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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24265 results found

  1. Mavinda, Students' Advocate

    Mavinda, Students' Advocate is an interesting and fun character that was introduced in Strixhaven that has a cute little animation like many of mtga's other mythic rare cards. It is also accompanied by a voiceclip of Mavinda talking, which I noticed was definitely male. According to the official lore according to WOTC (https://magic.wizards.com/en/articles/archive/feature/legends-strixhaven-2021-04-13) Mavinda is clearly indicated to be female. To my knowledge, Mavinda is not a trans female, though I admit there is little information to be found regarding this character (as of yet) so the male voiceclip is puzzling.

    In short, was it intentional to give…

    1 vote

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  2. Goodbye

    I am a little embarrassed it took me this long to realise how arena uses a mixture of bots and people to keep people buying packs. No more from me.

    1 vote

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  3. Cards copies in draft and as awards in events

    Hello,
    It would be an awesome feature to make clear how many cards you have in your own collection while drafting. Unfortunately untapped.gg not always works, so it would be great to have this feature so to avoid to get 20 gems instead of cards.
    Also it would be nice for the events to always give free rares instead of 20 gems of you already have the card. It would be nice to finish the collection.
    Thanks!

    2 votes

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  4. Only metadecks?

    A year ago I stopped playing mtga. Recently I thought, "why did I stop playing". Now I am playing again I know why. The only decks I see are meta decks. There is no reward for creative deck building. This is the whole idea of mtg and it isn't working right now.

    1 vote

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  5. Maddeningly annoying

    Why can I only redeem one prerelease code on arena? I have twelve, and half the reason I got that many packs was because I thought it would help my progression in arena. If the reason is too not lose money from in game purchases on arena, then you should know it is backfiring on the table top products and arena. Although I am trying to sound professional, I am very upset. I am quitting arena and no longer buying any product that includes an arena code, and I know many others are as well. Especially since the only warning…

    1 vote

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  6. Product suggestion

    I think you should consider monetizing the wildcards. Buy 20 rares for so much money or bundles of wildcards of all types for so much money.

    5 votes

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  7. Casting Cost

    There was a time when one played this game expecting it to last longer than a single minute. You've really lost your way.

    2 votes

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  8. System for excess cards

    Problem: Libraries currently build up excess cards (over 4) a player will never have any use for.

    I have been play-testing the game on Android and I can't easily tell when I have more than the playable 4 of a certain card. I have read that MTG has pushed back against a dust system as employed by other wildly successful digital CCGs, but Arena needs something similar to keep people from bleeding off to other games where their money is better spread across assets by allowing more flexible deck building.

    Perhaps there could be a plane-melding or mana-melding of cards,…

    2 votes

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  9. Save As in deck editor

    I like keeping old versions of things, but sometimes I don't realize I'm making major changes to my deck until I'm already halfway through them, so I can only either forget everything or save over the old one. So I'd appreciate a Save As command so that I can clone the deck right from the editor.

    1 vote

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  10. How about posting correct information on the official Arena page?

    On the Arena MAY 2021 RANKED SEASON DETAILS page there's some absurd information: making it to Top 1200 Mythic at the end of the season (May 31st) supposedly qualifies you to the May Strixhaven Qualifier Weekend, organised some 2 weeks prior to the end of the season. Time travel, you say? Maybe it should qualify you to the JUNE Weekend instead? And how about providing the information on the JUNE weekend already now that the May season is on its way? It would be nice to know when and in what format will such a weekend take place, to choose…

    1 vote

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  11. Suggestion: Sore Loser badges

    Scenario: Your opponent sees that they will lose and there is nothing they can do about it. Instead of letting you finish or conceding they either sit there or walk away forcing you to sit through however many timeout timers they have accrued.

    Proposal:
    - If a player sits through 2 straight timeouts that expire AND
    - If a player still has a live connection THEN
    - A button appears on the opponent's screen or emote list to flag their opponent as a sore loser.

    Each of your sore loser badges are displayed on screen with everyone you play against…

    3 votes

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  12. disconnect caused missed draft picks in cube

    I paid for a cube draft in gold, then was entered into a draft queue. Once the queue filled and everyone was ready, I was unable to connect to the draft. Once I was able to connect, I had missed the first 6-7 picks.

    2 votes

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    2 comments  ·  Events  ·  Admin →
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  13. Broken Cards, Balance and Standard

    Did a bunch of people who played MTG 2 times, and lose both games get hired to be the balance or design team for these cards the past few years? Because the common theme is cast one card and win the game. What has happened to this game? This game used to be fun. It used to be interactive. You used to be able to play your deck and not have to worry about your opponent casting one card and the game just ends. Why has this become a theme? You can call them what you want, a "build around"…

    5 votes

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  14. Constructed Rank went down after winning a match

    My constructed rank lost a pip after I won a match with a new deck in Play mode

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Product Suggestion

    BUG - Scute Swarm

    Hi this is supposed to create an insect token first before creating a copy of scute swarm on the creation of the 6th token. Its creating a duplicate immediately - this is an error and goes against the cards goals

    2 votes

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  16. Turning wildcards into other rarities / Rehash an oldshool MTG game.

    I have 2 ideas. The first arose from never having enough rare wildcards to acquire the lands needed for most decks. It would be nice to be able to turn extra commons and uncommons into higher tier cards, or even split mythics into a couple of rares. It wouldn't even have to be a good exchange rate, but rather give players something to do with all their excess wildcards.

    The second idea is more ambitious. Back in the 90's there was a MTG: Shandalar game that was fantastic. You started off with a 30 card deck and 8 or 10…

    2 votes

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  17. freeze

    Game freezes when there are too many creatures produced by Krenko, mob boss' ability ( about 200 or more creatures ).

    2 votes

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  18. Frature traduction francaise

    La description francaise dit que la fracture peut detruire un creature alors qu'en fait c'est un enchantement ciblee

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  19. Traduction error

    I did a draft match where I pick 2 "fracture", on the card in french, we can read destory artifact, creature or planeswalker, so i make me fail 2 picks, loose a game because in reality it's enchantement instead of creature ...

    Is it possible to received something because it clearly cost me 1500 gems and now my deck is lower than expected, my tag is "EAG Atlantid2#65954"

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  20. app resets after phone lock

    app resets if phone is accidentally locked using power button

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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