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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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830 results found

  1. Sideboard bug

    Hi,
    I have a problem in traditional standard game with sideboard. As you see in the images instead having number of cards of my deck, i have a drop down menu with writing option A, option B and Option C. This means when every time i modify my deck in best of 3 matches i have to count all cards if there are 60 cards in the main deck.
    I only encountered this problem on my phone galaxy s9+ android. Fix it, i've already reported this bug 1 month ago but situation is not changed. Wake up Wizard.

    15 votes

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  2. Heist

    Please make an adjustment to the heist mechanic or to the heist cards. The cards are not fun to play against, and they have been making for a miserable experience in alchemy.

    From a gameplay enjoyment perspective, it is not fun having your opponent consistently take the best cards out of your deck. It greatly reduces deckbuilding choices and creates imbalanced gameplay patterns.

    From a mechanic standpoint:

    1. Heist nonrandomly removes the strongest cards from your deck. This is problematic because it makes your own draws significantly weaker. Normally, that would have an opportunity cost for the player removing…

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Better Bot Matches

    Has anyone considered being able to select different levels of difficulty for Bot Matches. For example, one option would be for players to be able to select a level of difficulty up to the current level they have attained (e.g. Silver, Gold, etc.)
    When experimenting with different decks and card combinations against the Bot, playing an opponent at a similar level would give a better indication of what is likely to be competitive against real opponents.

    31 votes

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  4. Companions texture Missing

    PC,Steam missing texture,on PC and laptop 2 different computers,did repair on PC
    Brushwagg

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Cropping occurs on 16:10 screen resolutions (on macOS after 2024.40.30 update)

    I’m thrilled to see that the new 2024.40.30 update has finally resolved a longstanding issue where MTGA was forced to display in the lowest resolution on macOS when in full screen mode.

    It isn’t perfect however, as on my MacBook Pro M1 Pro, which has a built-in 16:10 display (3456 x 2234 resolution), several UI elements on the very left and right edges of the UI get cropped (e.g. the companions and stack partly appear off-screen).

    Can you please update the in-game UI to ensure that everything fits within a standard 16:10 aspect ratio? Or in the interim, add an …

    18 votes

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  6. New Display Option

    I think it would be nice to display actual cards on the field instead of tiles, and the cards rotate when tapped. It makes the game feel a lot more immersive. It should be an optional mode in the display settings. For someone like me with stigmatism, I have a hard time seeing which cards are tapped vs not tapped. Thank you.

    1 vote

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  7. Paypal Store purchase dosnt work

    When attempting to purchase anything from MTG Arena with Paypal option on infinite loop ...enter Username enter Password, thats all I get I only have paypal option as i do NOT have a credit cards only a savings debit card they dont work i have submitted this info 3 times under technical problems NO response in weeks I emailed their 3rd party people via messenger that run/control their payment system Wizards know of this issue and have yet to do anything about it.

    13 votes

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    6 comments  ·  Store  ·  Admin →
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  8. Reduce mobile graphics

    Please give an option to reduce mobile graphics. Or automatically reduce graphics once a large number of cards and tokens are present on the field. I just had to concede a game because the client froze on my phone once I had 30+ permanents

    17 votes

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  9. Bad game mechanics

    Get rid of bad mechanics that kill the game. I suggest the following:

    Heist. I want to play my deck vs an opponent's deck, not part of my deck vs the other part of my deck.

    Companion. How is it fair for an opponent to have an untargetable extra card in hand.

    Get card from outside the game. Now this is just stupid. How is it legal to grab a card from basically nowhere to put in your hand. why not play a land deck with all your staple cards "outside the game" and untagetable.

