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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1755 results found

  1. basic land missing

    My Collection is missing the regular, NON-alternate, NON-full art Basic Lands from Phyrexia: All Will Be One. I have attached screenshots of them showing up in my Collection as Not Collected when I search for them.

    The missing Basic Lands are:

    Plains (ONE) 272
    Island (ONE) 273
    Swamp (ONE) 274
    Mountain (ONE) 275
    Forest (ONE) 276

    And I can tell they are missing from my account because the Rebel Armory Starter Deck requires Plains (ONE) 272 and Mountain (ONE) 275, and since Basic Lands are uncraftable, it tells me that it is impossible for me to make this Starter Deck.

    3 votes

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  2. Can Craft Nazgul Repeatedly

    The client will allow you to craft an unlimited number of Nazgul, which is incorrect. Repro:
    1. Set search filter to "uncollected" and the LOTR set. Nazgul will appear even if you already have a full playset.
    2. If you don't have a playset craft until you get to 4 copies of Nazgul.
    3. Try to add a 5th to 9th copy of the card to the deck -> you are prompted to craft each one of these cards.

    Also, if you've crafted 9 (which seems incorrect in the first place), and remove 1 copy from your deck, adding a…

    4 votes

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  3. Vito and exquisite blood automatic win

    If you combine Vito, Thorn of the Dusk ROse and exquisite blood you automatically win the game. You have to cause damage once to your opponent and the damage and life gain counters of each card bounce of each other, meaning you automatically win the game.

    This needs to be fixed now

    6 votes

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  4. Deck creation failed

    When completing a new deck with the „Craft all“ button the wildcards were deducted from my account but the deck was not created. 12 rare and 4 mythic wildcards are lost. Device is an iPad 8th Gen with iOS 17.1.2.

    1 vote

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  5. starter deck not added to collection

    won 3 matches with rakdos starter deck. cards were not added to my collection. deck does not appear in my collection

    7 votes

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  6. Earned card removed from my collection

    I have noticed recently that several of the cards that I earned from the daily challenge did appeared in my collection immediately after.
    Some versions of those cards were already in my possession in my collection.
    I added these duplicates to corresponding decks and saved them with no issues.
    But when I came back to my decks in following days, the earned cards were missing and my decks became invalid.
    This is clearly a bug, which is simply not acceptable.
    At least the two following two cards are concerned (in French) :
    - A l'assaut de la Drupe
    - Bénédiction…

    1 vote

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  7. double sided cards incorrectly displayed in deck builder

    double sided cards in deck builder are displaying a message saying "Can't transform" and not displaying the second side. See screenshot.

    5 votes

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  8. Deck Contains Cards Not in Your Collection - BUG

    Getting error "Deck contains cards not in your collection."

    This is incorrect, I have thoroughly verified that I own all cards in the deck that I've constructed.

    46 votes

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  9. draft

    When it came time to do the draft, it froze and subsequently hit me twice. The first of which canceled the selections I had made and in the end multiple automatic selections were made, leaving a very poor draft as a result.

    1 vote

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  10. Unable to submit deck in Decatlon Sealed

    Unable to submit Decatlon Sealed Deck. Tried three times and just does not work.

    20 votes

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  11. 1 vote

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  12. Allow Basic Lands with Paid Full Art in all formats

    If a player pays for full art basic lands, they should be available for use in all game formats, since the game function is exactly the same.

    WOTC should want this as well as it will only increase sales to not sell what is effectively an idiotically defective product (full art basic lands that can only be used in limited formats).

    1 vote

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  13. SLEEVE

    ANY SLEEVE YOU WANT ON THE SELECTION MENUE.

    to see what i mean go to Edit Deck> Click on Deck Box (name of deck where it says 60/60 cards) > Card Sleeves > Select Card > Just Press Enter. GG

    1 vote

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  14. Deck Image Will Not Change

    On MTG Arena, I am currently unable to change the deck image for any of my decks. When I navigate to a deck, and select edit, I can normally click and drag one of the cards to update the deck box image for my deck. This functionality is not working, and the current image is stuck there.

    1 vote

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  15. Siege Alternate Card Art Style Prevents Hover Display Of Card's Back

    1. Give us the steps to reproduce the bug
      1) When viewing the collection interface, search for or navigate to a page with a Siege visible.
      2) Apply an alternate card art style to one of the visible Sieges.
      3) Hover over the Siege. The back face of the card will not render in the client, only the horizontal view of the Siege.

    2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
      PC, Version 2023.27.0.4609.1010995

    3. Enter the actual results you’re experiencing
      Sieges visible in collection that appear with an alternate card art style from the default will not render…

    4 votes

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  16. When I purchased anime green bundle I didn't get the Parallel Lives version

    I purchased the anime card styles for green and when I went to go equip it for my deck every style was there except for parallel lives, which is missing as shown in the screen shots. The bundle is missing from the store showing that I purchased it. I'd like the card style I purchased or if not a gem refund.

    1 vote

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  17. Ria Ivor + Sword of once and future: Submit 0 not working

    When equipping Ria Ivor with the Sword of once and future, before battle You have to select a creature for Ria's effect. The sword is preventing You from selecting herself, as she is partly black.

    The Submit 0 button is dark and not functional --> You will loose the game.

    Solution:
    Fix the Submit 0 and all would be fine.

    1 vote

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  18. cant play against bot with historic deck

    You cant play agianst the bot with a historic deck, why???

    1 vote

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  19. Cards that transform are not showing flipped side in the collection

    Cards that transform are not showing flipped side in the collection. For example, when viewing my collection, I hover over a card like "Sheoldred (MOM)" and I don't get to view "The Scriptures". It just shows the front side of the card. It makes deck building difficult.

    5 votes

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  20. Mastery Pass not awarding ICRs after level 70.

    I am at level 73 now but haven't received any ICR rewards post level 70. Please address this issue as soon as possible.

    5 votes

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