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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28835 results found

  1. Stuck on Retrieving Asset Manifest screen

    Stuck on Retrieving Asset Manifest screen
    Tried uninstalling/reinstalling. Playing on Pixel 4A. Never encountered this before but it seems many others have on Macs.

    1. Start game
    2. Android - Pixel 4A phone
    3. Stuck on the initial "Retrieving Asset Manifest" screen for a very long time until it says "Error Updating Data, Please check your connection and try again". ( I was able to download other things with this same connection, on the same device)
    4. Should not be stuck on this screen.
    5. Screenshot attached
    6. Unplugged my router and modem, then plugged them back in. After Reconnecting, was able to get past the…
    19 votes

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  2. dice roll for play first produce unfair impossible stats

    It is the first time that I arrived to mythic and I started when I was diamond to keep track of the games with arena tutor.

    When I was under 1200 I saw that I had very bad dice rolls on who will play first. Something like 1 time I won 12 I lost. So I checked the last 7 days in mythic and I saw 78 loses on dice roll and 26 win on dice roll. If you check the probability is less than 0.001% so I started to think that maybe if they roll dice is on client…

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. bookwurm played without full mana cost

    Bookwurm can be played without the full 8 mana.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Just ban Paradox Engine already

    We all know you're going to ban it eventually. Yes, there are players who love it. Those are boring people who were playing Ugin a couple months ago.

    Just do what we all know you're going to do.

    15 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. 정예 주문구속자가 등장하여 둠스카이를 지정했을때 주문때 2가 더사용된다

    정예 주문구속자가 등장하여 둠스카이를 지정했을때 주문때 2가 더사용된다 그라나 예고라는 예외사항이 있다..
    예고라는 시스템이 있는대.. 주문2가 사용되고 예고주문은 사용을 못한다.. 뭐가 이상하다 생각되지 않는가.. 주문2는 예고와는 상관없는 것이다.
    주문2가 더해서 사용되는대 왜 예고는 사용할수 없는것인가.. 게임 플레이어로 의문을 가지지 않을수가 없다.. 이겜은 참 이상한것이 많다.

    1 vote

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  6. 1 vote

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  7. 2 votes

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  8. ineffable phased

    Opponent played Ugin, the Ineffable. I copied it with Mythos of Illuna and used it's +1 ability to exile a card. Later, I had 2 tokens, one exiling a land and the other exiling Commit/Memory. I used Teferi's Protection and phased out the two tokens. The token that exiled Commit/Memory died from being blocked by Ulamog, the Ceaseless Hunger. However, I did not get the card exiled by the token into my hand. In addition, I cast Day of Judgement to destroy the other token that exiled the land. I did not get the land back either.

    Attached is the…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. momir reward

    He jugado el evento momir y las dos cartas raras conseguidas en el evento, han sido kazandu mamut y vanishing verse, ambas cartas ya las tenía con cuatro copias cada una. No debería darme otras cartas que no tenga? Ya bastante es que tenga 8 thalia, las cuatro de historic y las cuatro de crimsom vow, para que encima ahora falle, entre otras cosas, también la protección de cuarta copia en los eventos. Solución?

    1 vote

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  10. Standard Brawl Esika, God of the Tree Meta

    Tried playing some Standard Brawl and 75% of matches were paired against Esika, God of the Tree // Prismatic Bridge decks. Also, got a streak of being paired against it 5 games in a row. Either that commander is being played so much it is 3/4 of the entire Standard Brawl meta and should be banned or the matchmaking algorithm is actual garbage and the code needs to be re-written.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Momir gems

    Playing the Momir event today i should have received gems instead of a 5th copy of a rare card i already own (Ill-Tempered Loner to be specific), yet my gem counter is the same as always and i'm pretty sure i haven't earned vault points.
    I'm not the only one that experienced this bug

    6 votes

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    0 comments  ·  Events  ·  Admin →
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  12. bug

    It gets stuck on this screen every time I open the game and then crashes after a few minutes, i've uninstalled and redownloaded several times

    2 votes

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  13. give me my stuff back please

    I have been screwed over in this game god only knows how many times. First of all a network error occurred in the middle of me crafting and I dont even know HOW many wildcards I had when I was forced to close the application and relog but ALL of my wildcard were gone when I relaunched this piece of ****. Also I just did a historic event and when i selected my deck, instead of giving me the deck I chose it gave me some lack luster monored deck that literally can NOT win against anything piloted by anyone…

    2 votes

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  14. Crash draft

    the game had problems since the last update, yesterday the game just turned off and left, and then I couldn't go back to the game, I had an active game of fast draft, and when it returned, it counted a defeat. that is, a fearful investment until the problem is corrected, since I pay gold to play in the draft. another factor, since the last update, when a planeswalker attack occurs, the attackers are glued to it and do not return to the original position, not being possible to click on the planeswalker because it has a creature on it.…

    2 votes

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  15. 2 votes

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  16. Provide players with an option to manually shuffle

    Provide players with an option to manually shuffle their decks.

    23 votes

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  17. DOES NOT WORK, BLIZZARD BRAWL!!!!!!!!!!!

    FIX YOUR F$&@IN BLIZZARD BRAWL CARD!!!!!

    3 votes

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  18. Full Control Not Working On Lotus Field On T2

    I am sure to go into full control EVERY time. There have been multiple games now where I have the perfect hand but when I try to play a T2 Lotus the game ignores the full control and sacrifices both my lands. This usually only happens on turn 2, rarely if ever any other time.

    Why is Stifle not automatically programmed to counter negative effects like Petal and Chance For Glory?

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Clicked 'Attack with all' and my glorybringer exert option didn't trigger

    Clicked 'Attack with all' and my glorybringer exert option didn't trigger

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Elvish Clancaller does not hold priority

    version: 2021.12.10.3971.904583

    1. How to reproduce the bug: Play a deck with elvish Elvish Clancaller in it. Have enough open mana to cast Elvish Clancaller or activate it's ability. Have no other priority holding play components (castable spells, etc.). Priority will not be held and phases will automatically progress, unless in full-control mode, as though you were unable to take an action. This often prevents casting Elvish Clancaller or activating Elvish Clancaller's ability.

    2. PC

    3. see 1

    4. Elvish Clancaller should hold priority when there are legal actions to take involving the card.

    5. None

    6. None.

    7 votes

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