MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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677 results found
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6 votes
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32 votes
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Not recibe experience
I am not receibing experience fron quest and daily wins since yesterday
16 votes -
No xp given after completing daily mission
Completed daily yesterday and was given no xp. Logged in today to see if the server needed to catch up and still didn't get in. Was playing on PC when this happened
9 votes -
Mastery is not progressing
Mastery is not progressing.
Please check the two attached PNG files.
Number of wins has increased from 4 to 5.
But Exp is not increase. 950 to 950.10 votes -
Expierence not progressing
Exp not being added to mastery pass. Completed multiple daily wins and tasks with no progress.
7 votes -
Xp from daily’s not counting towards battle passing
Xp is not counting towards the battle pass i have completed a few daily challenges but my progress has not moved since the latest update
3 votes -
Weekly XP not counting toward event
The weekly XP was not counted towards the ongoing bloomburrow event. Won 4 matches that gave me 1,000 XP and no movement towards the next level.
6 votes -
Mastery xp not adding
Mastery xp from weekly xp quest is not adding to my mastery pass total.
Also getting into contact with support seems impossible to get a direct fix.28 votes -
Mastery XP not adding
I played 6 games this evening, winning four of them, and completed two daily quests while playing.
I should have received a total of 2100 XP for this:
4 x 250 for weekly wins
4 x 25 for daily wins
2 x 500 for completed questsHowever I only got credited with 275 XP, and therefore missing 1825 XP
10 votes -
XP not being awarded after completing weekly wins on win 11
XP fails to update after daily and weekly wins. I'm missing all XP accumulated from both following the update which I installed first thing this morning. (08/20/2024)
8 votes -
Mastery Pass won't progress;stuck at level 31
My mastery pass is frozen at level 31. I completed two daily quests today, and I stopped gaining experience instead of progressing to level 32. I played several more games to get my daily win experience, and the bar is still stuck at 975 experience on level 31.
9 votes -
Bug Sideboard
I cannot the side board to in traditional draft. This happens to me more than 3 times already. What is happening. Im losing all my gems because of this. Can you please do something on this or atleast refund my gems. This is such a hassle. Waiting for quick respond. Thanks.
1 vote -
Premier Draft Win/Lose Bug
I was playing on my desktop (Win 10), and I played 5 games with 4 wins and 1 loss in total. But I suddenly found that my draft result was 4 wins with 2 losses. This display bug frustrated me, cause if I didn't notice that and kept playing, only one more loss would end this draft, which was supposed to be two. The records of 17 lands that I attached prove that I only played 5 games and I won 4 of them, which made the "4 wins with 2 loses" result in MTGA ridiculous. This would cause me…
2 votes -
Bug - IOS Draft Pick Display (BLB)
During draft I cannot enlarge card nor view it in my pick window after selection.
Also once you scroll down, you cannot scroll up.
Looking for refunds.2 votes -
Breaker of Creation
I had 7 black manna and a treasure token that I cashed in for another manna, but Breaker of Creation wouldn't play. I only cost 8 mana, but wouldn't play. Please fix this.
2 votes -
Traditional Bloomburrow Draft Match Results Not Recorded
I did a Traditional Bloomburrow Draft and my results are not being recorded. I played two matches (with a 1-1 result) with no issues, but I just played a 3rd match (I won 2-0) and after the final Victory screen I received an error saying the data could not be recorded and the game needed to reload to return me to the homepage. Now the event is still showing me as having 1 win and 1 game remaining - but I want credit for the match I won (and the 2-win rewards) or a refund on the event.
2 votes -
『ジャンプイン！イベントを3回完了する。』のクエストについて
『ジャンプイン！イベントを3回完了する。』のクエストについて、1勝したが、達成率が0/3から増えることなく、いつまでもクエストを完了することができない。
2 votes -
iOS app draft bug - can't interact with drafted cards while drafting
Ever since the Bloomburrow update, I've had the same problem every time I draft on the mobile app. When I try to click on the sideboard button or on any of the cards I've already drafted, it has no effect. I can scroll down, but then the scroll bar gets stuck at the bottom and I can't scroll up. The card selection part and drafting part works fine, and then once I get to the deckbuilding stage it also works fine.
2 votes -
Don't steal our money
Connection dropped mid-event. Games resulted in losses and lost gems.
2 votes
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