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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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13286 results found

  1. 直近のアップデート（2024/9/13 v2024.40.30）　でのバグ

    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Sep 12, 2024 - 15:30 UTC
    Scheduled - @MTG_Arena maintenance will occur to deploy the 2024.40.30 game update, containing important backend updates. Please Note: Players should expect a larger than normal download as part of this update.

    📥 Large download required.
    🔄 Restart required.
    ⏲️ ~3 hour estimated deployment.
    Sep 12, 2024 15:30-18:30 UTC

    https://magicthegatheringarena.statuspage.io/

    1. Give us the steps to reproduce the bug

    ランチャーを起動してダウンロードを進行する

    1.   Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

      PC

    2.   Enter the actual results you’re experiencing

      添付した画像の画面が出てダウンロードが進行しない

    3.   Enter the
      …
    4 votes

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    25 comments  ·  User Interface  ·  Admin →
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  2. K'rrik, Son of Yawgmoth casting bug

    K'rrik, Son of Yawgmoth casting bug

    Attempted to cast K'rrik with 6 lands and 1 eldrazi spawn, and 2 life

    Phyrexian casting interface bugged

    Interface described Surveil rules

    Couldn't sacrifice Eldrazi spawn for mana

    Couldn't cancel nor complete casting the spell, buttons didn't work

    Softlocked

    43 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  3. Xp

    Xp is not being earned.

    33 votes

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    0 comments  ·  Events  ·  Admin →
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  4. Waiting For Opponent

    Endless "Waiting For Opponent..." loop (able to cancel after waiting for 1:10-1:20) during Midweek Magic: Gladiator Community Spotlight event.

    67 votes

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    10 comments  ·  User Interface  ·  Admin →
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  5. Jump in Quest won’t progress

    The complete jump in 3 times quest will not progress. I have tried winning jump in then resigning ( repeated 3 times over). Then I had tried winning 3 matches on each jump in then resigning and did that 3 times but it did not progress so I have been stuck with out being able to progress for months now!

    61 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  6. Valkyries'call interaction with Youthful valkyrie is bugged

    Valkyrie's call interaction with Youthful Valkyrie seems to be bugged. As the card returned by Valkyrie's call are angels, Youthful Valkyrie ability should trigger but it does not.

    Step to reproduce :
    1- Have Youthful valkyrie, another non token non-angel creature and Valkyrie's call in play
    2-Have the non-token / non-angel creature die
    3- Valkyries call trigger, returning the creature as an angel, however Youthful Valkyrie does not trigger

    12 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  7. FDN Starter Decks Incomplete

    The starter decks given to us on FDN's launch are missing names and even their respective Temples.

    I got my Temple of Triumph and Temple of Abandon, but the other 8 FDN Temples are missing from my starter decks. Additionally, half of them are unnamed in the Decks menu, and restarting the client doesn't change anything. I've also heard this issue raised by other Arena players, so I know it's not unique to me.

    Please restore these decks for us. Thank you.

    16 votes

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    3 comments  ·  Deck Building / Collection  ·  Admin →
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  8. MTGA stops responding after 9/12 update when hovering over any daily quest

    Updated with 9/12/24 update full 9 g update. When I start MTGA everything is normal. as soon as I hover over any daily quest, it locks up and says "not responding". Wiped and reloaded 3 times. no change. read the net and clears DNS etc. reboot several times. no change. using Windows 11 pro 64 bit.

    25 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  9. Arena freezing

    Since the last update, Arena is continiously freezing (While playing, deck building, etc...) on PC.
    I do not have this issue with my mobile device (Android).

    This is a real issue as i do not like playing on my phone.

    Please, hurry up solving this bug.

    Best regards and good luck to the technical team.

    27 votes

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    1 comment  ·  User Interface  ·  Admin →
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  10. Arena freezes after any action

    Arena freezes if I try to do anything, e.g. re-roll quests or access the store. I'm using windows 10 and restarting didn't help.

    28 votes

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    0 comments  ·  User Interface  ·  Admin →
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  11. Mastery pass

    Mastery Pass not being accredited.

    22 votes

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    0 comments  ·  User Interface  ·  Admin →
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  12. psychic frog horizon hideaway event

    Suggestion for the horizon hideaway event
    Remove the gem paywall, if you cant remove it then greatly reduce the amount of gems needed, why anyone would think its a good idea to make it so users and consumers of your product have to pay a fake currency to be able to pay a temporary fake currency to get limited time offers is astounding to me

    34 votes

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    16 comments  ·  Product Suggestion  ·  Admin →
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  13. 10/22のメンテから接続するたびにネットワークエラーがでる

    何度かトライしてやっとプレイできるが、
    1プレイ後に再度
    ネットワークエラー　コレクション情報を取得できませんでした　もう一度お確かめくださいと出力される。
    再インストールしても同じ、かつツイッターで検索しても同様の事例がある。

    20 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Game is freezing since the 9/12/24 update

    After yesterday's update the game continues to freeze. I play the game on my windows based PC. I have uninstalled and restarted the computer but it continues to freeze and I have to wait for the "shut the program" or "wait for the program to respond" window to pop up before I can close the MTG arena app.

    25 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. Crash on load after Bloomburrow update

    When the startup sequence finishes "loading initial scene" the application immediately quits to desktop. This has only occurred since downloading the Bloomburrow update a few minutes ago. There are multiple users on reddit that have reported the same issue: https://www.reddit.com/r/MagicArena/comments/1efx123/anyone_else_getting_a_crash_after_the_update/

    22 votes

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    14 comments  ·  User Interface  ·  Admin →
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  16. post update - freeze - if i change to change quest or if i try to open a pack

    After the update on Sept 12 I can no longer change quests (game freezes and needs to be restarted) and i can no longer open packs of cards (same result).

    Many, many more random freezes but those two are consistent every time.

    25 votes

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    2 comments  ·  User Interface  ·  Admin →
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  17. Detain Keyword Not Fully Explained

    The Detain keyword isn’t displaying it’s fully text and is missing large gaps from what the tabletop version is, completely failing to explain that there is a duration. Additionally, detained creatures are not displaying any text about the status.

    This is on IOS.

    13 votes

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    2 comments  ·  User Interface  ·  Admin →
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  18. Consuming Aberration milling more cards than intended

    Consuming Aberration appears to be milling more cards than it should be. When a spell was played, opponent would reveal a nonland, a land and then 2 more cards. Whether visual or gameplay I'm unsure, because its possible the client knows the land is 4 cards down and reveals as intended, but what I see clientside is the nonland, land, then 2 nonlands

    14 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  19. Can't change deck image after BLB update (Only once in a while actually)

    Like title say, after the BLB update gone online, i could change the deck image only once in a while, rest of the time the drag and drop showed the "drag here a card to change the image" thing but it didnt change.

    20 votes

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    4 comments  ·  User Interface  ·  Admin →
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  20. Stuck waiting for opponent

    Cannot play the game, whenever I open the app it immediately goes into a screen with the text "Waiting for opponent".

    85 votes

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    18 comments  ·  User Interface  ·  Admin →
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues