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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24587 results found

  1. Mobile App Store not working

    I have been playing on the mobile app for around a week now, and I have been unable to access the store since day 1. I thought this was just an issue with the beta but seems others are using store just fine. I reported issue and was told to uninstall and re-download which I did. Same issue still. I was also told to report issue here if reinstalling doesn't work. I'm playing on a new galaxy note 20.

    7 votes

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    0 comments  ·  Store  ·  Admin →
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  2. Casting Cost

    There was a time when one played this game expecting it to last longer than a single minute. You've really lost your way.

    2 votes

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  3. System for excess cards

    Problem: Libraries currently build up excess cards (over 4) a player will never have any use for.

    I have been play-testing the game on Android and I can't easily tell when I have more than the playable 4 of a certain card. I have read that MTG has pushed back against a dust system as employed by other wildly successful digital CCGs, but Arena needs something similar to keep people from bleeding off to other games where their money is better spread across assets by allowing more flexible deck building.

    Perhaps there could be a plane-melding or mana-melding of cards,…

    2 votes

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  4. Crash android

    Nearly during every game the app crashes. I'm back in my homescreen and I have to reconnect. After restarting the app I'm back in the game 1 or 2 rounds later.
    I already reinstalled the app. No changes.
    The error occurred after the last update.
    My device is a Samsung galaxy S10 with Android 11.

    21 votes

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  5. Product Suggestion

    BUG - Scute Swarm

    Hi this is supposed to create an insect token first before creating a copy of scute swarm on the creation of the 6th token. Its creating a duplicate immediately - this is an error and goes against the cards goals

    2 votes

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  6. Turning wildcards into other rarities / Rehash an oldshool MTG game.

    I have 2 ideas. The first arose from never having enough rare wildcards to acquire the lands needed for most decks. It would be nice to be able to turn extra commons and uncommons into higher tier cards, or even split mythics into a couple of rares. It wouldn't even have to be a good exchange rate, but rather give players something to do with all their excess wildcards.

    The second idea is more ambitious. Back in the 90's there was a MTG: Shandalar game that was fantastic. You started off with a 30 card deck and 8 or 10…

    2 votes

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  7. A Second sidebord that is just for orginisation or future upgrades.

    If there could be some kinda "maybe bord" to put cards I wanna buy in the deck without preventing the deck from being played. Would be very helpful for deck construction, and deciding what wild cards to use. Photoshop example attached.

    1 vote

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  8. freeze

    Game freezes when there are too many creatures produced by Krenko, mob boss' ability ( about 200 or more creatures ).

    2 votes

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  9. app resets after phone lock

    app resets if phone is accidentally locked using power button

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Product suggestion

    Game keeps closing down at start if duels, and at certain card animations (e.g the summoning of 'Koma, cosmos serpent'l

    5 votes

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  11. 17 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Inscription of Abundance Bug

    I had a bug which caused me to lose a ranked match. I used Inscription of Abundance and when I attempted to choose a player to gain life, it would only bring up the chat option and wouldn't select myself. I could also not continue to gain any other of the benefits of the card.
    Picture attached.

    5 votes

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  13. Magic: Arena mobile

    Please see screenshots. My Mi phone 5g meets/exceeds specs. Please make this app available for early access on my phone. Thank you so much.

    2 votes

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  14. hire programmers with talent, lots of them, even if you have to start charging $

    its clear that your programmers are overworked and overwhelmed, and cannot fix this game.. you need to hire more.. i cant believe now you spread them so thin by adding cell phone versions of the game! you should stop giving away the game for free and start charging everyone like ten bucks to download it, especially if they have not downloaded it yet! either charge all the players or charge all the new players 10 dollars to download the game, from now on. that money should be reinvested 100 percent into hiring new talented programmers that can fix all the…

    1 vote

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  15. CANCEL THAT BLACK LAVA BACKGROUND!

    I'm on a MacBook Pro, OS X. Even with all other apps shut down, that *&% black lava background is SOOO LAGGY. it's the worst, I've conceded way too many games bc of it. It's like that awful yellow background from Snood back in the 90s -- they finally added an option for players to never have to see it!

    2 votes

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  16. Product Suggestion

    MTG Arena bug report
    BUG: Incorrect interaction between cards
    Setup: Questing Beast, Embercleave on hand on one side of the player1. Seasoned Hallowblade Sentinel with two Sentinel's Eyes attached and one Alseid of Life's Bounty on the side of player 2. Turn is player 1.
    Step 1: Attack with Questing Beast, play embercleave, target Questing beast
    Step 2: Defend with Hallowblade Sentinel, sacrifice Alseid of Life's bounty, target Hallowblade Sentinel, name green.
    Step 3: Block Questing Beast with Hallowblade Sentinel.
    Expected result: Since Questing Beast has trample, Deathtouch and Double strike, it is expected to assign one damage to Hallowblade…

    1 vote

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  17. Improve assigning of blockers for large board states

    Assigning blockers with >10 attackers/blockers becomes a nightmare with pop ups of the creature hovered over blocking out most of the screen which causes big delays in assigning blockers, and can sometimes cancel the assigning of the current blocker.

    Some possible solutions:

    1) Add feature/button to sort board by blocked/unblocked
    2) Button/shortcut to toggle off card previews
    3) Beyond 10 blockers, replace spaghetti of blocking arrows with a system similar to assigning mass-blockers IRL (placing assigned blockers opposite an attacker)

    4 votes

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  18. Suggestion

    When you do deck matches drop the MMR and just go with rank

    3 votes

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  19. Demon Bolt

    Demon Bolt is completely bugged out. First of all the fortell cost states 1 red mana however you cannot fortell it for 1 red mana the game makes you pay 2 mana to fortell the card. In addition if you fortell more than one of them you can only cast 1 of them per turn.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Hand fan appearance

    I'd like the option to toggle which direction my hand is fanned. Currently, the rightmost card is a little in front of the one immediately to its left, and so on. I'd like the option to have the leftmost card in front of the adjacent card, etc. Also, the ability to toggle which side of the hand a drawn/bounced/etc. card goes to.

    1 vote

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