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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1526 results found

  1. Not receiving wilcards

    Whenever I find a rare/mythic wildcard token inside a pack, they won't add to my count. This has already happened to me several times. How to solve this issue? Kinda annoying to be honest. Last two logs included.

    1 vote

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  2. there should be a way to bookmark a card

    When viewing cards during combat, there should be a way to bookmark a card for researching and crafting later. Also, each card should have an option to seek "similar" cards based on certain filters like mana color/cost or keywords/phrases. Is there a red version of Parallel Lives? Idk cuz i dont wanna spend forever in the worst collection-sim ever reading every card 1 by 1 cuz the CURRENT filters always filter out too much or too little to be useful.

    1 vote

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  3. No me dan cartas raras, sino gemas.

    En el nivel 57 me han dado un sobre de marcha de las máquinas. A pesar de que no tengo todas las cartas raras de esa expansión, en vez de darme una carta me han dado 20 gemas. Aún no he probado a comprar otro sobre de esa expansión para comprobar si TODOS esos sobres son el problema o solo el de este nivel. Por mi parte seguiré comprando sobres de la expansión más nueva.

    1 vote

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  4. 5th copy

    Yesterday I opened an All Will be One pack from the store and there was a copy of Whisper of the Dross. I already have 4. Then today I bought another Alll will be One pack and there was a copy of Duelist of Deep Faith. I already have 4 of those. Is there protection from 5th copies or not??? I heard there is. So is this a bug or what?

    2 votes

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  5. 4/20/23 Open All Bug For March of the Machine Set

    4/20/23 March of the Machine Open All Packs option bugged... had 4 MOM packs and used the OPEN ALL button. Received 1 rare + 1 mythic MOM cards, but 2 rare cards from sets outside of MOM. Hadn't looked at the packs I opened yesterday in detail to see if they, too were bugged, but as of today, this option is bugged. (Note, in the picture, yes, that is a golden pack below, but this was specifically from an open all button for the MOM set.)

    2 votes

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  6. Auto Deck Building

    I was thinking that there could be a function that could help with people that are not confident with their deck-building skills. Players could put in some cards that they want in the deck they're currently making. And when they activate the auto-deck building function, the game could get the best choices of cards to fill in the rest of the deck.

    1 vote

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  7. Game Broken

    Ob Nixilis, Captive Kingpin and All Will Be One is all you need and game over. Gets into a loop and can just keep going until you are dead. Makes the game not worth playing anymore. 4 each of those and some scry and search cards and that's it. It was nice while it lasted, but there are way too many things like that. No strategy at all, just luck in getting 1 or 2 cards.

    It was nice while it lasted, but it's become silly now with all the way over powered **** I've seen in the last couple…

    2 votes

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  8. your new cards again are not playable in explorer. why?

    again lotr cards are red in explorer same was shadow over innistrad remastered when it came to arena. i just used 6 wildcards so i can play new deck and it says they are only historic legal

    2 votes

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  9. LTR Starter Decks are now here, but not the cards if you'already have them.

    Yesterday I had already completed my collection and after the starter decks were activated today I still only have one mythic Sauron, the Lidless Eye, one card Aragorn and Arwen, Wed, one Gandalf, White Rider, one Frodo, Determined Hero, etc.
    So I didn't get the LTR starter cards because I had them before :(

    3 votes

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  10. MOM pack gave uncommon not in MOM set

    When I opened a MOM pack, I got a "Reyav, Master Smith" as one of the uncommons. This seems to be from "Commander Legends" not MOM.

    The log doesn't appear to contain anything showing that I got it, so I'm not going to bother attaching it.

    1 vote

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  11. Infinite cards glitch

    In mobile Magic the Gathering Arena, I discovered you can run a deck in standard with more than 60 cards. I do not know the cap but you can have at least a 200 card deck in standard. To replicate this glitch you must own the cards and create a deck over 60, I experimented with this to see if it works… I only request to not be banned as I did NOT use this abuse a game. I conceded the battles once I got the images.

    1 vote

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  12. 3 Of 4 Pre Release Code Cards Not Working

    Pre Release Codes Not Working . I Had 4 pre release codes from this past weekend , 1 had worked and when the update released the packs that were previously in my Inbox had disappeared and ever since all of my brand new unused code cards have been declined

    2 votes

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  13. Cards missing from collection

    Opened MoM pack today, cards never made it to collection. First ICR from daily wins hasn't appeared either. I'm not playing any more games today for rewards which disappear. What gives?

    3 votes

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  14. Mid Week Magic: Won alternate card art (Nazgul) but it doesn't show up in library

    During the Mid Week Magic event (Aug. 1st - 3rd), I won the cosmetic alternate art for "Nazgul" from LOTR set. It was presented to me that I won it (third of three), I took it, but it doesn't show up for my Nazgul card.

    1 vote

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  15. Opening packs, receiving repeats instead of wildcards

    While opening packs one at a time from Phyrexia AWBO alchemy packs, got several Skull piercer gnats, which I have had 4 of nearly since release. There was no wildcards added for already having 4. Noticed several other cards doing the same thing, up to rare.

    4 votes

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  16. collection

    Can we have an Export Entire Collection button please

    This information used to be available in Detailed Logs as did notifications of new items added but this went missing several years ago.

    Export Collection could produce the same kind of output as Export Deck does only with all owned cards (styles are optional - not really relevant)

    At present there are almost 11,000 different cards in MTGA. I realise the data file produced would be quite large but it would also be rather useful for the more serious fans

    If the techies are worried about the bandwidth then limit the…

    1 vote

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  17. didn't recieve new starter deck

    I only received one of the new starter decks, didn't get other decks or cards

    2 votes

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  18. Rank Rewards not given

    I got my rank reset rewards for mythic tier 1 and only got the gold and the 6 lotr packs. I didnt get the 2 card or random cosmetics. I sadly didnt get a picture or couldnt shadowplay it. Or it didnt show me the new cosmetics earned.

    1 vote

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  19. Unable to see or load any card styles

    If I got to “Collection”, and hit the card styles button, nothing is returned. I just get a message saying that no cards matched my query — even though no filtering has been applied.

    1 vote

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  20. [BUG]when i cost a card ,if the network disconnect ,i cannot cost again(android)

    just for title and the photo,i cost the planeswalker, but the network disconnet, when i connet i can't cost it again ,it always on the right screen.
    if i click it ,it just show 0 stack

    1 vote

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