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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1713 results found

  1. Unpossible to create "Brawl" Deck without types of Basic Land

    Since the appearance of Brawl decks in the deck selector, it appears to be missing basic lands from expansions that we do not have unlocked as basic lands. Would it be possible to make these basic lands unlockable (by purchasing 2500 coins for example) so as not to have preconstructed decks that are impossible to fill entirely?
    Even if of course we can change the deck after copying it, I would like it to be accessible as is from the selector. This must be possible.

    1 vote

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  2. Cannot change avatar

    アバターの変更(デフォルトに設定)をしたのですが、プレイやランク戦のマッチ画面になると変更後のアバターが反映されていません。
    因みにどのアバターに変更してもずっと変更前のアバターが表示されています。
    アプリの再起動をしてみたりもしたのですが、やはり反映されていません。
    ご対応をお願いいたします。

    I changed my avatar (set it to default), but the changed avatar is not reflected on the play or ranked match screen.

    By the way, no matter which avatar you change to, the old avatar will always be displayed.

    I tried restarting the app, but it still doesn't take effect.

    Thank you for your response.

    1 vote

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  3. Crashes after opening each pack

    After selecting a pack to open and examining cards, I select "continue" and the screen goes black and then returns to the loading screen, then the "waiting for server" screen, then takes you to the title screen.

    One slight workaround is tapping to a different screen before hitting continue, but this only speeds the process up slightly and is still pretty annoying.

    I am using an android Galaxy Tab S8. This issue does not occur on PC.

    1 vote

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  4. Starter Deck Duel win count not resetting

    Whenever I switch to a new deck in the Starter Deck Duel the win count does not reset. In practice this means that winning one game will grant the deck, but two and three win rewards are not credited.

    1 vote

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  5. Explorer banned cards

    In the screenshots below, you can find explorerbannedcards which claims to be a list of all cards banned in explorer taken from official website: https://magic.wizards.com/en/banned-restricted-list. You might notice it's quite short and does not contain Elvish Archdruid, Allosaurus Shepher, Imperious Perfect and Craterhoof Behemoth.

    However, when I want to build a deck with these cards and select explorer format, all 4 of them are highlighted in red as illegal cards.

    Why?

    2 votes

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  6. 88 Rares in LTR Collection.

    There is an error in the Lord of the Rings collection databases, it states that there are 88 rare cards in the collection, when in reality there are 80. In this way, it is impossible to complete 100% of the collection, since that there would always be 8 cards missing.

    I hope they correct the error as soon as possible.

    2 votes

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  7. 6 votes

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  8. 1 vote

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  9. No more infinite loops please

    They suck the fun out of the game

    2 votes

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  10. Sculpting Steel legal in explorer despite not being legal in Pioneer

    Opponent cast Sculpting Steel against me in Explorer BO1 cue despite the card not being legal.

    2 votes

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  11. Decks

    In the homepage i have a list of decks (without name) that i can't delete.

    1 vote

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  12. cards highlighted red in a standard legal deck therefore I cant play the deck

    I tried to refine my ignite the forge deck but unfortunately most of my deck is highlighted red as if it was not legal for standard play...

    1 vote

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  13. daily deals missing after purchase

    Daily deals are missing after you spend gold on the cards and purchase them, Really frustrating when you save gold for a couple of days to splurge, not the first time its happened to me

    (Steam; PC)

    2 votes

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  14. Can't find or see cards in my collection.

    I have a deck set to Historic and I can't seem to get Thought Monitor to show up no matter what I do.

    If I pull up a different deck, they show up just fine.

    1 vote

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  15. Put Cards with Other Color Pips in with Multicolored Cards.

    I shouldn't have to sift through a bunch of white cards that I can't play when I don't even have white cards selected to show up.

    Have cards like those show up with the other multi-colored cards at the end instead.

    2 votes

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  16. 9 votes

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  17. Samwise->Ratadrabic->meathook loop

    My opponent used ratadrabic of urborg's token creation to create an infinite loop upon summoning samwise the stoutheart, with a samwise token on the field, using the ring temptation to make the token legendary then destroying it under the duplicate legendary rule: endlessly triggering meathook massacre and killing me in one turn

    3 votes

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  18. Redeeming gold packs

    The cards I accrued from my past few (at least two) gold packs are not populating in my collection. I have attempted restarting the app and scrolling through alternate arts with no record of receiving the cards. The cards that alerted me in my collection are Ojer Palpatiq in the most recent gold pack and Ojer Axonil in the previous. Playing on iOS.

    1 vote

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  19. named player sajuucore

    This player has put two cards into play with an ability that was that neither the opponent could win the game nor the owner of said card could lose it.
    A card called platinum angel

    1 vote

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  20. Missing Cards

    Hi there, after the latest update from day 15/08/2023, my decks are with missing cards, and none of them where before, i have all the cards in the decks, can you please correct this.

    Thank you in advance

    3 votes

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