MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24410 results found
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Give me my ******* money back
If you are not going to enforce the slow play rules, then this isn't real Magic and I want my money back.
2 votes -
the card Shadows Verdict is broken it a black card that says destroy all creatures with converted mana cost 3 or less and it doesn't 3
Shadows Verdict is broken for destroying converted 3 or less its only less if they are converted 3 it doesn't destroy them/
1 vote -
Timestream Navigator
Timestream Navigator needs to be banned. If used with the helm it will give the player unlimited turns.
2 votes -
The game crashes and closes in the middle of matches
In the middle of the party in common movements, the screen freezes and the game stops and closes
5 votes -
"Your Go" no longer among chat options
Helpful to remind opponent to PLAY F!CKING FASTER!!!
3 votes -
Card bug : Valakut exploration don't deal the usual damage if the exiled card is a land
I play Valakut exploration, my opponent either .
I use landfall, the card remmoved from the game was an island, at the end of my turn, the island don't damage my opponent.
He du the same, get a spell and do the damage .3 votes -
Impossible to play in second main phase
During my sealed, after my combat phase, it was impossible for me to cast a spell. And the game was stopped on my phase. I was forced to exit the game. Fortunatly I don't lose the game (was at 4W/2L) but I don't win it even if I was very closed of the win.
3 votes -
Request Time Out
I get a constant request time out when playing. this has been going on for weeks
1 vote -
Freezing and crashing
Arena continually crashes and/or freezes leaving me unable to play the game.
44 votes -
Create a better solution for corrupted downloads
TL;DR: Provide a way to scan the downloaded assets to look for corrupt ones, and force re-download of those.
Details:
For months I've had problems downloading MTG Arena - it always would scan for errors after a play session (but never seem to find any), and be prone to crashing. As of the update 2 weeks ago I couldn't even get into the game.
When I would check the logs, sometimes it would complain about a corrupted file - if I could find that file in the download data I could delete it and force a re-download, and that would…
1 vote -
5 votes
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Kaya's Ghostform Not Working As Intended. MAJOR BUG!
Kaya's Ghostform was on Eidolon of Hate. Opponent had Leyline of the Void and then played Legions End. Eidolon did not return like it should have.
16 votes -
"Emry, Lurker of the Loch" explanatory text
Hello!
The card "Emry, Lurker of the Loch" in MTG Arena don't have the follow text: "(You still pay its cost. Timing rules still apply.). It can be confusing for the user and the opponent too.
I play MTG Arena in spanish version
Thanks
1 vote -
Draws due to e.g. server issues should not affect ELO (or whatever rating system is used behind the scenes)
I was attempting to play a ranked historic match and after waiting a while (~ 1 minute, I was doing something else while waiting so I don't know the exact time), matchmaking ended, I was paired against another player, and the match immediately ended in a draw.
However, when loading the next match I noticed that my Mythic ranking had dropped by over 20 places. As the player I was paired with had a lower ranking, the most logical explanation for the discrepancy is that the server-induced draw had affected the ratings of the players involved in the match the…
1 vote -
Choosable environments
I noticed that the game performance other then the video settings also greatly varies depends on the actual look and feel of the table environment.
For instance, the desert looking environment causes some lag but in some less animated environments the game runs perfectly smooth.
It might be a nice idea to make the environment choosable by the player.
This would even open up some possibilities for launching an entirely new esthetics where players could buy unique environments, while others might optimize it for performance buy choosing a less animated environment.
for example I always preferred playing on a wooden…
2 votes -
Lithoform Engine card sleeve in game looks ...rather unpleasent..
I really like the look and animation of the Lithoform Engine card sleeves in the menu. Nice minimalistic lightning-animations. That's what I wanted to spend my gems on.
In game it's rather annoying to look at.
The animations are clunky, they have big fat white gradient-lines to those flying segments.
And these segments don't even line up with the underlying drawing.
And when you trigger it multiple times, it looks even worse (cause it's not minimalistic enough, I'd say)..Is there any chance to have these annoyances to be fixed?
Thx & bye
1 vote -
Extending best of three for arena cube
Thanks very much for Arena Cube - it was really fun!
Some feedback: I strongly prefer playing best of three, so I wish that mode had been available the whole time.
Thanks
1 vote -
The program closed
Hi,
I lost 2 game in sealed. I was playing and the game closed!
And the worst thing when I tried to open the game again, when I tried to connect in the game it closed again.
This happened 3 times, making him lose the both matches.
I want to know if I can get some of my jem back.5 votes -
se congela en quick draft y pierdo partida
estoy jugando un quick draft y se me congela la el cliente, luego al volver a entrar la partida esta perdida, no me dejaba entrar llegando a la partida y saliendose el cliente de nuevo
6 votes -
Bundles Disappeared From Store After Purchase
I purchased the Adventure Bundle from the store with Gems, which worked fine, but when I returned to the store to purchase one of the other bundles with gold (the bundle with Narset and two other Planeswalkers) the bundles are seemingly missing. The bundle layout of the store completely changed and I'm unable to find or purchase the one I wanted anympore.
4 votes
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