MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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775 results found
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Client sent me back to the search for match screen mid match
During a draft match, I got sent back to the draft mode screen where I tried to search for a match. I got server errors when I attempted to do so. I tried restarting the client, but I reconnected just in time to lost the match. I hate how this happened as it was my third loss on a draft that may have been decent.
1 vote -
Lost Connection
On April 9, I encountered disconnection issues during two Premier Draft sessions. Both times, I quickly reconnected to the server, but I was still forced to skip one or two rounds. After reconnecting, I experienced various image display errors, and my graveyard and hand also displayed incorrectly.
I had prepared extensively for this Premier Draft, and encountering these issues was extremely frustrating. I hope you can resolve these errors as soon as possible. Otherwise, such experiences are truly unacceptable. Could you please let me know when you expect to fix these problems?1 vote -
Game Freeze
Every Season in the first day my game freeze when i am playing a premier and dpn t let me come back since the game is over . every season 10.000 golds on trash
1 vote -
hexproof on a creature
a karakyk guardian didn't lose hexprrof after it dealt me damage.
i blocked it with a creature and the creatiure got killed, so it dealt dmaage to me but it didn't lose hexproof7 votes -
crash during draft
Tried to draft the new set, got as far as opening the first pack and the whole thing crashed. Closed the program and restarted, got as far as the background of the draft picker loading in then crashed again. 1500 gems down the drain!
1 vote -
unable to open the 6 pre-release packs
I correctly received the mail in the inbox which gave me the possibility to claim the six pack given after playing the pre-release in local store, when I went to open the 6 packs an error occurred (photo) which forced me to restart the client.
after I managed to re-enter my account I noticed I did not have the 6 packs anymore, I also checked if the cards were directly put in my collection but that wasn't the case. I hope there is a way to fix this. I'musing a MacBook Air.1 vote -
game crash during draft game (after tarkir update)
After the tarkir: dragonstorm update of the 8th of April, it resulted to me impossible to finish draft matches, basically after a few turns the client shuts down and it kicked me out, I tried to reconnect but I ended up taking the loss, this happened to me twice in the same event, after the second time I had to login in again, this resulted in an error (code 1-), actually I’m still not able to enter the mtg arena client.
2 votes -
Arena crashes when loading a draft including cards from the new set TDM
Whenever i try and resume my tdm draft or try to save a brawl deck with one of the new commanders mtga crashes at the waiting for server screen
1 vote -
Feral Deathgorger bug in draft
Hello, In a draft today I cast the Adventure side of my Feral Deathgorger. I put a +1+1 counter on my Deathgorger and drew the card, but the card never went into exile zone to be cast later on. It didn’t even go into my graveyard it just absolutely vanished. It cost me the match so not to thrilled about that.
1 vote -
game loss due to arena disconnect
I have tried to draft the new Dragonstorm set and Arena would repeatedly drop its connection and then I couldn't get back to the game I was in resulting in a game loss. I would like a refund if I keep getting automatically 2 game losses in BO1 because Arena cannot connect me back into a game I was just in.
1 vote -
Premier draft Disconnect leading to being unable to load the game at all
Had a server disconnect at the beginning of pack 2 of a premier draft. Tried to reconnect immediately but now every time I try to start the client I get this error when it's "Retrieving asset manifest". Essentially locked out of the game entirely.
1 vote -
Yathan Tombguard caused a draw when it shouldn't have
Had a Yathan Tombguard on the Battlefield while being on 2 life. Attacked for lethal while 2 attackers with counters on them connected. The trigger should be put on the stack and not resolve, because the game is already over. Somehow I got a draw though.
1 vote -
Duplicate Rares in Sealed Pool
I have played in countless sealed events since 1998, everything from local pre-release events to massive Grand Prix events. In all that time, I can probably count on one hand the number of times I have received two copies of the same rare in my sealed pool. In the few times this has occurred, one of them has typically been a foil explaining away the occurrence. However, when playing sealed events on Magic Arena, it is not even uncommon to get two copies of the same rare in my pool. I have even received a duplicate of two different rares…
1 vote -
quick draft
Quest to complete 3 Quick Draft matches did not count any matches and rewarded me nothing. It still shows 0/3. Clicking the icon also doesn't bring me anywhere either.
14 votes -
Extra daily Quests
Having finished a daily quest earlier today, I now have 3. Pretty sure you are only supposed to get one new one every day, and i don't think i had any floating. I don't mind, but I don't wanna get accused of using exploits, so I'm giving you a heads up.
1 vote -
1 vote
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Crashing during draft
During my draft, the game lost its connection, and I had to restart and log back in to continue drafting, and had to take whatever cards the computer had picked for me
1 vote -
Update Midweek Magic Article with current events
Could someone update the webpage that talks about what the Midweek Magic events are? When you click the link in the article that comes out each week in Arena, there is a link to the midweek magic events for further explanation of them. This has not been updated since 2 weeks ago worth of events even though the article says Nov 18, 2024. The last event explained was March 18-20 Standard Cascade. I know not many people care about this, but I do. Please update so I can prepare for them. I enjoy them and plan on getting that 52…
1 vote -
1 vote
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No response for long game screen, arena，
The first round of the 5000 gold coin arena got stuck on the screen and I couldn’t log in.
1 vote
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