MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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13951 results found
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Historic Bug
I've challenged a friend so we can play Bo3 in Historic format but once he accept and pick his Historic deck, i couldnt because my historic deck were at the bottom of the screen where the non-historic deck are placed, i only had Standard decks as options to choose. Then when he challenged me, i could pick my historic deck but he couldnt cause of the same bug
5 votes -
Revealed cards don't stay revealed
I've noticed that after playing cards like Memory Leak that a revealed card doesn't always remain revealed and is often hidden again.
8 votes -
Cannot activate Shifting Ceratop's Ability
When assigning blockers, you cannot activate Shifting Ceratops ability to give it reach to block a flier. Unless there is some rule which I do not know about, this should be possible to do (checking the gatherer, nothing says you MUST do this before assigning blockers and even if this is the case, I was not able to activate the ability before the blocker step except during the opponent's main phase).
This should either be changed or the gatherer should at least be clarified about this as it turned what should have easily been a win into a loss.
2 votes -
Win not recorded for draft
I won the second to last game in this draft but it was not recorded, please refund my gems.
7 votes -
Game crashing
good morning.
the crash game when these cards are played:54 votes -
black screen launch
Despite the latest hotfix, still impossible to launch the game => black screen.
Windows 7 64bits35 votes -
Aplicação MTG Arena continua fechando sozinha
Aplicação MTG Arena continua fechando sozinha durante qualquer tipo de partida, mesmo após a última atualização.
Isto está atrapalhando demais.3 votes -
how come after every match there is a 1 to 2 minute delay {black screen } till it goes back gto the mainmenu screen
how come after every match there is a 1 to 2 minute delay {black screen } till it goes back go to the main menu screen
3 votes -
The update is unable to continue while MTGA is running.
I tried to download the new update, and I got this message. Checked task manager to see if it was running, and it wasn't. I restarted my device only to see the same message. I uninstalled MTGA, then tried to reinstall, only to get this message again!
3 votes -
peer into the abyss and smothering tithe game crash/lagg
casting
peer into the abyss
multiple smothering tithe on the battlefield
if opponent has more than standard amount of cards in deck the game will lagg,
if you have more than 100 tokens generated in one action the game will freeze9 votes -
Game Crashes
Everytime time the Game crashes, I can not enter the Game again. After serval Minutes I can me log in, but the Game that i was playing , I lose every time.
17 votes -
The program closed
Hi,
I lost 2 game in sealed. I was playing and the game closed!
And the worst thing when I tried to open the game again, when I tried to connect in the game it closed again.
This happened 3 times, making him lose the both matches.
I want to know if I can get some of my jem back.5 votes -
el juego de cierra en medio de una partida
en medio de una partida se cierra el juego y al volver a conectarme para poder terminar dicha partida me crashea y sucede seguido ... ya perdi 4 partidas por culpa de este bug por favor arreglenlo ... esto sucedio desde la ultima actualización o cambio de evento
18 votes -
close
game is closing in draft.
I lose 2 match
9 votes -
Game crashes
Game crashes at multiple occasions. Quite annoying if you just spent 10.000 gold to take part in a premium draft (and the game crashes while drafting = random card & while playing = loosing).
Is it possible to redeem the 10000 gold?
18 votes -
Juego se cierra en cada partida
Desde ayer (25/06) el juego se cierra en cada partida, perdi draft y cada partida que realice, probe desistalar el juego, pero el problema persiste
37 votes -
Overheating/Heavy Memory Usage
I have a Macbook Pro (2015) running on Sierra. I downloaded MTG Arena yesterday and started playing. Within 30 seconds, my computer began revving up like a jet plane taking off for a one-way trip to Nowhere Town. Over the years, I have used this computer for lengthy sessions for design in Photoshop, animation in Clip Studio Paint, and music production in Ableton and never have I heard my computer make this horrid sound or become this blisteringly hot. My computer's memory usage immediately rockets to an overwhelming degree and even when I free up the memory, the computer continues…
25 votes -
game crashing during premier draft m21
i want to make a complain because the game crashed during 3 matches in a premier draft m21. i lost my draft and now i would my 10000 coins back or another refund.
14 votes -
Game Crash during draft and sealed
i got a lost at my sealed cause of crash during game and 3 lost in a row during draft...i pretend my crystals back...this is an arena problem and we all should have the refound.The game crash during play and don't let me rejoin in the current game...but it only let me enter after the time is out and i got a loose!
I want my sealed and draft crystal back!17 votes -
No puedo jugar casi ninguna partida el juego se tilda y luego se sale
Luego de actualizar me sucede, en cualquier momento asi porque si la aplicacion se tilda y se sale.
4 votes
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