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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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13715 results found

  1. Rank when not Rank

    I played one Standard Ranked game earlier today, and I've play many regular Play or Brawl games since. At the end of each game I see my Rank decrease by one when it shouldn't have, I wasn't playing Ranked.

    26 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. freeze

    freeze in draft game
    I can't continue this game without concede

    17 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. Unable to use evolving wilds during opponents turn

    I have just had a game using an Omnath Locus of creation deck where I had left an evolving wilds untapped to trigger during combat on My opponents turn. the game skipped my chances to trigger the evolving wilds ability treating my responses as having no abilities , skipping the chance to activate it to allow me to search for a land and trigger Omnath Locus of creation Landfall ability to gain life and therefore survive the turn

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Interaction between Kenrith's Transformation and Ashaya, Soul of the Wild

    My opponent cast Kenrith's Transformation on my Commander, Ashaya. Ashaya was made a 3/3, but still turned my other nontoken creatures into Forests.

    50 votes

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    28 comments  ·  Gameplay  ·  Admin →
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  5. Couldn't cast spells, had to pass turn

    Played a land for turn, couldn't use mana to cast spells (tried manually tapping too). Tried to go to second main, but it just passed the turn (without me wanting to).

    23 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  6. Unranked wins showing that I'm leveling up in Bronze...and I'm not even on the bronze tier.

    Unranked wins showing that I'm leveling up in Bronze...and I'm not even on the bronze tier.

    20 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Frequent hangs during matches (CV: 1.1200.4.3152.817437)

    The MtGA client hangs frequently during matches in the listed Client Version. These hangs do not appear to have a consistent trigger but do follow a common pattern. Closing / opening the client resolves the issue but it then returns within the same match, minutes or even seconds after the match is reloaded. A match may experience a few hangs or, in one case, more than a dozen, effectively making the client too unreliable for use.

    These hangs often follow the pattern:
    - UI animations stop (mouse interaction ceases)
    - short delay (seconds)
    - animations briefly continue (appears to be…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Won but rank won't advance

    I've won three games in a row and should've advanced to P T3, but my rank's actually gone backwards for three games in a row according to the graphic. Now, I can't advance up in tiers...

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Kor Blademaster: double strike does not work (only the first strike)

    This is the 2nd time I'm encountering this bug (also the case for Favored of Iroas).

    The double strike on Kor Blademaster does not work. It only triggers first strike, not regular combat damage. I have had this happen in 6 games already in completely different scenario's.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. my rank doesn't advance when i won games

    whenever i won a game in traditional standar ranked the screen that show me my advance shows 0% and my rank still the same, this happened 3 times in a row

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. not gaining rank

    Not gaining rank and losing rank when winning! Please fix and replace rank!

    128 votes

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    26 comments  ·  Gameplay  ·  Admin →
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  12. Second main phase was skipped during a ranked limited match

    After combat my turn ended without a second main phase. Log attached.

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. 通常のプレイで勝利したらリミテッドのランクが下がった

    デイリー消化のためカジュアルでプレイしたらなぜか勝利後にリミテッドのランクが下がる演出がでた。実際に下がったかは事前にランクをチェックしていなかったので定かではない。

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Historic VS standard In Standard play

    Since the Zendikar release patch I've been playing completely standard legal decks with all standard legal cards in the regular 'Play' queue and I have been getting matched against people playing historic decks/cards. I have even checked for cards that the 'Standard' filter isn't catching like Impassioned Orator and I am still facing people with historic decks.

    18 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  15. Bug with Moraug, fury of akoum

    Playing a game of draft and in the last turn of the game i played a land with Moraug on the battlefield and it not trigger the extra combat phase leading to a loss. I have attached a log. Any compensation would be appreciated.

    83 votes

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    45 comments  ·  Gameplay  ·  Admin →
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  16. Return Land from Graveyard to Battlefield

    When playing World Shaper with the new land cards, such as Song-Mad Treachery/Song-Mad Ruins. Should World Shaper return Song-Mad Ruins from the graveyard to the battlefield. It's ability reads "When World Shaper dies return all land cards from the graveyard to the battlefield tapped". Song-Mad Ruins is a land card, it can be played from the graveyard as a land using the Ancient Greenwarden ability.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. Scute Swarm Gamebreaking

    I see no one posted this, but its a bug people are abusing hard even in Play Queue, the combo of making 700 "Scute Swarm" tokens making the opponent timeout or even lag out of the game, instead of the caster being the one timing out, giving free wins by breaking the game, luckily i had ''Peer Into the Abyss + Underworld Dreams'' and a high end PC that left me with 3-5 seconds before timing out and ended up winning even when opponent was spamming emotes thinking he timed me out while game was also lagging hard, this needs…

    337 votes

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    148 comments  ·  Gameplay  ·  Admin →
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  18. Game automatically passed my turn when i had cards to play

    I had a Rabid Bite in my hand, an indestructible Archon of Emeria with a +1/+1 counter into play and a Plains with Nissa's Zendikon, my opponent had a Ancient Greenwarden. I attacked with my Archon, my opponent blocked with his Ancient Greenwarden, and the game automatically passed the turn. I could have used Rabid bite to destroy his greenwarden with my animated land, thus resulting in a loss, since he didnt play any flying or reach creatures, and didn't destroy/exile my archon.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Tier does not increase with victories

    Tier will decrease to minimum level, but never increase up on wins. Appear to be stuck on Gold3/4

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. win a game in play modality (not ranked)make limited rank get a downgrade

    win a game in play modality (not ranked)make limited rank get a downgrade

    857 votes

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    343 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues