MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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591 results found
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When i try to purchase gems the "waiting for server" load screen never stops
When I try to purchase gems the "waiting for server" load screen never stops and I have to quit the program to get out. I'm a Mac user.
5 votes -
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1 vote -
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1 vote -
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1 vote -
Purchase not given
Purchased full art lands, they are not showing up. 12,500 down the drain
1 vote -
Opening Store Crashes Game on iOS
When in the game, I click on the store icon and the game crashes. I can click on the Gems button from the home UI and it will take me to buy gems, however if I attempt to navigate to another store page, it crashes.
3 votes -
Sleeves not received
I just spent thousands of Gold in sleeves that I have not received.
Also, another issue: I NEVER received golden packs for buying packs in daily deals
1 vote -
*NEEDED* Bundle item list
There are bundles in the store but there's not a way to see the items in the bundle other than the image in the store. For example, the 'Welcome' bundle for 4.99 shows 5 packs and gems, but it doesn't have a list saying how many gems or what kind of packs (but that we know from the picture). Even when you hold down on it, it only gets slightly bigger. There should be a way to see what you're buying before you make the actual purchase
1 vote -
wrong pack reward
Purchased a Murders at Karlov Manor mythic pack using gold, did not receive a mythic card, instead received a wild rare. Using a PC. Not sure if the log is relevant or not.
1 vote -
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1 vote -
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1 vote -
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1 vote -
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1 vote -
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1 vote -
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1 vote -
Mastery pass
I'm stuck here I do my mission but the countdown is lock in 50 points...
3 votes -
Pioneer Marketing is Misleading
I only play MTG Arena, so when I saw there was a new set (or so I thought) I dropped 13,000 coins to get some new cards into my regular decks, only to find out that they weren't in inventory when I attempted to add them to my Standard deck. I found them when I changed formats to Timeless, but was unaware of this in ANY of the marketing.
I started digging around online and I just learned that Pioneer is a tabletop playing format that they are trying to bring to Arena. There was NOTHING that said anything about…
1 vote -
Izzet Phoenix Deck Purchase Bug(IOS)
1 ストアを開く イゼット・フェニックスデッキのジェム購入ボタンを1回タップする。
2 IOS
3 「イゼットフェニックス」以外のチャンピオンデッキを1回タップすると、添付画像のようにデッキリストが表示されます。しかしイゼットフェニックスデッキだけデッキリストは表示されず購入されてしまう。1 vote -
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1 vote
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