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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3198 results found

  1. Bug

    Android arena. Playing midweek magic phantom bot draft. Both me and my opponent roped at the same time. Skips my next turn after I played one creature spell that stayed on the stack and never resolved. No way to leave match except to exit the app.

    1 vote

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  2. "Read Ahead" on "The Cruelty of Gix" makes it go to the graveyard, no trigger

    "Read Ahead" on "The Cruelty of Gix" makes it go to the graveyard, no trigger.
    lost two games in my planar cube draft. one time i cast the card chapter 1. everything works fine.
    one time i cast on chapter 3, goes to the graveyard, no trigger on the stack.
    one time i cast one chapter 2, again goes to the graveyard, no tutor for me.

    1 vote

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  3. Cactus

    Unable to target cactus creature with sorcery spell

    1 vote

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  4. fastbond

    I had fast bond, zuran orb, bristly bill combo going and I was not able to execute my combo because I timed out on my turn. Why does the rope burn while I am taking game actions?

    1 vote

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  5. Misleading Reward Display in Marvel Jump In

    Hello,

    I would like to report what I believe is a deceptive reward display in the new Marvel Super Heroes Jump In event.

    The reward screen clearly states:

    Reward: 2 Rare cards
    Rare or higher card

    There is absolutely no mention anywhere that a reward can instead become 20 Gems if the player already owns four copies of a Mythic card.

    In a previous reply, your support team confirmed that Jump In ICRs do not have duplicate protection. This means players may pay 1,000 Gold expecting the advertised reward of two Rare cards, but instead receive only 20 Gems without…

    1 vote

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  6. Card Style

    I did NOT receive my card style purchased in store.

    1 vote

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  7. STILL Missing June Rewards

    In June, the seasonal rewards were given out in error at the start of the month. A note was sent out to say that everyone would receive Mythic rewards as compensation. When those were sent out, all my packs were "blanks". There was a follow up message giving me 5 packs for Constructed, but I have still not received the packs for Limited over a month later.

    I believe this happened because when the prizes were given out early in error at the start of June, I had not yet played a game of Limited. However, I frequently play Limited…

    1 vote

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  8. Opposition agent and Morning song Aria isn't fun

    Maybe ban cards that make it impossible to have fun? Or don't make them at all?

    1 vote

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  9. Card Style Collection Count

    I would like a number showing your cards you've collected, like the "collected:#" under the actual single cards you can buy, under the card styles in the store, so I know if i have the card or not before buying a style in the daily deals. Currently I have to leave the store, check my collection, and come back if im not sure.

    1 vote

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  10. Doctor Doom's ETB doesn't trigger when sac'd and returned to battlefield

    1. Reproduce: With [Doctor Doom] in play, I cast a return to the battlefield until end of turn spell [Not Dead After All] targeting [Doctor Doom], then I cast a spell with an additional sacrifice cost [Village Rites], targeting [Doctor Doom].
    2. Platform: IOS.
    3. Actual Results: [Doctor Doom] is sacrificed and in the case of [Village Rites] I draw 2 cards, then [Doctor Doom] is returned to the battlefield, no other triggers happen.
    4. Expected Results: I expected [Doctor Doom]'s ETB to trigger after it is returned to create two 3/3 Doombots, but it doesn't trigger. It triggers on the first commander cast…
    1 vote

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  11. rigged, bugs and hackers Game

    • People who send cards to the graveyard without taking any action, without having more than 7 cards in hand, really suspicious.

    • People who prevent you from using all your mana while you're doing something and send me to the attack phase, making me lose that mana. I couldn't activate Tyvar, the Pummeler's ability with 10 green mana floating; it jumps me to the attack phase and the floating mana disappears.

    • People who play a land every turn until the 5th without any problem, with perfect spell sequences, for 5-6 games in a row.

    • People who take a year to decide…

    1 vote

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  12. My opponent attacked during "my turn"

    I'm not sure what happened, my artifact was destroyed, but no spell or effect was used to do so. My turn was skipped in under a minute of me waiting for my opponents attack trigger to happen. Then my opponent got another turn, but it said it was my turn and they are literally attacking while the game says it's my attack phase

    1 vote

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  13. 1 vote

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  14. Slasher takes damage doesn't die, still creates second slasher next turn kills me.

    Slasher blocked me, should have died. Didn't, created another them I die on their turn. No spell cast to cause this.

    1 vote

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  15. Unable to see which card is under bat during attack or defence

    I have the bat that takes stuff. You can normally click on the expand icon to see what it took but during combat you cannot. This became important when I had multiple bats , each with a different card underneath. It led to a mistake because I couldn't fully see the card underneath. Please fix, thanks! :)

    1 vote

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  16. Limited Championship Qualifiers dates

    Hi, it was announced at the beginning of the year that we would have had 4 Limited Championship Qualifiers, the dates of the first two were announced early in the year, while for the second two, nothing has been said yet.

    When will those be?

    1 vote

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  17. Percent of deck of Avatar

    I´m trying to get the 100% in Avatar cards but it got stuck in 56%. There are like only 25 cards left but the number doesn´t change.

    1 vote

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  18. Shore up

    Shore up does not pause in the stack for allowing to apply hexproof like octopus form

    1 vote

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  19. You have no idea how to make money.

    I had 5000 coins and 720 gems.
    I decided to enter a quick draft for 5000 coins (5 packs' worth)
    I got offered all bad cards and hardly any cards of the colors I chose, I won 0 matches..
    With my 50 gems, I then had enough to play again at 750 gems.
    I won 4 games, and won 350 and 1 pack.
    I could have used my 750 gems and 5000 coins to get 8 packs of cards, instead, I played quick draft and ended up with enough for 1 pack...
    I've decided that your business model is so…

    1 vote

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  20. spell stuck

    I cast Swords to Plowshares onto my opponents Delver of Secrets and the spell went to the stack area but didn't let me target or pay many when i clicked on it. I passed the turn and it was still stuck there. On a latee turn i cast nahiri and tried to -2 to exile the tapped Delver, but the same thing happened with the ability where i couldn't choose my target. The whole time the Swords to Plowshares was still on the stack

    1 vote

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MTG Arena Bugs & Product Suggestions

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