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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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10112 results found

  1. Problem about Pokemon lands(Theros Beyond Death)

    Dear producer: A small problem I found recently, the Pokemon lands(basic lands from Theros Beyond Death) ' card style are unable to work out of battlefield.
    When I check my collection, build my deck, check my hands, even if I apply the card style, the parallax style won't work. But if I put it on the battlefield, they work normally.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. User Interface

    Tabs/icons for the screens/options at the top of the screen change to a whiteout with various icons/images. This affects every screen outside of gameplay. This also sometimes creates blurry icon images next to card images such as where the "next/previous" screen arrows are when deck building. This only started about 1 week ago and seems to appear randomly, I play on PC laptop (HP). I've not found a workaround but the effect seems purely cosmetic (annoying), not hindering play or actions. Screen shots included. ...screenshots are approximately 1 week apart.

    2 votes

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    0 comments  ·  User Interface  ·  Admin →
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  3. Draft stuck on last pick

    I made the last pick of the draft (the forest visible in bottom right)

    The the game was stuck in the waiting for new pack screen until the program was terminated.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. bug deckbuilder

    The bug is that even tho my deck is set up as a traditional Strandard Game, I'm stuck with the Bo1 6 cards sideborad. I can add card to my sideborad but they don't show on the Hus, I can't remove them or make any changes. Drop you the pics. Thanks for fixing

    8 votes

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    0 comments  ·  Deck Building / Collection  ·  Admin →
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  5. サイドボードがでない

    iPhoneのモバイル版でサンダージャンクションリリース後にデッキ調整をしようとしたが、サイドボードが一部しか表示されない。

    8 votes

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    0 comments  ·  Deck Building / Collection  ·  Admin →
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  6. Network Error on both Windows 11 and iPhone

    SInce yesterday's update I'm getting Network Errors on both my Windows 11 and iPhone 12 devices.
    The MTG Arena Status page says that all systems are operational but I can't log into the game on any of my devices.
    My internet connection is working (using that for posting this) but I also tried by restarting my router.

    6 votes

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    2 comments  ·  User Interface  ·  Admin →
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  7. Sideboard

    Sideboard has completely disappeared in the deck builder. I can add cards, but can't see what I'm adding as I do so. This is happening on two separate computers. VERY ANNOYING.

    8 votes

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    0 comments  ·  User Interface  ·  Admin →
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  8. Not able to find a match in quick draft

    I recently purchased gems to play quick draft as its my favorite format. Since the update I have not been able to find a match and just sit in the queue forever (see attached screenshot). This is frustrating as this is the main format I like to play. These types of bugs are what deters me from ever purchasing gems ...

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Sideboard bugged after thunder junction! Can only see 3 cards

    Sideboard bugged after thunder junction! Can only see 3 cards

    8 votes

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    0 comments  ·  User Interface  ·  Admin →
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  10. ERRATA LIST / Typographical error in the Japanese version / 日本語版の誤植のまとめ 2024/04/17更新

    2024年4月17日更新

    1 《誇らしい守護者、ユウマ/Yuma, Proud Protector》

    Error: WWWWWWWW (token's name and creature types)
    Correction: 植物・戦士

    2《ヴラスカの加入/Vraska Joins Up》

    Error: ヴラスカ仲間にが加わった (card name)
    Correction: ヴラスカの加入

    3《大量破壊/Decimate》

    Error: WWWWWWWW (card text)
    Correction: アーティファクト１つと、クリーチャー１体と、エンチャント１つと、土地１つを対象とし、それらを破壊する。

