MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24667 results found
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Add "Low Graphics" setting to MTGA Mobile
My brother and I have decent mid-tier Androids capable of running MTGA's beta client, but the game constantly lags and freezes during play and even deckbuilding.
It would be extremely helpful to those with weaker phones if there could be added a graphics quality variance option similar to that used in other games, which would allow the user to disable things like extra particles, animations, and models that slow the game down.
Pets and flashy animations and whatnot are great on my PC, but I'd rather have the option of a visually simple game of Magic that runs perfectly than…
13 votes -
Arena Mobile Space Issues
I have been facing issues with the spacing of the cards in MTG Arena Mobile. I am playing on a Samsung Galaxy S10.
As shown in the pictures attached, my Saga is much smaller than the other cards, making it difficult to see and interact with (the lore counter is virtually illegible).
Furthermore, the cards don't actually scale or shift around, as they do on Desktop Arena, when many tokens and creatures are played, which results in cards 'overlapping' at the edge of the screen, and my Planeswalker was effectively pushed out of the screen, making me unable to interact…
3 votes -
PC text in Android version
One of the reminders/suggestions that appear before a match references the "spacebar" on the Android version of the game.
1 vote -
Arena is stuck on "Retrieving asset manifest" on Mac
After yesterday's system maintenance, I cannot get any of my mac machines to get beyond the "Retrieving asset manifest" screen on Arena. I have tried deleting and re-installing Arena with the same result.
I don't know of any workaround, I'd be happy to try a workaround to get this working.
Thanks in advance.
12 votes -
Bug report Kardur's Vicious Return
I had Kardur's Vicious Return in play and when it got to the 3rd portion of the saga, I was not given a choice of creatures to target in my graveyard.
The selection was made for me, automatically.
Also, the selection that was made for me happened to be the same creature card I discarded in step 2 of this saga.
1 vote -
Reduce mobile graphics
Please give an option to reduce mobile graphics. Or automatically reduce graphics once a large number of cards and tokens are present on the field. I just had to concede a game because the client froze on my phone once I had 30+ permanents
13 votes -
Customer Support
Ladies and Gentleman,
Friends of online and offline Trading Card Games,I wrote a few times to the „customer support“ because of bugs and technical problems. Every answer was nothing but a joke. No help, no offer to solve the problem. The best answer: „Glad to hear it didn‘t happend through and event you paid for because we can‘t change it.“
The so called customer service is just a cheap joke.5 votes -
DISABLE/TURN OFF ANIMATIONS !!!!!!
Please allow us to turn off animations. I want to use an older computer to run MTG arena, but it cannot handle the excessive animations, even at the lowest graphic settings.
There is probably some sort of marketing or focus group reason that exists to force players to see animations, because Hasbro thinks that it will foster interest. Or, perhaps employees such as animators are hesitant to allow this due to fears of becoming redundant and losing their jobs. However, this puts hardship upon the users and create a nuisance, please reconsider your course of action.
13 votes -
Wishlist
Create a wish, watch or favorites list. This will help players with purchasing or crafting at a later time.
5 votes -
Store Bug
Right now all the packs are in the store for either 500 gold or 100 gems each, and when you click to purchase and then confirm, it makes the confirmation noise but nothing happens. No purchase is completed
3 votes -
Portrait Mode
Hey MTG App dev team!
I'm hoping that development for the app is in its early enough stages that my suggestion here will have some weight to it, and give a bit of pause. Because I really care about what I'm gonna write here, and I believe y'all can deliver. You're the only ones that can deliver at this point. It's something that no other major "card game" app dev/publisher has done.One handed. Portrait oriented. Gameplay.
Now, hold up, before you leave, let me explain:
You don't have to scrap the landscape functionality, of course... but having the option,…
1 vote -
Improving Emergent Ultimatum's window
When an opponent casts Emergent Ultimatum, the window has me to select 1 card to deny casting. As one be strongly conscious of 2 cards with "opponent casts and I will not lose immediately", the window sometimes prompts mistake.
It will be better if Emergent Ultimatmu have me to separate "2 cards to allow casting" and "1 card to deny casting", similarly to Atris, Oracle of Half-Truths.1 vote -
seb mkinnon
After receiving the code for the Seb McKinnon Art Series Secret Lair Sleeve and unlocking it I've noticed that the art is quite off-center on the card back. Some of the art is croped on one side while on the other side it looks ok.
1 vote -
I have play Felidar Retreat, the lands don't register the ability of putting a +1/+1 counter on creatures....
I had a Skyclave Pick Axe also on a creature. My oponent was playing blue/green land deck.
3 votes -
Rise of the Dread Marn - did not create the correct amount of Zombie tokens. Should have created teo, created one. Lost game as a result
Rise of the Dread Marn - did not create the correct amount of Zombie tokens. Should have created teo, created one. Lost game as a result
[87305] <<<<<<<<<< ZoneChange of type Sacrifice for ["Hagi Mob" InstanceId:274, GrpId:75183] ("Hagi Mob") had Instigator 262 ("Hagi Mob").
[87391] Updating model of a null cardView, this should be avoided: Hagi Mob (262)
[87391] Updating model of a null cardView, this should be avoided: Hagi Mob (262)
[87391] Updating model of a null cardView, this should be avoided: Hagi Mob (262)
[87391] Updating model of a null cardView, this should be avoided: Hagi Mob (262)…2 votes -
Remove banned cards from Brawl
Brawl is supposed to be limited to cards available in standard. This is directly from wizards' page announcing brawl:
Each player's deck is exactly 60 cards. Other than basic lands, no card may appear in a deck more than once. Each card must be legal in the Standard format; cards banned in the Standard format can't be played in the Brawl variant.
Cards banned in the standard format can't be played in the Brawl variant.
...
And yet Uro, even after being banned in EVERY format, remains available in MTG Arena Brawl.
Uro is in nearly every deck containing simic…7 votes -
Graphics settings on Android app
The first thing that strikes me after trying out the Android app on my Pixel 4 is that I would like to be able to lower the graphics settings in order to achieve a smoother play experience.
7 votes -
Historic Play Mode
Now that we have a pool big enough for historic variety, would love to see a Historic Play Mode introduced in a new patch! I sometimes want to play janked historic decks, but have no way of doing so and forced to play Historic Ranked...
1 vote -
New Solo gameplay mode
Introduce a solo gameplay mode to MTGA similar to what Hearthstone has with its "Solo Adventures".
Basically the puzzles of the colour challenge but more difficult and on a grander scale with storytelling involved.This would be a great way for players to enjoy the lore of MTG and provide a fun game mode for solo gamer's and anyone who wants to play offline on mobile. You could have exclusive sleeves and cosmetics to go with it once completed.
I would buy this.5 votes -
Suggestion: Introduce a max deck size of around 100-150 to reflect IRL rules
In reality, the rule exists "There's no maximum deck size, as long as you can shuffle your deck in your hands unassisted". I see players playing 200+ cards in a deck in Arena. A deck limit of 100-150 would be reasonable given almost no players could physically shuffle more than this. This prevents situations in Arena where people play 300 card 'do nothing' decks that aim to mill the opponent over the course of over 50 draw steps and drag games on for over 30 minutes.
13 votes
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