MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
2752 results found
-
プレミアムドラフトを行っていて相手が投了をしたが、自分が負けたことになった。
プレミアムドラフトを行っていて相手が投了をしたが、自分が負けたことになった。
1 vote -
quickdraft kamigawa interrupted "waiting for server"
during quick draft in kamigawa just now, game 3 was interrupted with waiting for server message, game would not reopen then showed a loss
3 votes -
Quick Draft getting random picks, not cards selected (Bug)
I was doing a quick draft this morning. Whenever I chose one of the first cards (rare uncommon ..) in the pack and picked it, another card got added to my inventory, seemingly at random. There was also a little delay between choosing the card and it getting added to my deck. When I picked one of the last cards the actual card got added, at last most of the time. I relogged twice but it still continued. I stopped drafting at the end of pack 2. Because building a deck with just random cards does not make sense.
The…5 votes -
Jump In event - cannot select decks
I am using a Mac and launching MTG through Epic Games.
I entered the Jump In event and paid the fee. I selected the first deck and clicked Confirm Deck. When I selected the second deck, the Confirm Deck button was greyed out. I tried a different deck, and it was labeled "3rd" but still unable to Confirm Deck. I tried the last option, and it was labeled "4th" but I could not confirm the deck.
If I exit and reenter the event, I see my first deck selection, but the button is greyed out. (See screen shot.) I have…
27 votes -
Wrong Mastery Image
Wrong arena boosted mastery image - shows dominaria should be brothers war when buying Mastery Pass + 10 lvls
1 vote -
creatura rimasta in pila
Buonasera, durante il saled di brothers war la mia creatura è rimasta in pila e non ho piu' potuto fare nulla durante tutta la partita, purtroppo 2000 gemme andate oerdute
1 vote -
draft bug
Hello,
Excuse me.
I sold 2k gems to do a draft.
I was to 2/3 lose matches .
I won a game then i pass to 3 defeat and i was eliminated.
What the **** is going on ????
I had ony 2 games win....Exempt 200 gems losss...i lose also a chance to get more !!!!!Why ???? why ??? why ??? 2k gems ....12 euros....for taht ????? i hope u ll do something....
PS/ IF u need log files in order to think thats truth ... tell me ...
1 vote -
Card picking during Brothers War Draft
whilst picking cards during the third pack round I was unable to choose cards and the screen refreshed itself to the main interface. by the time I clicked resume on my draft, i'd received 3 x auto picks which were cards I would not have picked, therefore they were wasted in my deck building. i paid 10,000 coins for the event
1 vote -
Draft not connecting then giving me a loss
During a Brothers War premiere draft, I was given losses when the client didn't connect me to a match.
I am playing on Windows PC.
I lost one game and was told the event was over.1 vote -
perte draft majeur alors que j'ai gagné la partie
bonjour,
lors d'un draft majeur alors que j'en étais à 2 parties perdues et gagnées, j'ai gagné mon 5ème match (noté victoire) mais cela a compté comme une défaite quand je suis retourné sur l’écran principal et j'ai donc perdu le draft
Je n'ai pas pensé à faire une copie d'écran
serait-il possible de me donner un jeton gratuit ou une compensation
je vous en remercie par avance
cordialement
ghyslain2 votes -
Sealed two loses after first game
Hi,
I played Sealed event for brothers wars (my first for this set) and I noticed that after my first lost game, it was counted in as two loses. I'm pretty sure I haven't played any other game with the deck before. Please could you check? I've just finished the event.1 vote -
Draft restarted
Hello!
Just started a BRO premier draft and it closed when I was picking my third to last card in the third booster. There was a strange message which I quickly clicked to reenter the draft and finish it, but, when I tried to reenter, it was as if I didn't started the draft at all.Stranger: when I clicked again, it showed my picks but I couldn't receive any other booster. I waited a minute, but the packs didn't show up, even when it was clearly showing I had a pick to make (the boosters images showing on my…
1 vote -
decathlon event 3 disconnects when trying to start the draft
when clicking the start draft button for the traditional draft decathlon event it just says connecting to server and disconnects requiring 2 restarts of the program before i can get back in. PC
14 votes -
Unable to join event
Joined premier draft. Upon trying to join queue, i get "network error: unable to join event. please try again later." Persists after restart and reinstall
10 votes -
Dominaria draft defeat bug
Opponent plays Meria's outrider, which deals 2 damage to me (they only had mountains and swamps).
My life points were at 12, which brings me to 10.
IMMEDIATELY upon receiving this damage, I see the explosion animation on my avatar, and the game interface suddenly displays "defeat".I attached a screenshot where you can clearly see my life points at 10.
I spent 1500 gems to get into this draft, and this brought me to a 2nd loss...
I want my 1500 gems back. This is so unbelievably upsetting. I have some background in coding, and I can't even begin…
1 vote -
Did not receive correct reward
I was playing the Alchemy Artisan event on PC. When I got my first win, I was supposed to receive a card that is supposed to be "at least rare" as the reward states. However, I received an uncommon rarity card (silver symbol). The card is "Dormant Grove". This seems to be a bug. The card was supposed to be a rare at least. Fun fact: Dormant Grove was a card that I used in the deck I won with. Could this be related?
1 vote -
I don't like the multi-colored spell momir
First off, I don't like having a 5 color deck with multicolor spells with real no mana fixing or dual lands - for obvious reasons. Second off, when it comes to holding up instants or casting stuff from hand, I have to decide to either tap out hoping for the best creature I can with all the mana or discard and not get as much as I could by tapping all my lands. Being able to cast the spells in hand on curve is pretty much impossible because it's a five color deck without fixing or dual lands! The added…
4 votes -
quiero poner en mesa al invocar a la desesperación y no lo permite. con algunas otras cartas hace lo mismo
quiero poner en mesa al invocar a la desesperación y no lo permite. con algunas otras cartas hace lo mismo
1 vote -
No creature creation
My creature was supposed to create a 2/2 samurai when he is cast if I have an artifact. I had an artifact and no creature this happened twice in the game during the draft event leading up to only two wins because my card wouldn't work.
1 vote -
Crash during quick draft
During my last game in quick draft the app crash before start the last game and when I enter again in the app I have lost the game.
2 votes
.png){kind=link}
%20Dormant%20Grove.png){kind=link}
- Don't see your idea?