    Leylines. Strong abilities played for…

    9 votes

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  10. Jump In not showing unpicked packs

    I'm not getting unpicked packets when joining Jump In. According to https://magic.wizards.com/en/articles/archive/magic-digital/jump-packets-update-kamigawa-neon-dynasty-2022-02-11,

    for your first packet, at least one option will be a packet you've never selected

    This happened like 5-10 times with previous releases, but I thought I'd try again now that NEO is out and there are new packets that I've never picked. Instead I was offered Armory, Zombies and Powered Up, all of which I've picked before.

    34 votes

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    16 comments  ·  Events  ·  Admin →
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  11. Bad card randomizer

    40 mana deck in brawl, 2 land on first draw, 1 land on mulligan and !!!>5<!!! Rounds no land draws on MULTIPLE occasions in a PAID event! What the actual **** is that randomizer doing?

    Please fix that ****! Thank you!

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  12. Extra information leak when combining Surveil with Hydroponics Architect

    In Alchemy Premier Draft limited, I surveiled a land to the top with the on-tap trigger of Starfighter Pilot. Later that turn, I attacked with Hydroponics Architect and its trigger to give a random land a draw trigger successfully resolved. However, the land on top of my library remained revealed with no extra ability.

    This is incorrect in one of two ways. One option, the game is still displaying the actual card on top and letting me know whether or not it was randomly chosen with Hydroponics Architect. The second option is that it kept the card as…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Option to disable opponent battlefield interaction sounds (*******, knocking, props clicking)

    Currently in MTG Arena, opponents can repeatedly click battlefield props (doors, statues, drums, etc.) and cause loud *******/knocking noises even during my turn. This creates a distracting and unpleasant play experience, especially when an opponent deliberately spams these sounds.

    The Audio Settings only provide Master, Music, SFX, Voice, and Ambience sliders. There is no way to separately disable battlefield interaction sounds without also losing important game feedback (card plays, attack sounds, spell effects).

    Request:
    Please add a setting to:

    Disable or mute opponent-triggered battlefield interactions (sounds & animations), OR

    Provide a separate Battlefield Sounds audio slider, so players can reduce…

    2 votes

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  14. Azizi Compressed?

    Whenever I play with a deck that has Azizi as my companion/pet he appears severely compressed. Still animates as expected but not filling the vertical space he should. All other companions/pets show properly and I have confirmed the issue is specific to my use of Azizi, not just one deck.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Option to block players or add players that are fun to play against

    If I don’t enjoy playing against a player or at least a specific deck because a myriad reasons then why isn’t there an option to block the account or deck from my que. And the add friend mechanism should be seamless and and not something that I have to remember a username. There’s been players using interesting decks that I would love to play again that I’m unable to because you’re adding features is slow and doesn’t seem to work like it should if you want Arena to actually be fun

    2 votes

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  16. Disable alchemy

    I suggest an option to disable alchemy from Arena for hardcore magic players who are not interested in these new versions.
    I understand that you are trying to be innovative and some players may actually like Alchemy. But, consider that the real MTG players don't want to be bombarded with spams of alchemy events and boosters.

    16 votes

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  17. BORED matchmaking

    Matchmaking so bad in this game. Why in gold rank i need to fight against platinum, diamond, mythic, etc again and again and again. You need deside one - pairs with similar MMR or (OR) pairs inside one rank. Not both of this!!! Or, maybe, full random pairs, like tournaments in real life.
    Why dont use MMR in Mythik rank only? I dont know. Just stop make games between different ranks, or make every game between random ranks, or do something with this matchmaking.
    Another bored thing - matchmaking every time trying to find mirrors or similar cards or countercards.…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Shuffle algorithm

    This shuffling algorithm is broken and no one can tell me otherwise. Not spending anymore money on this game until it's truly representing a random shuffle. I get that you don't want to discourage new players but this is ridiculous.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Commander not given the option to return to the command zone

    My commander was returned from the graveyard to the battlefield with a finality counter on it. When the commander was killed it was immediately exiled, and I wasn't given the option to return it to the command zone as the rules describe

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Bring Back FF Avatars

    We need some of the FF avatars back.

    1 vote

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