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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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26286 results found

  1. iOS crash in draft

    I entered a Strixhaven premier draft on my iOS device, an iPad. I clicked on the icon to view stats on my deck and the game crashed. This was in pack 3, I believe I missed one and possibly two picks because of the bug. This happened approximately 6:15 a.m. CDT. I don’t know the location of log file on my device so I can’t upload it.
    Thanks

    5 votes

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    0 comments  ·  Events  ·  Admin →
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  2. Lend decks to your friends

    Hey, so you know how as a heavy magic player and collector you've always had this friend or bunch of friends who would have a blast playing, but didn't have the time or money to invest in their own deck?

    Playing with pre-mades quickly got boring because they always need a bit of work and polishing to truly shine, so they end up becoming your new deck testers.

    Could this become a thing in MTG Arena? I for one would love to give my friends who are new to MTG a chance to get a good taste on the game…

    5 votes

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  3. Classes/competition

    I haven’t played MTG in years and saw there was an app. I put some money into it and was so excited to only see that there is very little in delegating who plays who. I’m just getting back into it and all I seem to be playing are pros who take an of 3 turns before I know I’ve already lost. I loved the game and now I despise it because it’s supposed to be fun??? Why is it that every event I join it’s the grand master of players. I wanted to have fun and you with decks…

    2 votes

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  4. Music Keeps Cutting Out

    Music continuously cuts out on all boards. Sometimes it will cut out after playing a card with a specific sound effect, and other times it will cut out right after the initial mulligan selection is made. For example on the new Strixhaven board, as soon as the mulligan selection is up, the music permanently cuts out. I tried reinstalling MTGA with no luck. This is extremely annoying, as the music of the boards really sets the mood of the game for me. Please fix this.

    7 votes

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  5. UI containing friends list, daily quests and XP missing

    1. I do not know how to replicate this bug. i have tried uninstalling MTGA and reinstalling it and it hasn't changed. 2.The last three days I have been unable to do direct challenges, see my quests or access the mastery on both my PC (Windows) or my phone (Android).
    2. Yesterday it was working on my phone early in the morning but when i got home to try it on PC it no longer worked.
    3. I expect to miss out of a lot of XP and rewards and Ive been struggling to playtest the new cards with my friend
    2 votes

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  6. MTGArena - Completion of daily quests locks me out of gaining credit for daily and weekly wins

    Ever since the update of MTGArena April 15 2021, ​completion of a daily quest locks me out of gaining credit for daily and weekly wins. I will not spend any more REAL money purchasing battle passes or boosters till this is fixed. Daily wins are more important than daily quests. The daily quests will become the goal of what NOT to accomplish in order to achieve all my daily wins. If WotC did this on purpose WotC really didn't think this through...fix it now or loose lots of money on Mtg arena till it's fixed

    1 vote

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  7. Bug when selecting a card from library with Demonic Tutor

    I cast Demonic Tutor, then clicked on the button to check the battle field. I accidentally clicked on the library when trying to check the graveyard, which showed me the entire library (probably because I was in the process of searching it). After clicking out of that library view and checking the graveyard successfully, I returned to the browser and was unable to select a card (none of them responded to me hovering the mouse over or clicking on them, though I could rearrange them similarly to when deciding what cards to put to the bottom after a mulligan). The…

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Esika, God of the Tree

    While playing a standard event I ran across a player that played Esika, God of the Tree on turn 3 with 3 land. As soon as it hit the field I killed it with eliminate. From that point forth all the opponent's land had "tap to add one mana of any color". This appears to be a bug as that is not mentioned in the card text. When they played a second one later their land gained a second line of that same effect. They were able to play spells using mana they should not have had available.

    1.) Have…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Need a refund for Kelpie Guide bug

    Kelpie Guide would not allow me to untap another target permanent I control. It was the turn after I had played it and it would not allow me to activate it's first ability. I need a refund for this event.

    3 votes

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  10. Hud disapears and aparently can't gain progress

    Gonna lose this week progress, cant see how many wins i got and how much i need. Playing(and winning) dont seems to change quests.

    1 vote

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  11. pause on defeat screen in best of 3

    I was in Ranked Best of 3 queue for standard. When I conceded game 1 to go to side board. I was taken to the "defeat screen". I was unable to proceed from there and had to close the client.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. 750 Xp from quest not giving 750XP ( PC )

    Atm finished my daily quest for 750xp and not gave 750 xp , cause i'lll count on my daily win to lvl up my mastery and i was aproximatively at 200 xp before and after at 725xp, 200+750 is not 725.
    I'm playin on pc.

    15 votes

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    4 comments  ·  Events  ·  Admin →
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  13. Tainted Pact Unsable in the Current Cilent

    Currently Tainted Pact is card that is almost unusable on MTG Arena. When you exile a card with Tainted Pact a 2 second animation plays exiling the top card of your library and this counts towards your timer. This animation makes it impossible to resolve Tainted pact on your turn in your library has 45 cards or more. If your timer runs out the Arena client will auto resolve Tainted Pact and exile your entire deck. Your timer is even less on your opponents turn so If you attempt to resolve Tainted Pact on your opponents turn you can only…

    16 votes

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  14. Confirmation Dialog for Mastry Tree

    I was trying see what the options were in the mastery tree and inadvertently spent my sphere on something I didn’t care about. This is probably a bigger deal on mobile as it can be hard to click things on a screen, leading to multiple taps and thus inadvertent double taps.
    Thank you.

    1 vote

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  15. Mauvaise traduction de texte Fracture

    Bonjour, la carte Fracture a été mal traduite en français : "Détruisez un artefact ciblé, une créature ciblée ou un planeswalker ciblé." .

    Ayant repris MTG Arena depuis peu parce qu'il est arrivé sur Android, j'ai fait un draft majeur aujourd'hui utilisant la carte Fracture et je ne comprenais pas pourquoi je ne pouvais pas détruire une créature, maintenant je sais et je me sens frustré d'avoir piqué cette carte en plusieurs exemplaires parce qu'il y a une mauvaise écriture du texte de la carte qui induit énormément en erreur et pose des problèmes de construction de deck.

    Merci de…

    16 votes

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  16. Black screen waiting to connect to server

    After logging in screen is waiting to connect to server. Never happens. Uninstalled, restart iPhone with up to date iOS and magic arena update. Was like this from day 2 of iOS until a week in, had two days where I could play and back to black screen

    13 votes

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  17. 'Learn' bug

    I've run in to multiple instances of not being able to choose the right-most card from the learn screen on mobile (iOS). It's contributed to a couple of lost games at this point so I figured I should report it.

    7 votes

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  18. Buying packs of cards and not getting all packs I bought

    I bought 2 packs of 6 cards for 2400 gems and it only gave me 4 packs to open plz resolve this issue and give my account the gems back or my packs I am supposed to have plz

    11 votes

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    0 comments  ·  Store  ·  Admin →
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  19. Mission

    Mission and progress disappear after complete a daily mission. Give me the progress or I stop playing Magic.

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Frature : mauvaise traduction fr

    Erreur de traduction sur la carte françaises, la rendant bien moins puissante.
    Détruisez la créature ciblé au lieu de l'enchantement ciblé.

    2 votes

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