MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2723 results found
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My constructed rank is stuck. I am at platinum level and when I will a game it doesnt go up
I am at platinum level 2.4 constructed rank I win games and the rank doesnt advance.
4 votes -
Midweek magic: Momir should not spawn "Demonlord Belzenlok"
Midweek magic: Momir, It spawned a "Demonlord Belzenlok" on my field exiling my entire labrary because it holds only lands. Fix your event game modes!
3 votes -
momir reward
He jugado el evento momir y las dos cartas raras conseguidas en el evento, han sido kazandu mamut y vanishing verse, ambas cartas ya las tenía con cuatro copias cada una. No debería darme otras cartas que no tenga? Ya bastante es que tenga 8 thalia, las cuatro de historic y las cuatro de crimsom vow, para que encima ahora falle, entre otras cosas, también la protección de cuarta copia en los eventos. Solución?
1 vote -
Momir gems
Playing the Momir event today i should have received gems instead of a 5th copy of a rare card i already own (Ill-Tempered Loner to be specific), yet my gem counter is the same as always and i'm pretty sure i haven't earned vault points.
I'm not the only one that experienced this bug6 votes -
bug
It gets stuck on this screen every time I open the game and then crashes after a few minutes, i've uninstalled and redownloaded several times
2 votes -
Crash draft
the game had problems since the last update, yesterday the game just turned off and left, and then I couldn't go back to the game, I had an active game of fast draft, and when it returned, it counted a defeat. that is, a fearful investment until the problem is corrected, since I pay gold to play in the draft. another factor, since the last update, when a planeswalker attack occurs, the attackers are glued to it and do not return to the original position, not being possible to click on the planeswalker because it has a creature on it.…
2 votes -
Anonymize duelists names during money winning tournaments to limit/avoid stream snipping
Hello,
We all love quality live Magic content from our favorite content creators and streamers and it's unfortunate that those who do live streaming during some tournaments get their stream snipped by their opponents and led to lose their matches.
If peeking at opponent's hand during paper Magic play is punished, the same punitions should apply with the digital Magic.
A flagrant example of this unfair play could be seen during Crockeys participation at the last Arena Open: at least the last opponent was snipping at his stream: https://www.youtube.com/watch?v=m-zGP1i3wAo
To avoid/limit such unfortunate events I propose that some tournaments like…
2 votes -
Black deck quest has bugged. It's incorrectly deemed as unfinished and won't allow new completion.
Black deck tutorial was completed and black spells unlocked. HOWEVER, upon playing another day, event quest was deemed as not completed even though rewards for completion were collected. Thus, the event is marked as unfinished but I can't play last stage again. An error happens. Probably because of conflicted data.
2 votes -
Matchmaking very long
I try to find opponant in Standard ranking and it's very long more then 10 minutes.
3 votes -
Not receiving Gold rewards
Today I have been not receiving gold rewards from daily wins and from Cube Draft wins.
10 votes -
1 vote
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Wrong event reward
No reward for finishing quick draft strixhaven I only won twice then lost 3 but no reward was received no pack or gems
2 votes -
I haven't received my prize #87 from mastery's pass
I haven't received my prize #87 in the mastery pass
3 votes -
Color Challenge last stage on iOS
On the last stage of the color challenges I get an unable to join event error. I believe because my decks are invalid. I tried fixing the decks to make them valid but that did not work.
Could you please reinstate the color challenge decks on my account so I can complete the challenge?
8 votes -
"Havre sans visage" transformé en ange conserve la capacité acquise malgré la fin de tour !
Terrain "Havre sans visage" transformé en ange conserve la capacité acquise "de "vous ne pouvez pas perdre la partie" malgré la fin de tour et que ce n'est plus un ange !
1 vote -
No gems on 4th rares in cube drafts
I have been Playing a fair amount of cute draft, and I've begun to notice that all of the rares I open even if they are the 5th copy of a card have failed to give me gems. And when on my last couple of drafts I opened a 5th copy of the fabled passage which I know for sure I already have 4 Copies of.
1 vote -
1 vote
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Woe Strider Cube event loss
I was in a cube event down to 1 life, activated my woe strider end of turn and it killed me? Didn't lose life, still at 1, I just lost the game.
1 vote -
Bring back standard shakeup
Would love for this to be a regular feature in the game.
A couple of years ago standard shakeup made Teferi3 unplayable which in turn let me play a whole bunch of decks I wanted to try out and use a whole bunch of cards I wanted to play with. Given how limited the standard meta is at the moment I think a lot of players would be keen to bring standard shakeup back2 votes -
scry cancels resolve all
topic:
When clicking resolve all, and there are multiple resolves that are repetitive, it stops resolve all to show you the scry.
What happend:
Utlizing Telasarra, moon dancer, I had multple (hundreds of actions) that needed to be resolved. I clicked resolve all. Every 4th time, Telasarra would come up with scry, and it would cancel resolve all. Eventually the game started giving me warnings that the game would end in a Draw if I didnt do a different action. I would click resolve all, it would run through the 4 actions to get back to Telasarra, then it would…4 votes
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