MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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16484 results found
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Win or Lose my rank goes down.
after the latest update my rank goes down win or lose in ranked play. and in unranked play it does the same thing i lose rank
36 votes -
I keep losing rank in unranked play. Whenever i win or lose
After the last update I keep losing rank in unranked play. Whenever i win or lose
48 votes -
juego partidas "No Clasificatorias" y gane o pierda la partida baja mi clasificacion
jugue un par de partidas clasificatorias normalmente y cuando quise jugar en partidas sin clasificar....
juego una partida "No Clasificatorias" que perdí y me bajo clasificación y luego jugué otra que gane y también bajo mi clasificación
es un doble error primero que el juego considera que estoy jugando clasificatorio (cuando me asegure de estar jugando en no clasificatorio, ademas que los nombres de los jugadores salen si la imagen de su respectiva clasificacion) y tambien esta filtrando mal los resultado de los match5 votes -
After a victory, I lost a bar in my rank standings instead of gaining one.
The person I played against conceded the match and it said victory but I still lost a bar in my rank progression.
36 votes -
Lost draft game on network error
Lost quick draft game when Arena disconnected on network error, then gave an "Asset error occurred" message on relogin, then I lost the game because of the relogin time :(
7 votes -
14 votes
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14 votes
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Can't declare blockers
When a computer player attached the game went into a state in which it is impossible for me to move forward. I am not allowed to declare blockers, and there is no way to resolve the attack. I cannot proceed so I am forced to forfeit the match.
9 votes -
Can't attack or block or select a certain cart on the enemy side or mine on a map where there is a pad for pets blocking card access
as the title states there is no way to easily or even at all in certain cases to block or select certain cards on the far right when there are many things in play on at lease 1 map where the pet pad blocks access. it is frustrating and i was unable to block a creature that was attacking a plainswalker of mine that i should be able to
2 votes -
30 votes
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No triggered abilities were working.
I have attached the log. I checked all the events. I had several cards with triggered abilities and none of them were activating my opponent had no cards which should've prevented them.
4 votes -
Blocker assignments not working
Assigning blockers simply does not work sometimes.
I say give up on the cute arrow lines: they disappear, blockers don't get assigned, mayhem.
I blame you.
9 votes -
3 votes
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did not receive the mythic rare card at Core 2021 Master Level 90
did not receive the mythic rare card at Core 2021 Master Level 90
6 votes -
Retrieving Endpoint File
Finished drafting was building my deck then got some kind of disconnection message. Went to restart game, but it won't open. It's stuck on "Retrieving endpoint file.." indefinitely.
Waited 10ish minutes retarted my computer and still no luck. Game was fine this morning.
7 votes -
mana
Three weeks and going with mana screws...too much or not enough....there is no way to fix it on my end...it must be an agro problem or a deliberate attempt by wizards to increase sales....the probabilities of mana screws do not coincide with the percentage of actual mana screws going on....which means that the algo has been artificially tampered with...need phone number to get my money back or fix the efing problem...or i report you as it is illegal to tamper with video games to increase sales in the united states....thank you if this is not the case; but an actual…
18 votes -
Cannot block
I had nine creatures on board and my opponent attacked with their full board of 10+ creatures. Two of my creatures were the same, two copies of wall of forgotten pharaohs. I could block with all my creatures except one of the walls. I tried cancelling and resetting the blockers, but as soon as I blocked with one of the walls, the other could no longer be selected. I'd click on the wall that wasn't blocking and nothing would happen. All my other creatures were single copies of the creature and could block normally. In the screenshot it is the…
26 votes -
kaya's ghostform never returned an exiled vito
The player (and I never could do this: for example playing a noxious on a white creature BEFORE she's mutating and turned red) exiled the vito protected by the kaya's ghostform and vito never returned and I lost the game because of that !!
mutating must be banned that sucks !!!
2 votes -
Search for Azcanta bug
Two times tonight I have been in a winning position and during opps turn for an unexplained reason when I activate Search for Azcanta I immediately lose the game. There was nothing on the board in either case that should cause this and I had 30+ life . It is obviously a bug so check it out.
4 votes -
Long opponent combo caused my timeout to get used.
An opponent had combo generating lots of card interaction. I checked the resolve all box to get passed it but stupid Arena kept pausing on every triggered ability over a minute. This caused Arena pop-up a timeoout fuse on ME! for an oppponent's combo taking too long.
If someone checks RESOLVE ALL get **** Arena to accelerate the resolution after the first few abilities. No one wants to sit through the same abilities triggering over and over for a minute or more.20 votes
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