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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1971 results found

  1. Searching collection for Thalia, Guardian of Thraben in historic anthology 2 is bugged.

    I wanted to add this card to a deck. If I search with literally no filters applied the only version displayed is the Crimson Vow one. I apply the "historic" filter..still only crimson vow. The only way to find the one from the anthology was to specifically filter that anthology. Seems like a bug...

    1 vote

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  2. Card style doesn't disappear

    The selected card style is displayed on the pet selection screen.

    1 vote

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  3. Gems from MOM packs with uncollected rares

    MOM packs are giving me 20 gems while I still have 5 uncollected rares. The rest of the rares in the set I have 4/4. The uncollected rares are: Essence of Orthodoxy, Interdisciplinary Mascot, Terror of Towashi, Orthion, Hero of Lavabrink, Surrak and Goreclaw. My platform is PC

    11 votes

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  4. Busta oro

    Non mi viene data la busta oro anche dopo svariati acquisti con le monete oro

    1 vote

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  5. Cards visible/unvisible bug

    Hello,

    when I searching in my Cardstock after Dragons, then all are displayed. So the uncommon dragons from outlaw.

    But, if I search with tag of the last three sets (list in choice option) and search with this setup, then I get nothing hit. Nothing means have and have not, not a hit of dragon, nothing.

    Can they add a refresh button, to new reading the datas of library (own library). It's would help and the asking of team would not be necessary.

    Thanks and Greetings!

    1 vote

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  6. pack open protection

    Open a new pack, without having all off the gold cards and got some diamons.

    1 vote

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  7. 19 votes

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  8. crafting

    I am missing cards after crafting. I used wildcards and my number of wildcards has gone down but the cards are missing

    4 votes

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  9. "raise dead"

    The card Raise Dead, available in the Arena Base Set, is incorrectly marked as not legal in Explorer. Per both Scryfall and Gatherer, the card is legal in Pioneer, and thus should be legal in Explorer. Scryfall also has the card listed as legal in Explorer.

    2 votes

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  10. Atrowrk of card "Sigardian Evangel"

    The Artwork of the card "Sigardian Evangel" seems to be missing?

    1 vote

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  11. Missing Cards from Starter

    Starter decks are missing cards. Asks for you to craft them.

    3 votes

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  12. Bug - no new Murders at Karlov Manor mythic cards

    I've bought way too many (my bad, but that's not the issue here) mythic packs - and instead of receiving new mythic rare cards I get 20 gems instead.

    You can check my purchase history and compare it to my card collection.

    Missing cards can be purchased by wildcards.

    The problem affects three cards:
    Tomik, Wielder of Law
    Melek, Reforged Researcher
    Voja, Jaws of the Conclave

    These cards aren't added within the set mastery too. Regular packs seem to not add them as well.

    Please give me back my cards, you can get gems back.

    1 vote

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  13. Did not receive Mastery rewards for levels 5 to 7

    Experience didn't apply until after I logged out, then logged back in and it shows mastery level 7 when I was 4. I did not receive any of the rewards for Mastery level 5 to 7

    2 votes

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  14. "First"cards aren't accurate for Lost Caverns of Ixalan

    When I open packs from this latest set, it shows cards as "first" that I already have multiples of. I don't believe I am getting the vault advancement I should.

    4 votes

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  15. 新セットイクサランのプレミアドラフト

    プレミアドラフト券で参加したプレミアドラフト中に加工鋳造所が流れてきてピックしました。
    しかし使用できないためプレミアドラフト券、またはジェムでの保障請求を申請します。

    3 votes

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  16. infinit crafting with wildcards

    I am able to craft cards without my number of available wildcards changing.

    It looks like the missing cards have been crafted as they show up in my deckbuilder, but the number of wildcards the system claims I have is unchanged.

    1 vote

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  17. fabrication foun

    I picked Fabrication Foundry in draft. But it's banned this format.
    Please refund 10000 gold.

    4 votes

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  18. Quests

    Hey, I installed the new murders at karlov Update today, I won two times, finished two Quests and there was no XP given to me on the mastery track. please fix this and give me my (paid!) rewards. thank you.
    2024.34.0.5124.1051382

    2 votes

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  19. 新エキスパンション実装時のパックがもらえない。 I can't receive the packs from when the new expansion is implemented.

    新エキスパンション実装時のパックがもらえない。

    ログインして実装画面も見たけど、最初の3パックがもらえてない。

    ゲームを進めたらもらえるかもしれないが、もらえないと困るので一応報告。

    I can't receive the packs from when the new expansion is implemented.

    I logged in and looked at the implementation screen, but I still haven't received the first 3 packs.

    You may be able to get it as you progress through the game, but I'd be in trouble if I didn't get it, so I'm reporting it.

    1 vote

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  20. Invalid Historic Brawl deck

    Several Historic Brawl decks are marked as invalid but have all legal cards. I can't play any of my favorite decks all of a sudden, and for no reason. I check the decks, no invalid cards. Please fix. Paying player.

    3 votes

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