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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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13973 results found

  1. Waiting For server -> No mana sped for spell and card locked on the screen

    Waiting For server -> No mana sped for spell and card locked on the screen

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. venture into the dungeon browser

    While venturing into the dungeon on arena playing sealed, I clicked view battlefield. Then clicked view browser to go back and make selection for dungeon room and the browser was not visible. I could not make a selection. My game timed out and I received game loss. Is it possible to get my gems refunded?

    47 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  3. No New Dual Color Daily Quest Packs

    New new pack available. Before the update, I had unlocked 2 new dual color packs by doing the daily quest. Since the update on 7/8/2021, that function is no longer available.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Gold not awarded after leveling

    After winning a few games (standard, regular, etc) I have not received the gold from the games that I won or leveled up in for. Would appreciate assistance.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Can't activate Planeswalker abilities when opponent casts a spell

    Since the latest build was pushed to my Android, I can no longer trigger my Planeswalker's ability when an opponent casts a spell. Previously, I had access to Teferi, Master of Time's abilities, but now the spell cast by an opponent covers him up and I cannot activate his abilities.

    8 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  6. Game just isnt fun

    Install the game, do a sealed, and get land screwed all 4 games. Time to uninstall.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Getting kicked off repeatedly

    Since the last update, I have been getting kicked out of games (out of arena,, back to my phone's main screen) while on wifi or data, try to sign back in, make it to returning to active match, only to get kicked off arena again
    It doesn't happen constantly, but multiple times per day, which besides annoying, is also affecting my constructed ranking as I start matches that I cannot finish

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. 対戦が開始されない

    プレミアドラフトにて、マッチング中画面から一切進まず、再起動したら負け扱いになっていました。
    それが2回連続です。
    参加費を返してください。

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Error writing to disk

    While downloading the updates to lauch the game, it interrupts and shows the message: "Error writing to disk. If the problem persists please restart MTG Arena and try again".

    Already tried several times, reinstalled the program, turned off the firewalls, and it keeps repeating, I can't open the game.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. Please ban Alrund's Epiphany

    I have been playing since beta and there is no combination I have hated more than Epiphany/Emergent. I will literally just quit a game if I know it is this deck. Cards that give you an extra turn have been a perpetual problem. PLease, please, please ban Alrund's Epiphany.

    55 votes

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    40 comments  ·  Gameplay  ·  Admin →
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  11. season rewards

    I reach Diamond in constructed before the end of the June season but I have not received my rewards.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Immursturm Predator indestructable survived a -1 to toughness

    first main phase Board State:
    Me- Hateful Eidolon with Mogis's favor (3/1)

    Opponent - Immersturm Predator(3/3), Woe strider(3/2), Goat token(0/1)

    I attacked, the opponent blocked with the Predator, the opponent sacrificed the goat to make the predator indestructable(tapping the predator), the tapping let the opponent exile the lurrus in my graveyard giving it a +1+1 counter. my eidolon dies and i draw a card(normal)

    second main phase board state:
    Me- Nothing

    Opponent - Immersturm Predator(4/1), Woe Strider(3/2)

    I cast my Mogis's Favor from the graveyard onto the Predator, the opponent sacrificed the strider to give the predator indestructable(it already has…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Level 90 mastery pass and didnt get mythic reward

    I have achieved lvl 90 on mastery pass and didn't get the Mythic card reward.

    On Android s20 ultra, this is the 1st time I haven't received a reward. Every other time I've leveled up its worked flawlessly.

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  14. Silumgar's Command bug

    Silugar's Command was cast without two valid targets and it remained on the stack the entire game, never going to my graveyard.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Change behavior Halvar, God of battle

    hi there,
    if Halvar God of Battle is in game, it asks every fight to select an enchantment and asks for a new target which becomes quite annoying. Instead it should first ask if I want to take the action and - if agreed - perform. Thank you

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. time extension

    Please remove the time extensions after the turn has timed out. It is annoying how people uses these to waste time when they are going to lose, and keep you awaiting for the extensions to finish, so you can launch last attack or whatever. Just because they don't want to surrender or lose the game with honor.

    13 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. 2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Stalling People

    There are a few people who are not that good, but stall whenever they lose, so they do not have it count as a loss. The first time I encountered one, I waited 50 minutes until it timed out (I got up and did things while I waited, I wasn't just sitting there.) I found yet another stalling person. It is obnoxious. Please stop this kind of extreme stalling! Thanks!

    10 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  19. cosmetic/card style appears on edit deck screen but not in-game

    cosmetic/card style appears on edit deck screen but not in-game: Purchased cosmetic/card style for cragcrown pathway // timbercrown pathway card. Applied styles to my Levy Gruul deck in Arena. Looks like it took when one looks at edit deck screen. However, in game, one does not see the cosmetic, rather the usual ordinary card style. I did find it interesting on the edit deck screen where the card has the cosmetic/card style in 2 places but not on the lower right corner of the screen where it is listed under forest... Please help :) Thanks!

    12 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  20. Banishing Light NOT working!

    Banishing Light NOT working against Ashaya, Soul of the Wild.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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