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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24552 results found

  1. switch commandant

    Hello,
    When starting a commander game (Brawl) it could be could to be able to choose whatever valid commandant we want to play with the deck so it doesn't need to copy it many times to with a different commandant as many decks can have different ones valid with same decklist.
    Thanks

    1 vote

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  2. Checking Sideboard while Searching Library bug

    I was casting Primal Command in Strixhaven sealed limited on PC, I choose to gain 7 and tutor for a creature. While searching my library I realized I wanted to check my sideboard for lessons, I "minimized" the library search browser, clicked my library and selected view sideboard; I checked my sideboard cards, then minimized that browser and couldn't navigate back to the original library tutor browser. In trying to get back I opened the library browser again, such that eventually I had to click "done" in 2 library browsers, then finally the original search popped up, I could tell…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. I did the daily deck quest but didnt get a new deck. quest is on cooldown now.

    I did the daily deck quest but didnt get a new deck. quest is on cooldown now.

    30 votes

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  4. Zoom function

    This is the best digital version of this game I have seen to date. With that said, it seems to only for people with 20/20 vision. As alot of your fan base are now my age(almost 50), I would like to request some form of zoom. Either through pinch to zoom or a magnifier for the almost legal clause sized text on some of the cards. Thank you in advance for your consideration in this matter.

    2 votes

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  5. Matchmaking

    Another point that doesn't make any sense.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. MTG Arena

    Since about 11th of March 2021 (noticed a client update), MTG Arena is temporarily corrupting my install drive on Windows 10 (Insider Preview Build 21332, used to work just fine until the last maintenance/update). I start the game client, try to access the store or start a new game, i get the spinner which freezes (the game freezes) showing as Not Responding in task manager. At that point, my install drive start reporting incorrect folder sizes, some folders cannot be accessed..etc. The Data folder in MTG Arena ,for example, is empty. If Windows is restarted, everything reverts back to normal…

    3 votes

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  7. Problem with activated ability of Goblin Trashmaster

    Playing on PC, I had Goblin Trashmaster whose activated ability says "Sacrifice a Goblin: destroy target artifact". My opponent had out 5 artifacts. However, the turn my goblin came into play, and the next turn, I was unable to select him to activate his ability to destroy the artifacts, which were all my opponent had. They may have noticed this and understood there was a problem, as they soon after surrendered, even though they were at a large advantage with their shrines, so I don't know if the problem would have persisted past two turns.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Mastery Pass Mythic Card Reward Missing

    I've purchased a mastery pass this time around and when i've reached level 39 to receive my mythic card reward all i saw was the uncommon "Cauldron Familiar", and im not sure if that was from the daily reward or not.
    Either way im unsure if i got the mythic card and if thats the case what can i do about it?
    thanks in advance

    20 votes

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  9. Booster packs for limited users

    Would be possible to have a setting where booster packs are just automatically opened without any UI elements? Opening packs manually when your sets are complete because you only play limited but still want the gems is quite annoying.

    Bonus point if we can avoid getting billions of wildcards rotting on our accounts.

    1 vote

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  10. Server Issues

    Auto-conceding battles because of server issues. Checked own connections and network and no issues with anything outside of the MTG Arena app.

    See log file attached.

    38 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  11. Valakut Exploration + Roiling Regrowth

    Second landfall bug I've discovered today. Geez.

    Valakut Exploration is basically unplayable. And it has cost me a game, which NEVER feels good.

    So, apparantly, due to the way that priority passes work, if you play your last card in hand, if it creates a landfall trigger for Valakut Exploration, you will NOT be able to play the card it exiles. Ever.

    Happened twice to me. First time was a Roiling Regrowth that would have won the game off my Brushfire Elemental. Played a land, got that exiled, but then it auto-skipped even though I had the mana for it.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. [Japanese][Translation] To win the prize, Japanese players have to beat MrBeast.

    In Japanese, description for "FNM at home: Featuring MrBeast" is wrong.

    It says "勝利すれば25,000ドル獲得のチャンスがあります!". That means "If you win the game, you have an opportunity to win $25,000 USD !".
    Actually, winning the game is not a condition for winning the prize.

    "勝利すれば" ("If you win") is the contaminant. Please remove.

    2 votes

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  13. Merfolk wind robber sacrifice cause shatter skull smashing to fizzel

    Opponent had a "merfolk windrobber" and "Thieves Guild enforcer" on the battlefield, I had more than 8 cards in the graveyards.
    I casted a "Shatherskull smashing" with x=3, with this spell on the stack, my opponent sacrifice the windrober . my spell resolved, bud didn't allowed to target and as result the spell went to my graveyard without choosing and damaging any target.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. MacBook Pro crashing on GamePay

    Starting today I can no longer play MTG Arena on my mac book pro. It crashes the entire operating system and I have to reboot the OS. Nothing I can do will fix this problem

    3 votes

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  15. BUG: MTGA on macOS does not use discrete GPU

    On a MacBook Pro (16-inch, 2019) with a dedicated AMD Radeon Pro 5500M 4 GB GPU, MTGA does not use the dedicated GPU and only uses the integrated graphics.

    This can't be right. Reporting this as a bug.

    I also experience regular graphical glitches during gameplay and regular freezing with the application which in some cases freezes the entire computer, forcing me to physically reboot the mahine.

    I believe this is related to gameplay graphics somehow and now believe this is occurring because of MTGA's failure to use the dedicated GPU.

    See attached screenshot showing MTGA's failure to use the…

    4 votes

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  16. The Prismatic Bridge

    When The Prismatic Bridge was exiled it returned as Esika, god of the Tree.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. color challenge

    the fire character for the black color challenge stops working at some random point in the match and it only works again when you forfeit

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Mystical Dispute cast with U to counter non-blue spell

    My opponent sacrificed a single Treasure token for U to cast Mystical Dispute targeting a non-blue spell.

    1 vote

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  19. Losing connection to server

    I am having regular issues with the game freezing, and connection being lost to the server.

    Sometimes the connection is regained and the game continues, other times the game recognises that connection has been lost and disconnects me from the game (can be real great when I'm losing, but real frustrating when I'm winning), other times the game stays frozen, and I often have to restart arena and lose the game.

    I've tried troubleshooting the network on my end, and there don't seem to be any issues. I have a strong connection with good speeds.

    40 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Confusing card text

    I believe it would be better to say “to” the bottom of the library and not “on.” Consistent with “from”

    1 vote

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