MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24266 results found
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alchemy
I was enrolled in an Alchemy Dominaria United draft. After finishing my second game the queue for the draft disappeared. It has now been gone for 10-15 minutes despite reloading MTGA and refreshing the Events screen.
7 votes -
counterspell additional cost paid by autopay but did not work
I cast 'Angelfire Ignition' on my 'Electrostatic Infantry' for 3 mana. As a reaction my opponent cast 'Make Disappear' using the Causality option. I had mana spare to pay the extra cost and so I did, using the Autopay option.
The spell was still countered, despite the extra mana cost being paid. The 'Electroshock Infantry' still gained its inherent +1+1 for casting a sorcery spell.
I've included the my log as per recommendation.
1 vote -
Imori and Halo Forager
Neither Imori’s cascade nor Halo Forager etb effects resolve properly on mobile limited events. Both cause the negative effects of losing the cascade cards and tapping the mana.
1 vote -
non avviene la fase di pulizia a fine turno
Nel draft allegato non a metà partita non smette di attivarsi la fase di pulizia finale del turno e le creature morte non vengono mandate al cimitero, le terre non stappano.
2023.25.10.4549.1000649 versione di gioco1 vote -
Reward bug after every match
After every single matching being concluded, I receive "Claim rewards" of past cards. I've attached some screen shots below to show what it looks like. It hasn't gone away after some time now and makes playing the game so hard as I have to click through many pages constantly.
1 vote -
Win at quick draft but show as loss at the end
Hello,
Today I was playing quick draft. At the first try I clicked cancel at the waiting screen after waiting for about 30 sceonds, then I noticed “waiting for component “ but I still went back to the draft entering face. At the time I was at 1:2. Then I started another game. In the game my component conceded and I saw the victory in the ending screen, but when I got to the draft entrance screen, my score is at 1:3 instead of 2:2. See attached file that shows 1:3. Please check and fix the bug, and refund the…
1 vote -
Annihilating Glare and Bone Splinters
Annihilating Glare cannot be cast during the second main phase if less than 4 mana are available, EVEN if there is a creature or artifact available for sacrifice. Bone Splinters, which is almost the same spell can be cast during that phase.
1 vote -
Trigger timeout affect my turn with an opponent triggered it
Looks like a problem many are having however my opponent used Rise of the Dark Realm to get my creatures after milling 3/4ths of my deck causing 200+ triggers direcly on stack with another 200+ that were secondary triggers slowly being added as responses to the initial trigger. despite the fact it was my opponent's move the time out screen started showing me being the one timed with no cues for me to take. finally ends, I draw, then the rest of my turn gets skipped despite having an answer in hand for the situation. Bam, opponent gets an extra…
1 vote -
Land and creature rearrangements
I cannot begin to tell you the amount of times my plans have been thwarted by the automatic moving of my lands and creatures around. I don’t understand the need to keep shifting things around in the most important times, like casting spells with specific mana, or something as simple as blocking specific creatures on other specific creatures. It’s especially bad with lands that have enchantments on them.
1 vote -
Crash
I've noticed the crashes are not random. When the shuffler decides I am on a loss streak if my opponant makes a mistake putting me in a winning position the game will crash. It won't allow you to reconnect until your times are run out so you lose the game. The amount of money you make from this you think you would fix the issues with the game rather than fixing games to frustrate players to try and make them spend more.
1 vote -
New cards from MOM not showing in Historic
A potential bug:
In deck building new cards from MOM do not show as option for existing Historic crafted decks. But if I select new Historic deck and build it from scratch, all these MOM cards are visible properly.
This issue was encountered on Android tablet version.1 vote -
Unable to pay the convoke cost before the execution of an opponent's card activated ability
Unable to pay the convoke cost before an opponent's card ability was triggered.
I wanted to use Stoke the flames paying it with convoke before an opponent's ability was triggered. This ability killed one of my creatures and I was unable to play the instant before this happened.
1 vote -
Disconnect moving between APs on a mesh network
I have a mesh connection and find that MTGA struggles when I move around my home. Typically, I need to kill and restart the app for it to be able to reconnect and the app doesn't realise it's been disconnected.
1 vote -
Kithkin Billyrider Bug
Kithkin Billyrider was equiped with Kor Halberd, Mirran Banesplitter and Beamtown Beatstick. In combat it had 3 different hits, like it had tripple strike...
It ended up costing my game in draft event.1 vote -
Initial Scene icons not loading correctly
After playing games of Ranked Historic, the arrows in the initial scene were replaced by various shapes. Restarting the client fixed the issue. Changes are listed below and can be seen in the attached image.
- Resume timer icon on an event became a square
- Diamonds below the news slides became translucent squares
- Tabbing arrows for the news slides became missing number from pokemon red and blue
1 vote -
Ratadrabik cloning Loran that didn't die
Was in a game today where the opponent tapped their Loran and it caused Ratadrabik to clone her as if she had died, and did not put Loran's ability on the stack. She didn't die. There are no artifacts or enchantments on the board to generate duplicates, nothing.
Opponent seemed to be aware this would happen, as he used it to kill a mana Myr like a killspell.
1 vote -
Casting Bug
Então os eventos aconteciam da seguinte forma e ocorreu duas vezes:
Eu conjurava Imoti, celebridade da generosidade e isso fazia que ela ativasse cascata.
Em uma das vezes ela encontrou aquele cavaleiro de uma mana azul e uma mana branca que da +1/+1 para cavaleiros e pague uma azul e uma branca e ela se vira e vira outro bixo
So que antes de encontrar ele, ela encontrou o jin-gitaxias.
Ai o jin- gitaxias ia pro exilio e aparecia nada na minha tela pra conjurar, porém o jogo perguntava se eu realmente queria conjurar.
Ai eu clicava que queria, as…
1 vote -
Mana F'd is a constant thing in this game.
Let's make this blow up guys!!! I have contacted support 600 times for the same "shadow ban" mana pulls.. even after taking there suggestion that my deck should be 50 percent my deck, which made it 10 times worse. When contacted all I get from them is we need more details. I have supplied every log along with screen shots of the board. Yet, they just close out the ticket and say they have the most "high-tech" algorithm on the market.
Post all of your horror stories and maybe well get a change or at least a class action.
1 vote -
1 vote
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You really need to do SOMETHING about your cr...py under-optimized animations!
I've reported multiple times about your under-optimized ultra-slow cr...py animations, but each time an update is made the problem GET WORSE!!
Games get literally FROZEN because of your STUPID animations!!
Moreover, if one gets a "winning chain", your timer keep trying to kick one out of the game BECAUSE of your STUPID CR...PY UNDER-OPTIMIZED ANIMATIONS!!
This is not a 3D shoot-them up! There is NO REASON for the game to having to freeze mid-game because of your STUPID CR...PY ANIMATIONS apart from some kind of bad programming practice!
Moreover, I've already pointed out that this game is full of USELESS…
3 votes
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