MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1753 results found
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Tovolar and Kessig Naturalist not showing card descriptions.
Opponent's Tovolar Dire Overlord and Kessig Naturalist did not display card descriptions when played or inspected. The text box was blank on both sides of the cards. Opponent had applied card styles to both cards.
6 votes -
too big and fail (download time exceed 6 hours for me)
to download the 6.6 Go of the game with my network, i need 6 hours and i have always the message "you are disconnected (for inactivity)" after the end of download.
Then i must restard MTGA and download restart.
But after X times of restart MTGA/download, the game is corrupt and i could not play.
i have not this issue before the last update of november!!! Please could you put a all in one file to download !!! with chrome i could download the 6.6 Go and after doing the install
1 vote -
ERROR, Cuentas, falso multiplataforma… mismo e mail cuentas distintas en cel y pc
Hola, mi error es el siguiente, no puedo ingresar a mi cuenta de Magic que hice en PC en mi celular, dado que el juego es multiplataforma no debería existir este problema… en un principio instale el juego primero en mi celular, cree una cuenta y quise empezar a jugar, luego lo instale en la pc, quise ingresar a la cuenta creada desde el celular y no me lo permitio entonces crei que no era multiplataforma, asi que cree una nueva en pc con el mismo e-mail que cree la de celular, ambas tienen mismo email pero distinta contraseña, funcionan…
1 vote -
empty boxes / mana costs, counters, life points & stats missing
Graphic problems since update. Neither mana costs nor attack / defense stats are shown on the cards. All boxes with counters / numbers are empty, even player's life points. It's not possible to play under these circumstances since release day.
2 votes -
Incorrect release date for Brother's War
Why is the Brother's War showing a release date of Sept 15, 2022 even though it was added to MTG Arena on Nov 15, 2022 ?
Shouldn't the release date match the paper release date or at least the date it was added to arena?
1 vote -
Background Muisc Issue
So I’m having the same issue. I figured I’ll just report it every time I have it until it gets fixed.
I’m on IOS, and the bug happens almost immediately when I flip back from the drop down command center screen.
I spend almost every game flipping back and forth to un-pause my music despite it only lasting a fraction of a second. It’s starting to make my games last about 4-10 times as long as they normally would.
I notice that maybe 1 in 100 times I can trick it to stay on for between 6-12 seconds while I’m…
3 votes -
Background Podcasts
I used to be able to play arena while listening to podcasts. The latest update prevents that. What happened? Please fix!
5 votes -
MASTERY TREE
Every time I try to spend orbs the game crashes at the mastery tree. On windows since Brother's war
5 votes -
Unable to complete training
I had just created a new account, and was playing through the training, when I got to the third challenger, Calubi the merfolk. In the fifth round on my turn, the game prevents me from playing the only creature in hand. I am able to play the land, though. I attempted to skip to the next turn and concede the match; to no avail. This is frustrating. I have played through 5 times, closing the app and/or conceding the game. Nothing seems to work.
7 votes -
2022年11月17日 デッキ内のカードリストが白い。 The deck construction screen turns white.
兄弟戦争のアップデートのあと、デッキ編集画面やサイドボーディング中にカード名と枚数が白く表示されてて、すごく見づらい。
アップデート直後だから不具合は仕方ないけど、ほかにも兄弟戦争以前からの不具合もあるし、なるべく早く対処してくれると嬉しい。
After the Brothers War update, the card names and numbers are displayed in white on the deck editing screen and sideboarding, and it's really hard to see.
"Since it's just after the update, it can't be helped, but there are other problems that have existed since before the Brotherhood War, so I'd appreciate it if you could fix them as soon as possible."
1 vote -
Graveyard tresspasser new art is not loading text
When my opponent played a graveyard tresspasser with a showcase art, I am unable to view the text on the graveyard tresspasser. This requires me to have memorized what the card does to realize what is the ward cost to targeting it and what it might do to my graveyard. Also, the difference between night and day sides would alos need to be memorized to account for plays.
5 votes -
bug
i have a problem with my connection.
Can you resolve this problem, please.
Best regard.
Olivier Gouin alias Kehctap
1 vote -
Not gaining rank in constructed
I'm only gaining rank in limited. No matter how many games in win in constructed, it just keeps teling me that i need to play.
3 votes -
Didn't get rewards for DMU
After Update to Brothers War I didn't receive Gold and packs for the DMU season. Also the limited rank has dropped, the constructed rank hasn't.
1 vote -
crashing on mac brother's war
Arena client on mac crashes every time after 'Loading initial scene' text since the Brother's War update
4 votes -
Overheating and Battery Draining BRO Update
With the Brother’s War update my phone (iPhone 13 Pro Max) and computer (2022 Microsoft Surface Laptop 4) get very hot when playing for any more than 10 minutes. Battery drainage is also significant.
26 votes -
Unfinity Lands bugged.
The unfinity basic lands are bugged, in game they have an ugly red border on the bottom of the zoomed in land art. It's quite horrible. This bug does not seem to occur with any enemy unfinity lands or with lands viewed in the deck builder - they have the black bottom as normal.
Don't know how to reproduce.
On PC, Windows 10.3 votes -
Emotes are still borked
Arena is a poorly made platform that crashes constantly, and every time it does, all our dumb emotes we wasted precious gacha currency on unequip. I was so shocked to see someone use an emote on me today because I almost never see them. NOBODY uses emotes because why go through the hassle of re-selecting them every hour? You put these things up on the store and hope people will buy them.
PEOPLE AREN'T BUYING THEM BECAUSE THEY DON'T WORK
You absolute mogs.
1 vote -
Map covers Loyalty of Planeswalkers
When you have four or more Planeswalkers, the tree covers the loyalty counter of your Planeswalkers
3 votes -
Bug
I can´t see my cards after Brothers War update.
All text and numbers have dissapear.
What I have to do to fix it?1 vote
- Don't see your idea?