Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


10107 results found

  1. Season mastery not working

    I'm not gaining any exp for season mastery even after spending gems for a level boost. Now I'm out 500 gems and still didn't get my exp

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. I don't get experience

    Good evening, as far as I noticed I don't get experience in mastery, neither for daily quests, nor for weekly victories.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. XP not gained

    Several wins without XP progress in the Mastery... stuck at level 26

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. XP not being added to my account

    Hi,

    I'm not accumulating any XP from my daily challenge wins - could you please address this?

    Thanks

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. missing experience

    I had the feeling I have been stuck at 900/1000 XP for the 2000 coin reward for awhile, and I know that you don't always get the XP after 10 wins for dailies so I thought maybe that was why. But I've gotten quite a few wins today and haven't gotten XP for any of them despite being told I'm getting XP.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Faulty card interaction: Lazotep Plating & Palantir of Orthanc

    Lazotep Plating stopped Palantir of Orthanc getting counters and scrying. I am ok them not getting any damage or me not drawing cards, but unless I am mistaken it should have gotten the counters.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. lagging and crashing

    after th 21/8/24 update, i can normally log into game, i can see the main menu and click on settings-friend chat-profile like normal

    but when im opening store, the loading stuck and freeze report window pop up

    i restart the game by alt+f4 and reopen, try to open deck, same

    restart again, try to start a game, and its lagging super bad when the "pick your mode" tabs trying to show

    anybody facing same issue/know how to fix?

    i5 7700|gtx 1050ti 4GB|16GB ram

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. No avanza la barra de XP para el pase de batalla

    Al terminar las partidas mi barra de XP de pase de batalla no avnaza. Simplemente se queda en lso mismos 100xP a pesar de que he completado la díaria y ganado el enfrentamiento.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. 3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. missions

    He hecho dos misiones diarias y no me han dado la experiencia del pase

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Gruff Triplets counters not working always

    Gruff Triplets counters did not readjust after 1 of them was destroyed by the card Weave the Nightmare.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. 3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. xp

    After several wins I noticed that I was not gaining experience, neither for daily wins nor for quests, I was stuck at level 26.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Weekly Experience rewards are not accumulating.

    As many others, I have not received weekly experience rewards for winning. I was almost done with the weeks challenge before I noticed.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Xp from daily’s not counting towards battle passing

    Xp is not counting towards the battle pass i have completed a few daily challenges but my progress has not moved since the latest update

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. The Lost Caverns of Ixalan Korean Translation Issue (Still not Fixed)

    Mistranslation -> Correct Translation

    -Deeproot Pilgrimage (깊은뿌리 순례길)-

    Whenever one or more nontoken Merfolk you control Attack -> Whenever one or more nontoken Merfolk you control become tapped

    당신이 조종하는 토큰이 아닌 인어가 한 개 이상 공격할 때마다 -> 당신이 조종하는 토큰이 아닌 인어가 한 개 이상 탭될 때마다

    -Unstable Glyphbridge (불안정한 상형문자다리)-

    For Each Opponent -> For Each Player

    각 상대에 대해 -> 각 플레이어에 대해

    -Kitesail Larcenist (연글라이더 절도범)-

    For Each Opponent -> For Each Player

    각 상대에 대해 -> 각 플레이어에 대해

    -Sanguine Evangelist (유혈 전도사)-

    When Sanguine Evangelist enters the battlefield -> When Sanguine Evangelist enters…

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Murders at Karlov Manor Korean Translation Issue

    Mistranslation -> Correct Translation

    -밧줄 (Rope)-

    한 개를 넘는 생물로 방어될 수 있다. -> 두 개 이상의 생물에게 방어되지 않는다. (can’t be blocked by more than one creature.)

    -반인륜적인 슬라임 (***** Against Humanity)-

    X는 추방 영역에서 당신이 소유한 카드 및 당신의 무덤에 있는 카드들 중 점액괴물이거나 이름이 반인륜적인 슬라임인 카드의 수다. ->

    X는 2에 더해 추방 영역에서 당신이 소유한 카드 및 당신의 무덤에 있는 카드들 중 점액괴물이거나 이름이 반인륜적인 슬라임인 카드의수다. (where X is two plus the total number of cards you own in exile and in your graveyard that are Oozes or are named ***** Against Humanity.)

    "Two Plus"…

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Sideboard in edit deck is malfunctioning

    While editing my decks the sideboard is not visible and looks like there's a glitch.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Remove rebalances on some cards

    Many cards that were rebalanced, often weakened in power for the alchemy draft format of Baldur's Gate are now legal and playable in historic, but these rebalances make no sense for the power level of historic. Cards such as Guildsworn Prowler in their original state are by no means overpowered, or even on rate for the power level of the format, yet are still only playable in even weaker states. Removing these would add variety to the metagame of the format without harming the health of it at all.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Bug

    My rank did not go up in Best of Three when I won.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base