MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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14668 results found
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Issue With Sideboarding in Bo3 Match
In my last draft match (traditional) I was using Keruga as my companion (and hence all of the cards in my starting deck cost 3 CMC or more). I mention that because it might be related to the issue.
When I went to sideboard for games 2 and 3 I added some 2 CMC cards into my deck (as is allowed by the rules of companion for post-sideboarded games). However in both matches it was clear that my sideboard "didn't apply". Meaning that I was playing with my main deck in games 2 and 3. I say this because I…
13 votes -
Go For Blood with First Strike
Prickly Marmoset fights Frenzied Raptor with 'Go For Blood'
They both die. Shouldn't First-Strike keep Marmoset alive?
12 votes -
CANT CAST INSTANTS
CANT CAST INSTANTS
I HAVE MANA TO CAST MYSTICAL DISPUTE AND CANT CAST, ONLY OPTION IS TO ALLOW MY OPPONENT TO RESOLVE ASHIOK
NEXT GAME AGAINST DIFFERENT OPPONENT, I HAVE MANA TO CAST NEGATE IN RESPONSE TO OPPONENTS ABSORB, ONLY OPTION IS TO ALLOW OPPONENTS SPELL TO RESOLVE
BOTH CASES I HAD PRIORITY TO RESPOND, TRIED TO CAST INSTANT SPELLS WITH ENOUGH MANA AGAINST NON-CREATURE SPELLS, SHUT DOWN AND UNABLE TO CAST.
ALL OTHER SPELLS I CAN CAST BY MOUSE CLICK AND DRAG TO PLAYING FIELD AND RELEASING, INSTANT COUNTER SPELLS WOULD NOT ALLOW IT
41 votes -
Mono red matchmaking issues
Hello i've been experiencing a matchmaking bug were everytime i que with a monored deck i just get matched with other monored deck. I have been able to replicate the "Bug" with 100% accuracy, if i switch to another deck for example a sultai ramp deck then the matchmaking seems to work as usual.
It seems like other players have taking noticed of this bug aswell since i've seen quite alot of redcap melee being maindecked .
For clarification i've only been experimanting with the standarplay que but there i've played around 20 games of monored and everyone has been…26 votes -
Yawgmoth's Vile Offering
I was unable to cast this card during the arena cube in a situation where it should have been a valid play.
19 votes -
Spontaneous Loss
So far, I have experienced two events of spontaneous loss. Both occurred on my turn, I did not concede the match or mistakenly do so, and my opponents had no active effects in play that would cause me to lose in such a way. Long and short of it, I suddenly lost for no logical reason. My internet connection is solid, so it's not that. Included the log of the most recent Spontaneous Loss. Very frustrating when you're playing ranked.
WotC, get this on lock. TIME NOW.
50 votes -
Opponent stuck in timeout
Opponent is not losing due to timeout.
I am playing in the arena sealed event and during the opponent's first main phase he went into time out, but the game is stuck after his timeout expired and the game has been stuck in his main phase for 1 hour.
181 votes -
Server Issues
Auto-conceding battles because of server issues. Checked own connections and network and no issues with anything outside of the MTG Arena app.
See log file attached.
40 votes -
Adamant not working with Salying Fire
On two different occasions I cast Slaying Fire and selected the button to pay it's Adamant cost. Both times, however, it only dealt three damage as opposed to four.
6 votes -
legendary
Played an Izzit deck that Quasiduplicated Torbran multiple times. The tokens created were LEGENDARY creatures of the same same, thus violating the Legendary rule.
5 votes -
6 votes
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No timeout for opponent
In a draft game, opponent made no play in game around turn 12ish... The timer icon appears for them, but no timeout bar ever appeared. My internet is working (per websites in browser).
7 votes -
Game suddenly has me defeated out of nowhere even if I won first game and was winning second game!
Game suddenly has me defeated out of nowhere even if I won first game and was winning second game!
18 votes -
Full Control Mode deactivates itself
Just lost another match, because Full Control Mode deactivates itself. A lot of times I can prevent those losses, because I press Ctrl like a maniac during the same turn. This time I activated Full Control Mode in my first main phase, then attacked with Gallia of the Last Dance. I had no chance to play my card before the triggered ability resolved, resulting in having to discard unlucky exactly that card. Normally I would play it with Gallia's trigger on stack. Really frustrating to lose a game and my ressources for that event (1.500 Gems) like this. Please fix!
…
21 votes -
No lands in limited
PLEASE FFS once do your job!!
Check the log file. This cannot be happening!!! It is statistically impossible!!!!
First game mulligan 4 lands into 2 lands keep with plays, never draw another land.
Second game keep 2 lander with 3 plays, go to 26 cards left in library never draw third land.
Come on!!!
You have to be refunding these things....
16 votes -
game froze during draft game
Games froze during draft game, i disconnect, and when enters it remains in the same froze game. I cannot play.
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125 votes -
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Opponent Mirror Matching
- I build a new deck
- I play a mirror match, sometimes for several games in a row
Question (please answer): Can you provide us with details on WHY this happens, how we can avoid it, and consider a game format that has ZERO influence on player matching? What's wrong with random matching? It allows your customers to test decks properly rather than with the Arena finger on the scale.
Question (please answer): Do you provide your customers with an explanation? How your algorithm works? Why they will never be matched against certain deck types (unless they switch the deck they…20 votes -
can not mute players
The mute function stops working after the first game now. After the last update mute no longer works correctly in that after the first game that one mutes a player the mute button stays on mute for the next game but does not mute the next player at all. In the game after a player is muted the new opponent still can post emote and their pet is still active, the option for unmute only available. Clicking unmute in an attempt to mute again does
note do anything.11 votes -
Game Froze
Game froze. Timer not working. Only way to get out of it is to concede game. Not fair I was ahead.
46 votes -
Alseid of Life's Bounty sacrifice cost not triggering after activation, All That Glitters appears to be giving more than +1/+1
Alseid of Life's Bounty sacrifice cost is not triggering upon activation as expected. Within five turns, my arena opponent had the following cards on the field under their control:
3x Alseid of Life's Bounty (one with summoning sickness)
1x All That Glitters (attached to 1 Alseid)
1x Sentinel's Eyes (attached to the same Alseid)
1X Season of GrowthI saw the single enchanted Alseid go from a 1/1 to a 2/2 (with Sentinel's Eyes) to a 9/9 after playing a single All That Glitters on the same Alseid. I could see 8/8 being the case (+3/3 for 3 Enchant Creatures,…
9 votes
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