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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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14430 results found

  1. The Clue tokens aren't working

    I was playing Alchemy best of three on PC when my opponent used a fateful absence on my elite spellbinder but the clue token it created wasn't working. It did not highlight or hold up priority when i had mana up and i couldn't click on it.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Friendly brawl not functioning

    Since the new update, when I try to make a friendly brawl on Android, my screen shows friendly brawl but my friend shows 60 card deck, and when I select a brawl deck it says invalid deck option. And vice versa, when they send one to me. This will then bug the game and will have to close the app fully.

    33 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Daily wins providing incorrect rewards

    Daily win rewards providing ICR instead of gold at 4/15 wins.

    13 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  4. product suggestion

    Tried casting [Vanishing Verse] (which Exiles a mono-colored permanent) on [Rahilda, Wanted Cutthroat] (red wearwolf) and was unable to cast spell. There were no immunities or wards active at the time - appeared to be treating Rahilda as a multi-colored creature which it is not. Please investigate. PC Version.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Stop with Alchemy in Historic please!!

    Hi,

    Please, PLEASE stop putting Alchemy and other digital only cards cards in Historic (or other non-alchemy formats for that matter..)
    It's such a dumb format now, just as Alchemy itself is just horrible.

    If you want to have Alchemy/Jumpstart on Arena, fine, but please leave Historic alone! If I wanted something where cards get made out of nothing I'd be playing heartstone or Eternal.

    Jumpstart Horizons and Alchemy should not exist.

    26 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Pointed Discussion + Cruel Witness Interaction

    I played [pointed discussion] whilst [cruel witness] was on my board. When the 'pop up' came to choose to put the top card in my graveyard or not I didn't see any card. I clicked oke, but then I could not play the rest of my turn and I couldn't end it either.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Infinite HP using Ill-Tempered Loner

    A player just made himself over 100 HP in one round (infinite possible):
    1.) giving his "Ill-Tempered Loner" -> Lifelink and Indestructible by using "Angelfire Ignition"
    2.)shooting "Ill-Tempered Loner" with damage (in this case with "Electrostatic Blast"), triggering the Ability of "Ill-Tempered Loner"
    to shoot "that much damage to any target"
    3.)He used the triggered ablility to shoot "Ill-Tempered Loner" over and over again, producing HP with Lifelink and not killing "Ill-Tempered Loner" because it was indestructable.

    Solutions:

    -) "Ill-Tempered Loner" can´t target himself any more

    -)Lifelink should only give as much HP as the target/blocking creature gets damaged til…

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. historic brawl

    I've been experiencing some crash when i try to play historic brawl, in the selection of the deck it freezes and then crashes.

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Bug with Shepherd of the Cosmos

    I was playing a practice match against the bot. Shepherd of the Cosmos says when it enters the battlefield, return target permanent with mana value 2 or less from the grave and it has a foretell of 3. So I foretold it and then cast it and I was going to target the white card that has a mythic rare legendary creature for 4 mv on one side but a legendary equipment with mv 2 on the other side, however, nothing happened when I cast the Shepherd and it just fizzled instead of bringing it back. I'm using Android mobile…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Unable to log in: Attach failed to drop other attach

    In the login screen, I get either :Unable to log in: “ Attach failed to drop other attach” or “authentication failed due to timeout”. I have reinstalled the app and used both iOS and Android devices but am still unable to login after more than half an hour. Arena status webpage indicates no issues at the moment. Please provide a fix for the issue.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. 18 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  12. Bug: exponential escalation in processing time causes loss of games

    The developers have produced a great product.

    Unfortunately, the processing time for tokens entering the field is exponential. Even though you've capped it at approx 255, having 255 on one side and more than around 50 on the other side causes the game to fail in several related ways.

    One failure is that the game applies timeout logic while the player is locked and waiting on the game engine to proceed. This can cause inappropriate loss of turn, which can easily throw a game.

    Another failure is that the game applies timeout logic to the opponent while the player is…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Direct Challenge Brawl Broke

    Direct Challenge brawl will give invalid deck prompt and then lock out of all deck selection.

    38 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Friendly brawl challenge going through as 60-card

    Friendly brawl challenge going through as 60-card

    23 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  15. 墓地の門番

    墓地の門番をプレイ後、土地をセットしても2点ダメージが誘発しなかった

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. 760 votes

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    185 comments  ·  Gameplay  ·  Admin →
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  17. Eh, infinite loop with automatic loss

    I just encountered a green deck that managed to create a 30 minute loop in a turn, resulting in timeout on my part without me getting to do anything.

    Might want to look in to that!😂😂😂

    Ps. Just a thought, why do I get a timeout loss when I dont get an action request???😂😂😂 ds.

    3 votes

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  18. Fechando ao tentar escolher decks

    Após ultima atualização onde foi mudado a escolha do modo de jogo, quando voce tenta selecionar o deck para jogar o aplicativo fecha sozinho, isto está acontecendo para PC Windows, no android não tem problema.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Incorrect rules interactions or bug

    Why I couldn't exile Rahilda, Feral Outlaw with Vanishing Verse?
    Isn't it mono colorued?

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. When creatures attack planeswalkers they get stuck

    When you attack planeswalkers after the alchemy update the creatures get stuck over the planeswalker they attacked until they attack another target playing on mobile

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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