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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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654 results found

  1. Request for 60 FPS Support Option on Mobile Devices

    I am writing to request an option to unlock the 60 FPS frame rate for the mobile version of MTG Arena.

    Currently, the game is locked at 30 FPS on Android and iOS. While I understand this preserves battery life, many players are now using high-end devices which are more than capable of handling higher frame rates without performance issues.

    Playing at 30 FPS on a 120Hz display feels laggy and diminishes the premium experience of Magic. Please consider adding an "Optional" toggle in the Graphics settings to allow users to choose a higher frame rate at their…

    2 votes

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  2. Add deck type "Friendly Brawl Rebalanced" to direct challenge

    At this time, the only option for playing brawl in direct challenge matches is the deck type "Friendly Brawl."

    All other brawl deck types ("Standard Brawl," "Historic Brawl," and "Friendly Brawl Rebalanced") are loaded into the direct challenge as deck type "Friendly Brawl."

    Consequently, Alchemy Rebalanced cards are automatically switched for the original, non-rebalanced cards in those decks : there is currently no way to play Alchemy Rebalanced cards in brawl matches using direct challenge.

    This results in a situation where players cannot 100% replicate the public queue "Standard Brawl" and "Historic Brawl" play experiences in a direct challenge versus…

    160 votes

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  3. BORED matchmaking

    Matchmaking so bad in this game. Why in gold rank i need to fight against platinum, diamond, mythic, etc again and again and again. You need deside one - pairs with similar MMR or (OR) pairs inside one rank. Not both of this!!! Or, maybe, full random pairs, like tournaments in real life.
    Why dont use MMR in Mythik rank only? I dont know. Just stop make games between different ranks, or make every game between random ranks, or do something with this matchmaking.
    Another bored thing - matchmaking every time trying to find mirrors or similar cards or countercards.…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Commander

    Please introduce Commander to Arena, you dont have to include every card ever made, that can come in time, people just really want commander and the option to play more than just 2v2

    19 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Momir - Serra's Emissary

    In the mid week momir event I rolled a Serra's Emissary. Didn't get the option to pick a card type and as such timed out without being able to do anything, losing the game...

    21 votes

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    10 comments  ·  Events  ·  Admin →
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  6. the game ended with the indication that I have lost but the game wasnt ended at all

    few minutes ago, draft avatar best of three , the game ended by itself while playing and I was assigned a loss but I had timer and everything was going on as regular... is possible to have a refund for this?

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Not on my watch

    Bug related to casting ‘not on my watch’. 4 attacking creatures, I have 6 available white mana. 3 attacking creatures created by Random encounter, I target the permanent not created by random encounter and receive not enough available mana. No wards or hexproof in play.

    Please fix

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Soft Lock Caused by Opponent Conceding During Mana Select on Twitching Doll

    In the middle of selecting a mana type when tapping the twitching doll card, my opponent conceded. I then selected a mana after their avatar exploded and the game state froze, keeping me from doing anything. This soft locked me and I had to forcibly close the game. The gear in the top right corner was gone, all the effects of the play field like sound effects of cards when hovering over them or clicking elements on the field still gave feed back, but no progression could happen and I was stuck until I closed the window from my task…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Brawl fails to load

    Give us the steps to reproduce the bug

    Attempt to play any form of Brawl with any deck, including midweek magic Brawl. No additional steps, the game will attempt to connect and appears to fail loading into the match. I will receive a win or loss depending on whether my opponent decides to wait for myself to timeout. I have received match “wins” due to an opponent conceding against me due to my own (involuntary) inaction, so it appears that I do “connect” to the game, but fail to load in fully to the point that I can then play…

    9 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  10. Disable card highlight

    That flashing effect is really annoying and some players actually use it to distract the opponents.
    Please implement the option to not show the highlight.

    15 votes

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  11. Priority not held? (Game skipped priority over combat after a block without letting me use a spell)

    Where: Avatar Quick Draft.

    Had chump blocked a 6/5 and was going to use a razor rings (deal 4 dmg to target attacking or blocking creature) before end of combat to kill the 6/5 but then game skipped over holding priority and just ended combat not giving me a chance to kill the creature.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Game suddenly ended with "GreError" and a forced draw

    In the middle of a game, after some series of normal-seeming actions, the game suddenly stopped with a server error reading "GreError" (I assume meaning a game rules engine error?) and a forced draw from the server. (The pop-up itself said "Result: Draw", implying that the server had handed out that result after the GRE error.)
    The client continued operating normally as if the match had been drawn (i.e., it showed the "Draw" result, allowed me to inspect the battlefield, returned to the home screen normally, etc.), but the match was obviously immediately stopped by this. (Thankfully a random unranked…

    14 votes

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    11 comments  ·  Gameplay  ·  Admin →
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  13. Mana Algorythm

    Fix Mana Algorythm. Example: 22 lands in a 62 card deck, averaging a land more than 1 out of every 3; yet my initial draw has 1 land... mulligan and again 1 land... the statistical odds for this to occur are very, VERY low. I could understand maybe 2 or 3 times in a year, but it happens every time I play. Mana floods and droughts are very consistent while normal mana flow seems to be a rarity. Also it seems opponents are not randomly assigned, but instead often it seems an opponent is selected that has a deck…

    17 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Didn't received my brawl quest reward

    I created a second account and did the quests. I noticed that there is a quest to do 5 brawl matches that awarded a brawl deck and a card sleeve. I noticed I didn't received any of these prizes in my main account, so I went back to my main account and saw the blue exclamation mark in the brawl unranked match. So I thought I still had the quest to do, but after five games the exclamation mark disappeared and no reward...

    2 votes

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  15. Players using bots

    There is a specific player called "HYT" using the base ajani avatar. Every game i get against him is roping, im guessing its a bot. Get rid of him i got matched againt that player 5 times on 10 games tonight, and every session i play i match at least once with him, really annoying. Wizards should care more about the player base.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Missing sleeves after purchasing Lorwyn Eclipsed mastery pass

    Good evening,

    I'm sending you this message because a few days ago I bought the Lorwyn Eclipsed season pass, but I haven't received the sleeves you said you would send to the inbox of those users who purchased it. I hope you can help me. Thanks for your dedication and time.

    Best regards,
    Miguel

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  17. Technical Issue → Client / UI

    My MTGA account has a persistent Deck Builder UI corruption.
    Companion selector is incomplete and deck format dropdown renders behind UI panels.
    Issue persists across multiple computers and clean installs.
    Please reset my account-side UI / preference state.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  18. game is rigged

    Tested 50 games each!
    I play brawl only. With that being said, lets start with match making!
    Decks have a algorithm pre-set and deteremens what deck you go agaist!
    Example, if you play with Esika, God of the Tree then 90% of the time you will go against the same deck or Magda, Brazen Outlaw. tested 50 games!!!!
    Second deck i played with 50 times is Lurrus, of the Dream. Not s single time i got the two decks above but instead two to three other decks....

    I mean seriously, your not eben trying to hide the fact that your…

    24 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. Proposal to Integrate Play Points as an Entry Option for Arena Limited Championship Qualifiers

    Please consider allowing players to use Play Points to enter the Arena Limited Championship Qualifiers. Play Points provide a clear sense of progression and reward players for consistent participation. Allowing them as an entry option would make the event more accessible and help more dedicated limited players engage with high-level competition.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  20. Bug during draft cant see cards

    Drafting Avatar TLA (premier draft) , got into pack2p1 and all of the sudden I dont see the cards anymore.
    See a photo i took from my iphone while this happen attached.

    Thanks for the understanding and lmk if any more info is needed

    1 vote

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