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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2562 results found

  1. bug

    i wanna report a bug.
    while I was playing the image froze and never came back. Then after fifteen minutes of waiting (as seen in the image) I had to exit the game and then enter and find out that the draft had ended and my deck chose itself.
    Sorry for the inconvenience and thank you very much.

    2 votes

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  2. 2 votes

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  3. My mastery pass rewards seem to be delayed.

    When I rank to the next level of mastery pass, my exp is perfectly correct. But my rewards are delayed, they take about halfway between level to show up randomly. Not based on exp gains or wins.

    1 vote

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  4. Torment of Hailfire not letting me select any choices after sacrificing a nonland permanent?

    During a game of Historic Brawl, opponent was playing Tinybones, Trinket Thief vs my Rhys, the Redeemed deck (I have no idea if these are relevant to this bug, but I'm doing this as thoroughly as I can nonetheless.)

    After my first selection of discarding a card (Helm of the Host, and one other card underneath it, Gateway Plaza,) I selected the "Sacrifice a nonland permanent option" for Torment of Hailfire to sacrifice one of my 1/1 White Human Soldier tokens. For some reason, it would not sacrifice the token, as well as after I clicked on the token to…

    1 vote

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  5. Momir tokens don’t copy mana cost

    I was playing the Momir event and had a Blight-Breath Catoblepas come in when I have 5 devotion to black. I targeted a 4/4 creature and it got -0/-0. Tokens that are copies of creatures are supposed to copy all values, including mana value

    1 vote

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  6. Card Selection Bug in Premier Draft

    In a draft I was indecisive in picking a card. As time ran out I attempted to drag a card into my deck. The originally selected card was placed and maybe the other card, I don't remember what I was picking between. Afterwards I was unable to see any of the cards in the other packs. Closing and reopening the game allowed me to see the cards, however there was a Moon-Circuit Hacker in my deck that I definitely didn't pick myself.

    4 votes

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  7. No cards available to select in draft pick, first card selected not showing up

    i've selected my first card in premier draft (a sweet ob nixilis pw), but the game got stuck on the second pick not allowing me to select anything further. i had to restart the client losing important picks. can you please look into it and possibly refund for the bug? screenshot attached

    2 votes

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  8. Game freezes after main phase

    Hi,
    The game froze after main phase during new capenna draft.
    You can see on the screen that I have the border of the windows in Red but nothing on my side can be done.
    After 5min I had to close the game and come back to see that I lost the game while I was well on the way to a victory : (((
    Regards,
    Emeric

    2 votes

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  9. Traditional Draft Deck Builder Fault

    Whilst drafting SNC on a traditional draft I experienced numerous problems.

    When I made my 3rd pick (Sleep with the Fishes) the game bugged out for a second or two and then told me I had taken Light It Up instead. This obviously then affected my entire draft, only for me to find out at the end that I had no Light It Up and did in fact have a Sleep With the Fishes, missing a card I had ended drafting with the idea to include in my deck.

    This then cause the draft to crash when I attempted to…

    1 vote

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  10. Draft

    When drafting, cards that were not the one I selected were added to my collection. The Cards I did select were not there. Also the confirm pick button was not needed for these selections. When trying to remove these cards from my draft deck they vanished and my deck is considered invalid. In short, I am unable to play with the deck I mostly drafted.

    2 votes

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  11. Client Hung during Premier Draft and disconnected

    During the draft session of the draft, session hung with no responses from clicking name or any other object. Session disconnected and then I returned to draft with several cards I did not select in deck. I used a draft token for this session.

    2 votes

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  12. Incorrect Midweek Magic Description

    https://magic.wizards.com/en/articles/archive/news/midweek-magic gives a false description of this week's event. It says "You receive a 60-card deck of all basic lands." That's not true at all!

    1 vote

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  13. The counters have not been applied

    I had the "Roaring Earth" card on table. I put a land on the table and I choosed a card to apply the counter, but the counter was not applied to that card. I did the same operation a couple more times with the same result. In the same match I had the same problem with the "Jugan Defends the Temple" on table. I put another creature on the table and I pay 2 more lands to put 2 counters on it, but they were not applied. It is not the first time I have suffered this bug.

    1 vote

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  14. cannot save draft deck

    QUICK DRAFT - D&D Adventures in the Forgotten Realms

    1. completed draft
    2. made deck
    3. saved deck and exited
    4. played games
    5. tried to "ADD TO DECKS" - NOTHING HAPPENS
    6. checked number of saved decks - is LESS THAN 50 (maximum is 75)
    7. tried renaming deck and saving, then clicked ADD TO DECKS- not added
    8. tried changing deck and saving, then clicked ADD TO DECKS - not added
    9. tried changing land to other pictures, saving, then clicked ADD TO DECKS - not added

    note deck shows it being a five color draft deck, which it is NOT (it is three colors).

    i just…

    4 votes

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  15. scry cancels resolve all

    topic:

    When clicking resolve all, and there are multiple resolves that are repetitive, it stops resolve all to show you the scry.

    What happend:
    Utlizing Telasarra, moon dancer, I had multple (hundreds of actions) that needed to be resolved. I clicked resolve all. Every 4th time, Telasarra would come up with scry, and it would cancel resolve all. Eventually the game started giving me warnings that the game would end in a Draw if I didnt do a different action. I would click resolve all, it would run through the 4 actions to get back to Telasarra, then it would…

    4 votes

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  16. Error

    No sé ah podido conectar al evento

    2 votes

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  17. Traditional Historic Event

    I was playing a Traditional Historic Event by spending 5000 gold to play. After winning my second game, the event told me that I had no more games left but I hadn't lost 5 yet. Thinking that perhaps I made a mistake (I have not had this issue before), I played another by paying an additional 5000 gold. Again, after winning my second game, the event ended telling me that I had no games left. However, I had not lost 5 games at that point.

    1 vote

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  18. Not getting the 750 exp

    The 750 exp I'm only getting 500 for each so currently missing 1k of exp please fix.

    4 votes

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    1 comment  ·  Events  ·  Admin →
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  19. Gisa

    I couldn't attack with the creatures exiled with Gisa the next turn (with decayed). I lost a game in draft to that.

    1 vote

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  20. Arena quick draft

    Quick draft not registering. I paid 2 times for quick draft.I play 1 game and when I try to play next round the quick draft is non existent. It asks me to pay again for draft .

    10 votes

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