Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


2486 results found

  1. Could not choose draft pick

    i was picking the card from the first booster of my premier draft when the system didn't let me pick the card, when i tried to exit and come back all the card have already been selected, and i couldn't create my deck of magic

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. 16 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. historic with friends bo3 sideboard 7 cards

    Playing BO3 with friends in Historic format just show 7 cards of sideboard.
    I later play standard and BO3 std with friends is shown normal 15 sideboard cards.
    Using Windows 10 Lenovo y700

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Disconnect in draft and after that my combat was count like lost.

    Disconnect in draft and after that my combat was count like lost.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Card disappeared

    I played a strixhaven sealed today in which I opened a Crux of Fate. Since wrath effects are not as good in limited, it was 1 of the last cards I cut. Also, I was playing with Learn cards to get it from outside the game. When I resolved a Learn trigger, the card was no where to be found, costing me that game. 2 games later, same thing. Next game would have been the same, but I didn’t cast the Learn card when I am unlikely to find the card I need. Would have been an 8 to 3…

    58 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Win-loss deaft

    good morning
    this morning in the strixhaven draft I won a game I had to go 4-2 and instead he lost it 3-3.
    my email is butterilorenzo@gmail.com.
    thanks lorenzo butteri

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Daily/Weekly reward not counting wins

    I played in a draft going 6-3 and just won 2 games in FNM but my weekly award status has not updated, but the daily did. The they day the daily did not update on my draft wins, so I did not get that reward either.

    I can add screenshots as needed

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Traditional Sealed prize support

    As of now, there are not many players who play traditional sealed deck due to gameplay reason. No one wants to play a match that could last ~30 minutes. If you want to bring more players to play traditional sealed instead of BO1 sealed is that you have to increase the amount of Gems/packs you get when playing traditional sealed at each win.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Disconnect from draft

    I am using android.

    I was disconnected during a strixhaven draft while I had two losses. The disconnect did not add a loss to the draft. I played another game and won. The win added to my rank tracker. When the current draft screen reloaded I had 3 losses.

    This is an issue for a few reasons -
    1. Why can't we reconnect to games? Every other digital card game has this functionality.
    2. Why was I able to continue in a draft I was already out?
    3. I defeated someone that was still in the draft. They got a…

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. I did not receive gems for my duplicates rares drafted in a Kaldheim Quick Draft

    I drafted an Esikas Chariot and an Ascendant Spirit in a Kaldheim Quick Draft. I already own 4 copies of each. After the event, I did not receive gems for the duplicates.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. traditional standard event bug(?) aaaaaaa

    Well. i started a traditional standard event , i've lost a game( not a round, the duel ), and then when i was playing the second one, i was desconected from it. So i started the third one and when i won it, the event showed me defeat and the event ended '-'

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Unexpected disconnect during draft game

    There was sudden "Waiting for the Server" overlay during premier draft game, several seconds later screen faded out and draft menu has appeared with game loss.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Game crashed during premier draft

    MTGA crashed during drafting. After that I couldn't restart the game immediately to rejoin a draft (An error occurred... screen appeared). I request full reimbursement for the draft.

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Sealed

    I personally enjoy sealed more than draft. Is there a way to just add "limited" tokens to replace the draft/sealed so we can choose which format we'd rather play? Also I feel that playing sealed should affect my limited ranking as sealed is a limited format.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. iOS crash in draft

    I entered a Strixhaven premier draft on my iOS device, an iPad. I clicked on the icon to view stats on my deck and the game crashed. This was in pack 3, I believe I missed one and possibly two picks because of the bug. This happened approximately 6:15 a.m. CDT. I don’t know the location of log file on my device so I can’t upload it.
    Thanks

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. 750 Xp from quest not giving 750XP ( PC )

    Atm finished my daily quest for 750xp and not gave 750 xp , cause i'lll count on my daily win to lvl up my mastery and i was aproximatively at 200 xp before and after at 725xp, 200+750 is not 725.
    I'm playin on pc.

    15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. クエストが表示されず、報酬も受け取れない。

    ゲームプレイ画面にて各種報酬クエストが表示されない。
    また、表示だけのバグかを確認する為に1勝してみたが報酬も貰えていない。
    早急の改善と補償を願いたい。

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Infinate "Waiting for the Server" After a Draft Error Message

    I did a Strixhaven draft that ended around 11:30 PDT on 4/15/21. After my last pick, I got an error message saying, "Drafts can't be completed at this time. Please try again later." I force closed Arena because I couldn't do anything while stuck in a draft, and now when I try to log back in, I get stuck in the "waiting for the server" screen. The noise for when the game loads plays, but it's stuck on that screen. I've restarted my computer and opened my account on several different devices.

    56 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    35 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Traditional Cube Didn't Give Gold Reward

    I won 2 out of my 3 games in a traditional arena cube draft. But did not get the gold award. Prior to the final game I won a game crashed and I was returned to the loading menu.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Event match crashed

    Hi,

    The game stall, crashed, at the beginning of an event match. I've just spent real cash in gems and gold, for the first time, and paid a 500 gold fee to join the event. That's a real bummer... If the system considers as a loss, maybe I'll give up playing, even enjoying the game.

    gu_miyasato@hotmail.com
    gu.miyasato@gmail.com

    best regards!

    Gustavo Mendes
    5511947183740

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base