MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
547 results found
store mistranslation Tibalt
store mistranslation Tibalt1 vote
store The Raven Man display bug
store The Raven Man display bug1 vote
Not enough mastery orbs
As you can see, I have 3 open spots for orbs but can only get one more. The mastery pass is not providing enough orbs to complete mastery.1 vote
コードそのものをここに書くのはまずそうなので控えますが、「Warhammer Bundle - MTG Arena Redemption」のアクティベーションコードです。1 vote
Showcase art bought in daily deal today is only giving me extended art card and not the showcase
Daily deal today I spent gold to get the showcase art for Junji, after buying it the showcase art will not show up after applying the new style. Not even if I go into the card on collection and select the showcase that appears there saying I have it. It lets me select it, then it shows the art has changed in my collection, but when I load a deck it does not appear, and does not allow me to have the showcase art in my decks.
This company is getting bad, so many reasons. Please do better.1 vote
Not Receiving Mythic Wildcard On Reward Track
I am not receiving any of the mythic wildcards on the premium rewards/level up track in MTG Arena. These are rewards that I paid for so it's frustrating not getting them. If anyone can help or refund me I would appreciate it.1 vote3 comments · Store · Admin →
Habe einen Code aus einem Prerelease Pack für 6 Booster, den ich nicht einlösen kann, weil es heißt, er wäre schon benutzt worden.1 vote
Good morning i have find different price for buy the gems between Apple store (+20%) and pc, is correct or not this difference or is a bug in the Apple store ?
Thanks Fabio1 vote
Clicking on the Store causes the Game to Crash!1
OS: Windows 10
I was clicking on one of the Store tabs (specifically the pet one) and the game crashed! It happened also yesterday as I was clicking on the Packs tab...please solve this bug...it's really nasty!! :(1 vote
Mythic rare Wild card lost when switching platforms
I had 2 mythic rare wild cards. I created a deck on mac, finished the deck using one wild card on android. Went back to mac and opened deck. It showed that i still had 2 mythic rare wilds and that the card wasnt crafted.i tried to craft the card again. It then used my second wild card but didnt give me an extra of the card. Going back to android it shows i still have a mythic rare wild card but throws an error when i try to use it. Can i get my mythic rare wildcard back please?1 vote
impossível efetuar compra na loja do mtg arena1 vote
Ho pagato ma non ho le gemme
Ho pagato 9,99 tramite Google pay ma non ho ricevuto le 1600 gemme, è un ora che esco e rientro dall'account ma non sono salite, sto usando un dispositivo Android, One plus Nord.1 vote
I bought a card from the Daily Deal and it doesnt show in my Collection
I bought a card from the Daily Deal and it doesnt show in my Collection! (Windows App)1 vote
The packs that I exchanged for gold do not appear
I bought packs redeemed with gold and could only open one pack. I need them to be able to recover the rest of the packages as Only one can open1 vote
Bought with coins didn’t get items
I purchased some Ajani cards with coins on the daily deals… I don’t have those cards available. I attached two photos of proof. Please email or text this website layout is difficult to navigate.1 vote
Update the drop rate webpage for DMU
Can you please update the drop rate and mastery pass description page for DMU? Specifically I'm wondering how the system handles rare card rewards which are specific cards (not ICRs) which the player already owns.
The below page would have the info I'm looking for, except it's only been updated for HBG...1 vote
Packs Contained One Card Each, Missing the Rest
I just cashed in 3000 coins for 3 regular Dominaria United packs and went to go open them. The first pack opened normally, displaying all the cards on the screen. I still had two packs left to open, but when I clicked on the next pack it just showed me two rare cards at the same time, already revealed, and no other cards in the pack, and apparently that action consumed BOTH of my packs. I'm not seeing any other cards in my collection that could have been the undisplayed cards from those incomplete packs.1 vote
Wildcards in the season pass
All of my wildcard rewards have not been awarded to me throughout the recent most battlepass, I've lost out on like 3 or 4 mythic wildcards and a couple of common and uncommon wildcards. This is very annoying and also causing my progress on my deck to be paused.1 vote
Code from promo pack of new capenna not working
It says it has already been redeemed but I only opened the pack last night at a draft.1 vote
MTGA Dominaria United prerelease code redeemed, clicked redeem, but no packs were delivered
Arena code from prerelease event was entered and accepted fine. Upon clicking "REDEEM" I have one pack, not six, in my PACKS tab. Tried code again and it says it has already been used.1 vote
- Don't see your idea?