    4《落星の学者、ロクサーヌ/Roxanne, Starfall Savant》

    Error: クリーチャーやプレインズウォーカーやプレイヤーのうち１つを対象とする。(token text)
    Correction: １つを対象とする。

    5《用心棒、ラクドス/Rakdos, the Muscle》

    Error: 用心じん棒 (card name)
    Correction: 用心棒、ラクドス

    6《肉大工、ゲラルフ/Geralf, the Fleshwright》

    Error: それでないソンビ１体につき
    Correction: それでないゾンビ１体につき

    7《騒々しい芸人/Raucous Entertainer》

    Error: このターンにあなたのコントロール下で
    Correction: あなたがコントロールしていてこのターンに

    8《記憶の器/Memory Vessel》

    Error: これにより自分が追放したカード
    Correction: これにより自分のライブラリーから追放したカード

    9《空虚自身/One with Nothing》

    Error: あなたの手札を捨ててください。
    Correction: あなたの手札を捨てる。

    10《歪んだ忠義/Twisted Fealty》

    Error: クリーチャー１体を対象とする。
    Correction: クリーチャー１体を対象とし、クリーチャー最大１体を対象とする。

    11《リスの将軍、サワギバ/Chatterfang, Squirrel General》

    Error: 代わりに、それらのトークンの数に１を足した数
    Correction: 代わりに、それらのトークンに加えてそれらのトークンの数に等しい数

    12《極地の熊人間、オヨメナートク/Oyaminartok, Polar Werebear》

    Error: まだダメージを受けていないなら
    Correction: まだダメージを与えていないなら

    13《帝王マイコイドの触手/Tendril of the Mycotyrant》

    Error: (X)(緑)(緑)
    Correction:…

    7 votes

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    1 comment  ·  Text Translation  ·  Admin →
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  11. vault plunderer portuguese mistranslation

    in the poortuguese translation vault plunderer says "target player discards a card" instead of draw

    6 votes

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    2 comments  ·  Text Translation  ·  Admin →
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  12. deck builder mode

    The side boards (of all of my decks) are not showing in full on the deck builder mode and therefore I cannot edit them

    7 votes

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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  13. Bite Down on Crime cost is displayed in a confusing, inaccurate way

    Bite Down on Crime card's mana cost is displayed as 1 generic and 1 green mana while in hand and when casting it. This is especially confusing when selecting to cast this with or without collecting evidence as the UI suggests that it costs 1G without collecting evidence.

    10 votes

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    3 comments  ·  User Interface  ·  Admin →
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  14. Osteromancer

    I was playing Premier Draft during this screenshot.

    I tapped my Osteomancer Adept to cast a creature from my graveyard. I have had three other creatures that I can exile to forage. As I try to cast one, the other three glowed which I assume is for submission to forage.

    But whenever I click the cards, it gets dragged and not selected. Was trying different things, like trying to cast a different creature, but still not working. I eventually timed out.

    Not sure why I couldn't cast my creature.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. players using the time outs to get around certain triggers

    getting a bug where players are waiting for the time outs to go through to get around certain triggers, I've had it happen at least 3 times. I can't remember what the first 2 where but today someone cast brainsurge and wait till the timer ran out and avoided having to put the cards back on top of his library. (for more context this happened in a brawl game but have also had it happen in historic)

    3 votes

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  16. Drag and drop

    Bugs on ipad. I can t drag and drop so i can t change deck cover and i can t scroll properly to see the list view in deck builder

    2 votes

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  17. Chandra, Acolyte of Flame -2 won't work with Cut/Ribbons

    Chandra, Acolyte of Flame -2 won't work with Cut/Ribbons despite both halves of cut to ribbons having a cmc less than 3. I just lost a ranked match due to this bug, extremely frustrating.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  18. Unable to react Evoke trigger from Fury of Grief.

    Hey i saw the new timeless format and even payed like 100 euro to get enough wildcards to make my deck. the problem is the game does not give me the chance to react to the evoke trigger from fury or grief. other people against me can do it i saw it in videos i did every step like them so many times but when others get the chance to react to the evoke trigger just nothing happens for me i have mana i have the not dead after all card and my fury or grief just gets sacrificed. Since…

    4 votes

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  19. Unable to log in. Authentication failed: timeout

    Attempting to log into my account gives me this 'authentication failed: timeout' error. I get this error on all platforms (windows, android and IOS), and I can log in on these devices with other accounts. About 3 weeks ago I could log in but I have been having this issue for a week or so now.

    I have already tried restarting my router, using different networks, uninstalling and reinstalling the game on all devices, flushing DNS and resetting winsock on windows, verifying my account and changing my password, linking steam account, and disabling my firewall.

    3 votes

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    2 comments  ·  User Interface  ·  Admin →
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  20. Helm of the host equipment cost bug

    Opponent had 7 mana, they played Helm of the Host (5 mana), and then equipped it for 2 instead of 4 giving the OP the win. There was nothing out there giving the OP more mana or reducing the equipment cost.

    2 votes

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MTG Arena Bugs & Product Suggestions

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Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues