MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24222 results found
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Take Up The Shield
I cast Take Up The Shield on my creature. It received the counter and the indestructible but I did not gain the life from life link.
3 votes -
memory hog
I shouldn't be able to eat 12 Gigs of memory, even if I have 6 parallel lives type effects and use the Embalm on my Anointed Priest. Please find a way to make triggered abilities not take so much memory/time to load and unload to/from the stack. It took a couple minutes for the 4000+ triggers to even register for me. My opponent seemed to have another couple minute wait. I'd like to play exponential decks, but the system as written is incapable of handling them. Allow shortcutting if you notice it will take up memory - notice the same…
1 vote -
"Earn a new deck tomorrow!"
"Earn a new Deck Tomorrow!" icon is on my main screen, seems to display arbitrary requirements for unlock every time I visit, has never activated
4 votes -
Can't play any matches, game never loads opening hands after matchmaking with an opponent.
Ever since the latest update I have been un able to play any matches on Arena. I'm able to to matchmake with an opponent, enter a match, and then when the game screen loads nothing happens when I should be shown my opening hand. It's not a crash or a freeze, as the music continues to play and I can click on the game board and have see it interact with the mouse clicks. There's also no way to back out of the match or access any settings.
I've attached a screen shot of what the client looks like when…
1 vote -
Shipwreck Marsh
I paid for the Shipwreck Marsh skin illustrated by Steven Belledin but it doesn't apply to any game, although it's selected while deck building.
1 vote -
Casting Charming Prince sticks to the screen when timing out (roped)
Timed out/Roped just when I was casting Charming Prince. I had manually saced one of my treasures for white mana and also manually tapped Steam Vents for blue(or red, pretty sure it was blue). Cast the card just when the time ran out and it sticked on the screen even though the turn had changed to the opponent. He played cards and they looked like they stacked on top of Charming Prince, but they got resolved, while he stayed. He attacked normally and on my turn I could click on Charming Prince at the same location, but as is if…
1 vote -
Skipping to attack phase
When you don't have any cards in your hand when doesn't just skip to combat phase also I think auto activate some of the cards abilities would be nice, and allowing to select more then one card at a time to then use their ability would be nice.
1 vote -
It shouldn't allow you to take stuff that counts as mana if you have no cards in your hand.
The game shouldn't let you play mana for no reason because I wouldn't do that in real life.... Also if they don't have anything in their hands it should just pass, it takes too long to sit there and wait for some of these people when all their mana's tapped and there is no way they can do anything. It's kind of game breaking when it just let's play mana for nothing which can make you lose matches and isn't fun.
1 vote -
Creature is not selectable
Meria's Outrider is no longer available for selection.
1 vote -
Arena terrible UI lost me a game in premier draft
I was at 1 life and i accidentally added colored mana from a "cavern of koilos". Without a warning and without the possibility to undo the mana ability the land dealt me 1 damage making me lose the game. Note that i would have probably won that game if not for the horrible UI. It is inadmissible to potentially lose money cause of this and i'd like a refound. I'll leave a game log.
1 vote -
Mobile
Opponent went infinite tokens and then attacked with 2 creatures the problem was there was so many tokens I wasn't able to find the 2 attacking creatures and thus caused me to loss a winning match
1 vote -
cant gain rank
Error in gaining rank. I won my game that would have gotten me into gold rank, but the game didnt count it. I won on my IPad but when I went to my PC to grab the log, there was no log data for my time on the IPad, just for my time on PC.
4 votes -
Tolarian Geyser at instant speed
I just played Tolarian Geyser as an instant, not a sorcery. I Couldnt play it during my time, but managed to play it after declaring the attackers
1 vote -
Card collection for reverted card
I own 3 luminarch aspirant in my collection. However, in deck building, it says I have 4. Since Luminarch aspirant has been reverted back from the alchemy rebalanced, the deck building is counting the rebalanced card as well. This might cause alot of confusion as similar bug has occured in the past
1 vote -
Draft Dead/Useless mana
On my DU draft, I run my first game and keep my hand to play a T1 swamp. After T2 I realize that my mana is dead (visible but useless, I can't click on it or engage it). I played this mana, and I lost this game because I lost my 1st turn. I don't understand this bug
1 vote -
Damage not stacking correctly
During a Premium draft event. My opponent was at 5. I attacked with an 8/8 and he blocked with his 5/5. I then used heroic charge with kicker to push through the additional points of damage required. However, only 4 points of trample damage went through and my opponent was left at 1. I then died on the crack back.
1 vote -
More Quest, More Rewards, = More Playing... OH MY!!!
Was setting here trying to think of things that could make arena more fun. Because after I complete my dailies and weekly quests.. I feel bored. I try other events if I have the gold or gems. But I thought, why not have a individual weekly or daily that involves Brawl. Even if it isn't 15 wins, it'll atleast motivate us to play it. I can only speak for myself that I don't play it much, but i' am sure there is others that dont either because we feel like it can take forever for such little reward or no…
4 votes -
Unable to target Planeswalker on this board with this pet on mobile
So I was playing against this opponent when they had played ob and because of the board and the pet that they were using he was unable to be targeted on mobile
1 vote -
Can’t complete color challenge black against blue
Cannot complete color challenge black against blue second to last battle no matter how many times I go through it
According to the videos of watch online, I have one different card that I sHould it will not let me adjust or change the deck1 vote -
Game crash on win causing award (e.g. 5th, 7th, etc.)
On Arena for Windows 10.
1. Start a match that would result in an award when you win.
2. Restart the game in the middle of the match.
3. After the restart, win the match.The screen goes black and freezes. After restart, your win count is updated, but no new card in the collection has the "new" tag, if one was awarded at all.
Expected: It should have shown the xp and card rewarded for the win.
Attached logs from the crash and the restart.1 vote
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