them similarly to when deciding what cards to put to the bottom after a mulligan). The…

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Esika, God of the Tree

    While playing a standard event I ran across a player that played Esika, God of the Tree on turn 3 with 3 land. As soon as it hit the field I killed it with eliminate. From that point forth all the opponent's land had "tap to add one mana of any color". This appears to be a bug as that is not mentioned in the card text. When they played a second one later their land gained a second line of that same effect. They were able to play spells using mana they should not have had available.

    1.) Have…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. pause on defeat screen in best of 3

    I was in Ranked Best of 3 queue for standard. When I conceded game 1 to go to side board. I was taken to the "defeat screen". I was unable to proceed from there and had to close the client.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Mission

    Mission and progress disappear after complete a daily mission. Give me the progress or I stop playing Magic.

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Mission

    When I complete a mission, daily mission, esp and progress disappear. Please FIX

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. 9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  20. Teach by Example bugging Electrolyze

    I cast Teach by Example and attempted to double Electrolyze. The doubling worked, but on the copied cast I was unable to target only one creature for the effect.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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