MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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183 results found
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Frostcliff Siege
Unable to select Jeskai or Temur when casting Frostcliff Siege. Unable to progress game, and timer runs out as a result. I was unaware of this bug until I played Frostcliff Siege in a ranked game and ended up losing because of it. It chose Jeskai when I needed Temur for a critical combo.
114 votes -
Companion Brawl deck- Companion disappearing
Created a Historic Brawl deck with a legal companion. Started a Direct Challenge/Friendly Brawl. Both players’ decks are automatically converted to ‘Friendly Brawl Rebalanced,’ and the companion no longer appears in-game.
46 votes -
Deck builder not loading
I am having trouble editing red decks. I tried editing three different decks that contain red from the deck builder as well as from the play->edit deck screen, and it gets hung up on “waiting for the server” for each one. This doesn’t happen for any of my other decks, just ones three that have red. Two of them share stadium headliner but the third deck doesn’t have that card. I added a single copy of stadium headliner to a BG deck that didn’t have it, saved the deck, closed it, and then tried to re-open, and it wouldn’t open.…
43 votes -
28 votes
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Davriel, Soul Broker - can't selecting any offers
As of the last update, when activating Davriel, Soul Broker, I can't select any of the choices. They're unresponsive and I can't take any other actions to move the game forward. The only option to progress is to concede.
19 votes -
Blank rewards for june season
Being a victim of the june rank bug i received today the monthly "rewards" through an inbox message, while trying to open the packs received they appeared as blanks, so i actually got nothing at all from the opening, thats's ridiculous.
20 votes -
Season Rank Error Pack Bug
On PC. I just logged in 15 minutes ago. Saw a message talking about the Season Rank Error and that since I was double de-ranked at the end of May, I was given Mythic-level season rewards. I Claimed my rewards and was shown 2 card styles, 10 packs, and in-game currency (I think). I then clicked Packs and saw my 10 packs. I clicked Open All. Nothing happened. I clicked the Pack image itself and got a blank notification screen that simply contained an OK button. I clicked OK and the packs were gone. I did get my points towards…
21 votes -
Season reset bug
I have logged in twice today. In the first one, I got the season rewards correctly, and when I logged for the second time, I got de-ranked again. From platinum, to silver, then to bronze, even after ranking to gold 2 on the first logging.
23 votes -
Windcrag Seige not working
Windcrag Seige card not working, when played you cannot select either Mardu or Jeskai leaving you to timeout on your turn
14 votes -
Error Updating Data.
Update downloads 50-100MB and then says "Error Updating Data." In order to download 3GB update I have to click "Retry" ~60 times.
12 votes -
Brawl, companion is unavaliable/isn't inthe companion zone.
simple problem, my deck has the companion and meets the requirments, but the companion isn't in the companion zone nor is it in the deck itself.
16 votes -
Outdated client version
I get the outdated client version, but there are no updates available.
16 votes -
Season reward June 2026
Got no season rewards end of June, now (July 1st) I was given rewards for this new "season" but the packs are blank and when I went to open them they didn't contain anything.
Also my Ranks didn't reset, which means i am 281 % Mythic right now, lol.15 votes -
update not updating
i have not been able to update the game at all the start of the day today Monday the 10th. i've checked verything... it gets to about 40 megabytes says that error updating check connection. connections been fine. checked everything that could be causing issues and nothing. did a uninstall and reinstall to see if it was the program itself and not that still not downloading the full update. its gotten to about 500 and something megabytes total and seems to refuse to go any further then that. i have no idea whats causing it or why. it did a…
9 votes -
No update in app store
App asks for an update, yet there is no update available in the app store. IPhone 16
15 votes -
Unable to load iOS app
The game says an update is required but there is no update available on the iOS App Store.
14 votes -
Update not going through
The latest update does not complete, and after 20MB of update download, MTGA is stuck with the message error “Error Updating Data : Please check your connection and try again”.
My connection is ok.
I tried uninstalling the whole game (manually deleting the files, uninstalling the software, restarting the PC, re-dowloading the game) but it does not work.
I tried disabling the IPv6 protocol, no luck there either.
I tried installing the game via Steam, after 8 hours (!) of downloading the game, when it launches and start to download the lastest 1,42GB update, it fails the same way with…8 votes -
Bug
I’ve had a brawl deck lead by the 2 mana Sorin creature for a while and it’s always had Lurrus as companion. Lately, despite Lurrus being assigned a a companion in the deck builder, Lurrus doesn’t show up at all in game. They aren’t in the companion zone in game nor do they show up when loading in to the game where commanders and companions are revealed.
10 votes -
iOS don’t have an update on 5/27/2026 so I can’t play the game.
Whenever I try to open the app, it tell me that I have an outdated client version, and that I need to update the app, I click okay, like I have a million times before, and like usual it takes me to the App Store, but in the App Store it just says Open, where it usually says Update, if there is an update available. I’ve tried refreshing the screen, closing and restarting both apps, and also my phone, nothing works, and I am unable to play the game because of it.
13 votes -
Deck Builder Not Loading (hangs on load screen)
When attempting to access the Deck Builder for any deck that contains at least one copy of the land card 'Clifftop Retreat', the deck builder hangs on the loading screen and does not actually load in. In order to proceed, one must force-close the game entirely.
Steps to reproduce:
- (Optional) Build deck using Clifftop Retreat (at least one copy of card)
- Navigate to Decks Tab
- Select deck with Clifftop Retreat and attempt to edit the deck
- Wait while loading screen cycles indefinitely
I have replicated this with multiple decks and on both PC and Mobile (Android), with only decks containing…
9 votes
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